16 of 16 Autotask Jobs in the UK

SharePoint Windows and macOS environments Entra ID and basic cloud identity management Networking fundamentals including switches, firewalls and Wi-Fi PSA tools such as Autotask You Will Have Experience in a 1st or 2nd Line IT Support role Previous MSP experience is strongly preferred Good working knowledge of Microsoft ...

hardware and software issues Desirable Experience Experience working in a Managed Services Provider (MSP) Exposure to RMM and PSA platforms (e.g., Datto RMM, Autotask) Knowledge of endpoint security or backup tools Basic scripting or PowerShell knowledge Working Location, Travel & Hours This role may involve a combination of office, remote ...

where possible. The Technology You'll Be Working With: O365 Windows 10/11 Microsoft Server: Active Directory, Group Policy Ticketing Systems (e.g., ServiceNow, Autotask, ConnectWise) Remote Support Tools Basic Networking: TCP/IP, DNS, DHCP Azure (administration & user support) Virtualisation exposure (VMware/Hyper-V) Backup Technologies (e.g. ...

Server etc. Calm, structured escalation management - especially during busier periods. Excellent communication, organisation, and multitasking skills. Familiarity with PSA/ITSM platforms (Halo ideal, AutoTask/ConnectWise great too). Understanding of ITIL principles. Full UK driving licence Nice to have: Azure experience, Backup tech (Acronis etc.), WatchGuard/ ...

engineers. Key Responsibilities Act as the first line of support for all incoming client queries via phone and email. Log and track requests in AutoTask, ensuring clients are updated throughout the process. Provide remote support using RMM tools, managing alerts and performing basic troubleshooting. Assist in monitoring, managing ...

engineers. Key Responsibilities Act as the first line of support for all incoming client queries via phone and email. Log and track requests in AutoTask, ensuring clients are updated throughout the process. Provide remote support using RMM tools, managing alerts and performing basic troubleshooting. Assist in monitoring, managing ...

Server and Microsoft 365 Networking fundamentals and endpoint management Previous experience in a Managed Service Provider (MSP) environment is highly desirable as well as Autotask PSA. Demonstrated ability to mentor, support, and develop junior staff. Strong communication skills and the ability to manage customer expectations effectively. Relevant Microsoft certifications ...

services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident Management, Service ...

services organisation. * Strong technical background across Microsoft technologies, infrastructure, networking, cloud services, and cyber security. * Expert understanding of MSP toolsets including Datto RMM and Autotask PSA. * Demonstrable experience building and enforcing technical standards, service governance, and quality frameworks. * Excellent communication, stakeholder management, and cross-functional leadership skills. * Solid working ...

PSA processes (e.g. Service Desk, Projects, Finance, CRM, Asset Management). Hands-on experience with Halo PSA or comparable tools such as ConnectWise, Autotask, or ServiceNow is highly desirable. Excellent documentation, analytical, and communication skills. Demonstrated ability to facilitate workshops, capture requirements, and translate them into actionable outputs. Strong ...

networking equipment including Cisco Meraki, HP Aruba, Ubiquiti and SonicWall Leading infrastructure projects from design through to deployment Using tools such as Datto RMM, Autotask and IT Glue to monitor and manage environments Supporting server, backup, security and firewall configurations Attending client sites when required for installs and issue … Tech Environment Microsoft 365, Exchange Online, SharePoint, Google Workspace Intune, JAMF, Entra ID, Endpoint Manager Cisco Meraki, HP Aruba, Ubiquiti, SonicWall, VLANs Datto RMM, Autotask, IT Glue Security and backup tools including Bitdefender and SaaS protection platforms You Will Have Previous experience in an MSP environment Strong hands ...

create experiences that reinforce trust, professionalism, and LIMA’s reputation for quality. Key skills we are looking for: Tools & Systems: PSA platforms (ConnectWise/Autotask/HaloPSA), project tools (Planner, Jira, Smartsheet), and Microsoft 365. Planning & Control: RAID management, project scheduling, gating, and dependency mapping. Communication: Clear, concise communicator ...

setup guides, security policies, and internal systems such as password managers and SharePoint. Log, update, and manage support requests using ticketing systems such as Autotask and Halo, ensuring accurate documentation and a clear audit trail. Support service level agreements (SLAs) by responding to tickets promptly and escalating issues when ...

prevent engineer burnout and "heroics." Communication: Acting as the bridge between Sales, Design, and Engineering to ensure seamless handovers. Visibility: Tracking every milestone in Autotask (or similar) and flagging risks before they become fires. The Profile The Orchestrator: Proven experience in project/ops coordination within ...

fast-paced environment. Key Responsibilities Procurement Collaborate with internal teams (sales, operations, finance, internal stakeholders) to understand procurement needs for Utilize procurement software (SAGE, AutoTask) to manage and track orders, inventory, and supplier performance Raising Purchase orders in Sage, keeping and maintaining records of placed orders and relevant … numbers/tickets in autotask Expediting orders, keeping records, keeping informed client account managers and stakeholders Carrying out goods receipt in sage and Autotask, completing and approving orders for client invoicing in Autotask. Working together with accounts team to resolve any invoicing discrepancies/enquiries. Develop and maintain ...

Proven background in software development projects and support . Experience of working with Warehouse Management Systems, Supply Chain or Retail Software Strong knowledge of Autotask PSA or similar tools. Excellent stakeholder and customer management skills. Experience delivering enterprise software projects or WMS Implementations Commercial acumen with a track record … delivery . This role offers a competitive salary, benefits, and career progression within a collaborative and growing software company. Keywords ; Project Manager, Software, Autotask PSA, Solution Delivery, Customer, Budget, Enterprise software, Blackburn, LOwer Darwen, Lancashire, Bolton, Darwen, Haslingden, Rawtenstall, Accrington, Preston, WMS, Warehouse Management Systems, Supply Chain, Retail systems ...