1 to 25 of 34 Autotask Jobs in the UK

. Networking (TCP/IP, VLANs, firewalls, VPNs, switches, routers). Backup and disaster recovery solutions (e.g., Veeam, Datto, Acronis). Familiarity with RMM tools, PSA systems (e.g., ConnectWise, Autotask), and ticketing platforms. Excellent troubleshooting and customer service skills. Full UK driving licence and access to own vehicle (travel to client sites may be required). Desirable Qualifications Microsoft More ❯

Stand Out With: Certifications: MSCE, VMware VCP, Cisco, Apple ACMT, and ITIL V3/V4. Cloud migration/project experience (Azure, Oracle, M365, server-to-cloud). Experience with AutoTask, Datto RMM, and Cyber Essentials compliance. Containerisation know-how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles More ❯

Stand Out With: Certifications: MSCE, VMware VCP, Cisco, Apple ACMT, and ITIL V3/V4. Cloud migration/project experience (Azure, Oracle, M365, server-to-cloud). Experience with AutoTask, Datto RMM, and Cyber Essentials compliance. Containerisation know-how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles More ❯

Active Directory, Windows 7–10, Microsoft Office Hardware builds, Apple products, basic networking (IP, DHCP, DNS) Bonus Points For: Microsoft/CompTIA/CCNA certifications Experience with Datto RMM, Autotask PSA, InTune, Autopilot, SharePoint What We Offer Competitive Salary Flexible Working Days (post-probation) 22 Days Holiday (25 after 2 years) Workplace Pension Training & Professional Development Qualification Incentives Annual More ❯

Active Directory, Windows 7–10, Microsoft Office Hardware builds, Apple products, basic networking (IP, DHCP, DNS) Bonus Points For: Microsoft/CompTIA/CCNA certifications Experience with Datto RMM, Autotask PSA, InTune, Autopilot, SharePoint What We Offer Competitive Salary Flexible Working Days (post-probation) 22 Days Holiday (25 after 2 years) Workplace Pension Training & Professional Development Qualification Incentives Annual More ❯

to-understand manner, to various-sized organisations. · Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯

to-understand manner, to various-sized organisations. Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. Add and maintain accurate technical documentation. Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications Microsoft Certifications. Exposure to ITIL or other ITSM framework IND/LET More ❯

to-understand manner, to various-sized organisations. · Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯

to-understand manner, to various-sized organisations. · Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯

and restore procedures in hybrid environments Endpoint Protection - Familiarity with enterprise-grade tools such as ESET, SentinelOne, Fortinet MSP Technologies - Use of tools like NinjaOne, ConnectWise, Halo PSA, or Autotask (preferred) Candidate Profile Minimum of 3 years' experience in a technical support or IT engineering role within a managed services environment Strong diagnostic and troubleshooting skills, with a methodical More ❯

2nd Line Support Analyst | Poole | Competitive DOE As a 2nd Line Support Analyst within this forward-thinking business, you’ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This role requires both More ❯

a vehicle (site work required) Experience delivering IT projects and technical consultancy Strong written and verbal communication A methodical, thorough approach to troubleshooting and escalation Familiarity with tools like Autotask, Datto RMM, SCCM, and Microsoft 365 admin platforms Certifications such as CCNA, VCP, or Microsoft is a big plus This is more than a job. It’s a chance More ❯

a vehicle (site work required) Experience delivering IT projects and technical consultancy Strong written and verbal communication A methodical, thorough approach to troubleshooting and escalation Familiarity with tools like Autotask, Datto RMM, SCCM, and Microsoft 365 admin platforms Certifications such as CCNA, VCP, or Microsoft is a big plus This is more than a job. It’s a chance More ❯

agreed SLAs and KPIs Monitor networks and provide guidance on security improvements Administer environments in Azure, AWS, and SharePoint Log all customer interactions in the support ticketing system (e.g., AutoTask/Datto) Collaborate with internal teams to provide timely resolutions Maintain strong knowledge of customer processes and business needs Contribute to team culture by sharing knowledge and participating in More ❯

agreed SLAs and KPIs Monitor networks and provide guidance on security improvements Administer environments in Azure, AWS, and SharePoint Log all customer interactions in the support ticketing system (e.g., AutoTask/Datto) Collaborate with internal teams to provide timely resolutions Maintain strong knowledge of customer processes and business needs Contribute to team culture by sharing knowledge and participating in More ❯

scripting for automation and system administration. Solid understanding of networking fundamentals: TCP/IP, DNS, DHCP, firewalls, VPNs, and routing. Knowledge of RMM tools and ticketing systems such as Autotask, ConnectWise, or similar. Excellent documentation, customer service, and troubleshooting skills. MSP experience is essential for this role Benefits Up to £60,000 DOE Hybrid working environment with flexibility More ❯

and business applications Advanced experience in clean workstation installations (tidy cable management for end-user devices, such as computers, monitors, printers, etc) Good understanding of network Desirable Familiarity with Autotask PSA, RMM Basic understanding and troubleshooting of network infrastructure Knowledge of ESET Anti-Malware solutions Macintosh support Knowledge of VMWare and Hyper V Windows Server WDS MDT SCCM deployment More ❯

whole. Responsibilities Provide support for incidents related to hardware, software, network connectivity, and application services to a wide variety of external customers. Manage and own incident tickets via our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer-defined SLAs, escalating tickets where required to ensure SLAs are consistently met. Drive service improvement More ❯

networked solution. The Person 3 – 5 Years previous experience working in IT Support Expert knowledge of Microsoft 365, Windows 10/11, MacOS Previous experience and professional use of Autotask and DattoRMM tools. Confident communicator with excellent phone and client interaction skills. Able to work calmly under pressure. Organised and detail-oriented. Strong drive for high customer service. Proven More ❯

an opportunity to join a collaborative, forward-thinking, Investors in People Platinum team where your skills will drive real impact. Why Join us? Innovative Environment - Work with tools like Autotask, Salesforce, and Power Automate to streamline service delivery. Career Growth - Access funded certifications and structured progression in a growing MSP. Real Impact - Deliver transformational IT projects including cloud migrations More ❯

an opportunity to join a collaborative, forward-thinking, Investors in People Platinum team where your skills will drive real impact. Why Join us? Innovative Environment - Work with tools like Autotask, Salesforce, and Power Automate to streamline service delivery. Career Growth - Access funded certifications and structured progression in a growing MSP. Real Impact - Deliver transformational IT projects including cloud migrations More ❯

support functions. CRM Systems Ownership & Development Lead the implementation or overhaul of Salesforce or Microsoft Dynamics 365 to support internal operations. automation & Integrate CRM with key business systems, including Autotask, 3CX, and billing/licensing tools. Oversee relationships with external CRM consultants, managing delivery, timelines, and results. Project Delivery & Systems Improvement Own internal system improvement projects from requirements gathering More ❯

support functions. CRM Systems Ownership & Development Lead the implementation or overhaul of Salesforce or Microsoft Dynamics 365 to support internal operations. automation & Integrate CRM with key business systems, including Autotask, 3CX, and billing/licensing tools. Oversee relationships with external CRM consultants, managing delivery, timelines, and results. Project Delivery & Systems Improvement Own internal system improvement projects from requirements gathering More ❯

project coordination, or administrative role in an IT MSP or tech environment. Strong understanding of IT services, cloud technologies, and typical MSP offerings. Familiarity with PSA tools (e.g., ConnectWise, Autotask) and CRM systems is preferred. Excellent communication and interpersonal skills – able to engage with technical and non-technical stakeholders. Highly organized with strong attention to detail and time management. More ❯

project coordination, or administrative role in an IT MSP or tech environment. Strong understanding of IT services, cloud technologies, and typical MSP offerings. Familiarity with PSA tools (e.g., ConnectWise, Autotask) and CRM systems is preferred. Excellent communication and interpersonal skills – able to engage with technical and non-technical stakeholders. Highly organized with strong attention to detail and time management. More ❯