Barlborough, Derbyshire, United Kingdom Hybrid / WFH Options
Andy File Associates Ltd
incidents related to hardware, software, network connectivity, and application services to a wide variety of external customers. Manage and own incident tickets via our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer-defined SLAs, escalating tickets where required to ensure SLAs are More ❯
Northamptonshire, England, United Kingdom Hybrid / WFH Options
Reboot Recruit
deadlines Strong attention to detail and accurate record keeping Experience producing service reports or performance metrics is a plus Familiarity with ITSM tools (e.g. Autotask) or an understanding of SLAs would be beneficial A background in IT service delivery or ITIL Foundation certification is desirable, but not essential If More ❯
Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
In Technology Group Limited
IT solutions. Independence & Problem-Solving: Ability to thrive in a smaller business environment, navigating challenges with resourcefulness. Tech-Savvy: Experience with platforms like Salesforce, Autotask, Kaseya, Ability, and other quoting tools. Mindset: Self-motivated, resilient, and results-driven. What's In It for You? Competitive salary More ❯
