21 of 21 Autotask Jobs in the UK

upgrade experience Microsoft 365 administration and new tenant provision and setup Google Workspace Microsoft Azure Familiarity with Firewalls, configuration and installation. Desirable Familiarity with Autotask PSA, RMM Knowledge of ESET Anti-Malware solutions Macintosh support and deployment Familiarity with Fortinet Firewalls Strong working Knowledge of ESET technologies. Benefits Healthcare More ❯

Networking: LAN, WAN, VPN, VLANs, managed Wi-Fi, Firewalls, Switches, Routers Chromebooks and Apple devices (macOS, iPads) PowerShell scripting and mobile device management (MDM) Autotask and Datto stack (RMM and backup tools) Youll Thrive Here If: Youre already working in a 2nd Line role, or youre a confident 1st More ❯

security best practices, firewall configurations, MFA, and anti-virus solutions. * Knowledge of PowerShell scripting and automation tools. * Familiarity with ITSM platforms (e.g., HaloPSA, ConnectWise, Autotask). * Awareness of compliance standards (e.g., GDPR, ISO 27001). * Relevant industry certifications: Microsoft Certified: Azure Administrator, MCSA, CompTIA Network+, Cisco CCNA, ITIL Foundation. More ❯

Server (2016 onwards), Active Directory, Group Policies, Hyper-V, VMware Cloud tech: Azure AD, Microsoft 365, Intune, JAMF RMM & PSA tools including Datto, Kaseya, Autotask Networks: LAN, WAN, VLANs, managed WiFi, Sophos firewalls, VPN VoIP systems and occasional hardware troubleshooting Youll Thrive Here If: You're already established in More ❯

sized organisations. · Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND-LET More ❯

and Security Strong customer service skills with the ability to communicate effectively with both technical and non-technical users. Experience with IT Glue and AutoTask ticketing systems is advantageous. Cisco skills are advantageous. Familiarity with desktop support practices and software troubleshooting techniques. Ability to work independently as well as More ❯

and Security Strong customer service skills with the ability to communicate effectively with both technical and non-technical users. Experience with IT Glue and AutoTask ticketing systems is advantageous. Cisco skills are advantageous. Familiarity with desktop support practices and software troubleshooting techniques. Ability to work independently as well as More ❯

administration, configuration and troubleshooting Installing and managing printers Supporting interactive display screens Google Workspace and Chrome OS Apple School Manager and iPad Support (preferred) Autotask and Datto RMM (preferred) Microsoft 365, Azure, Entra and Intune Management Automation experience Firewall policies Project experience Position is subject to Enhanced DBS check More ❯

incidents related to hardware, software, network connectivity and application services to a wide variety of external customers. Manage and own incident tickets via our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer defined SLAs, escalating tickets where required to ensure SLAs are More ❯

major technical incidents. Understanding of ITIL framework; ITIL v3/v4 Foundation Certification preferred. Extensive experience with service desk and ITSM platforms (e.g., ConnectWise, Autotask, ServiceNow). Strong technical understanding of Microsoft 365, Azure, Windows Server and Desktop operating systems. Strong networking fundamentals (DNS, DHCP, VPN, routing, switching) and More ❯

major technical incidents. Understanding of ITIL framework; ITIL v3/v4 Foundation Certification preferred. Extensive experience with service desk and ITSM platforms (e.g., ConnectWise, Autotask, ServiceNow). Strong technical understanding of Microsoft 365, Azure, Windows Server and Desktop operating systems. Strong networking fundamentals (DNS, DHCP, VPN, routing, switching) and More ❯

major technical incidents. Understanding of ITIL framework; ITIL v3/v4 Foundation Certification preferred. Extensive experience with service desk and ITSM platforms (e.g., ConnectWise, Autotask, ServiceNow). Strong technical understanding of Microsoft 365, Azure, Windows Server and Desktop operating systems. Strong networking fundamentals (DNS, DHCP, VPN, routing, switching) and More ❯

as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and More ❯

scripting. Strong troubleshooting and communication skills, with the ability to balance multiple client environments. Nice to Haves: Experience with PSA tools (e.g., ConnectWise Manage, Autotask). Certifications such as Microsoft Azure Administrator, CompTIA Server+/Network+, or vendor-specific RMM certifications. Understanding of compliance standards (HIPAA, SOC 2, GDPR More ❯

deadlines Strong attention to detail and accurate record keeping Experience producing service reports or performance metrics is a plus Familiarity with ITSM tools (e.g. Autotask) or an understanding of SLAs would be beneficial A background in IT service delivery or ITIL Foundation certification is desirable, but not essential If More ❯

Services, Microsoft/Linux technologies, VoIP & Unified Communications . Experience selling Cisco, Juniper, or Meraki products is a plus. Familiarity with CRM systems (Salesforce, Autotask, Kaseya, etc.) . Ability to manage projects from presales to implementation. A full UK driving license is required. Whats in It for You? Salary More ❯

IT solutions. Independence & Problem-Solving: Ability to thrive in a smaller business environment, navigating challenges with resourcefulness. Tech-Savvy: Experience with platforms like Salesforce, Autotask, Kaseya, Ability, and other quoting tools. Mindset: Self-motivated, resilient, and results-driven. What's In It for You? Competitive salary More ❯

have a hands-on, pragmatic approach and the ability to navigate challenges without relying on extensive support structures. Experience with tools such as Salesforce, Autotask, Kaseya, Ability, and other quoting platforms is required. Self-motivation, resilience, and a results-driven mindset are essential for this role. The salary for More ❯

and operational managed services. Highly proficient in MS Office 365, MS Project, Teams. What Makes You Stand Out: Cybersecurity and networking experience. ITIL Certified. AutoTask and SalesForce experience. By joining one of the world's leading cyber security companies, you will be offered the following: An opportunity to join More ❯

and operational managed services. Highly proficient in MS Office 365, MS Project, Teams. What Makes You Stand Out: Cybersecurity and networking experience. ITIL Certified. AutoTask and SalesForce experience. By joining one of the world's leading cyber security companies, you will be offered the following: An opportunity to join More ❯

Manager due to additional client growth Main Tasks Manage projects from hardware upgrades to entire new build ICT and/or telecoms installations using Autotask CRM system and following PRINCE2 methodologies. Create, maintain, and update all project documents including but not limited to Project Initiation Documents, Scope of Works More ❯