20 of 20 Autotask Jobs in the UK excluding London

Networking: LAN, WAN, VPN, VLANs, managed Wi-Fi, Firewalls, Switches, Routers Chromebooks and Apple devices (macOS, iPads) PowerShell scripting and mobile device management (MDM) Autotask and Datto stack (RMM and backup tools) Youll Thrive Here If: Youre already working in a 2nd Line role, or youre a confident 1st More ❯

security best practices, firewall configurations, MFA, and anti-virus solutions. * Knowledge of PowerShell scripting and automation tools. * Familiarity with ITSM platforms (e.g., HaloPSA, ConnectWise, Autotask). * Awareness of compliance standards (e.g., GDPR, ISO 27001). * Relevant industry certifications: Microsoft Certified: Azure Administrator, MCSA, CompTIA Network+, Cisco CCNA, ITIL Foundation. More ❯

upgrade experience Microsoft 365 administration and new tenant provision and setup Google Workspace Microsoft Azure Familiarity with Firewalls, configuration and installation. Desirable Familiarity with Autotask PSA, RMM Knowledge of ESET Anti-Malware solutions Macintosh support and deployment Familiarity with Fortinet Firewalls Strong working Knowledge of ESET technologies. Benefits Healthcare More ❯

Experience delivering IT projects and technical consultancy Strong written and verbal communication A methodical, thorough approach to troubleshooting and escalation Familiarity with tools like Autotask, Datto RMM, SCCM, and Microsoft 365 admin platforms Certifications such as CCNA, VCP, or Microsoft is a big plus This is more than a More ❯

Experience delivering IT projects and technical consultancy Strong written and verbal communication A methodical, thorough approach to troubleshooting and escalation Familiarity with tools like Autotask, Datto RMM, SCCM, and Microsoft 365 admin platforms Certifications such as CCNA, VCP, or Microsoft is a big plus This is more than a More ❯

Experience delivering IT projects and technical consultancy Strong written and verbal communication A methodical, thorough approach to troubleshooting and escalation Familiarity with tools like Autotask, Datto RMM, SCCM, and Microsoft 365 admin platforms Certifications such as CCNA, VCP, or Microsoft is a big plus This is more than a More ❯

sized organisations. · Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND-LET More ❯

incidents related to hardware, software, network connectivity, and application services to a wide variety of external customers. Manage and own incident tickets via our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer-defined SLAs, escalating tickets where required to ensure SLAs are More ❯

major technical incidents. Understanding of ITIL framework; ITIL v3/v4 Foundation Certification preferred. Extensive experience with service desk and ITSM platforms (e.g., ConnectWise, Autotask, ServiceNow). Strong technical understanding of Microsoft 365, Azure, Windows Server and Desktop operating systems. Strong networking fundamentals (DNS, DHCP, VPN, routing, switching) and More ❯

major technical incidents. Understanding of ITIL framework; ITIL v3/v4 Foundation Certification preferred. Extensive experience with service desk and ITSM platforms (e.g., ConnectWise, Autotask, ServiceNow). Strong technical understanding of Microsoft 365, Azure, Windows Server and Desktop operating systems. Strong networking fundamentals (DNS, DHCP, VPN, routing, switching) and More ❯

major technical incidents. Understanding of ITIL framework; ITIL v3/v4 Foundation Certification preferred. Extensive experience with service desk and ITSM platforms (e.g., ConnectWise, Autotask, ServiceNow). Strong technical understanding of Microsoft 365, Azure, Windows Server and Desktop operating systems. Strong networking fundamentals (DNS, DHCP, VPN, routing, switching) and More ❯

in an IT MSP or tech environment. Strong understanding of IT services, cloud technologies, and typical MSP offerings. Familiarity with PSA tools (e.g., ConnectWise, Autotask) and CRM systems is preferred. Excellent communication and interpersonal skills – able to engage with technical and non-technical stakeholders. Highly organized with strong attention More ❯

deadlines Strong attention to detail and accurate record keeping Experience producing service reports or performance metrics is a plus Familiarity with ITSM tools (e.g. Autotask) or an understanding of SLAs would be beneficial A background in IT service delivery or ITIL Foundation certification is desirable, but not essential If More ❯

Services, Microsoft/Linux technologies, VoIP & Unified Communications . Experience selling Cisco, Juniper, or Meraki products is a plus. Familiarity with CRM systems (Salesforce, Autotask, Kaseya, etc.) . Ability to manage projects from presales to implementation. A full UK driving license is required. Whats in It for You? Salary More ❯

Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and Change Management Ability to More ❯

have a hands-on, pragmatic approach and the ability to navigate challenges without relying on extensive support structures. Experience with tools such as Salesforce, Autotask, Kaseya, Ability, and other quoting platforms is required. Self-motivation, resilience, and a results-driven mindset are essential for this role. More ❯

have a hands-on, pragmatic approach and the ability to navigate challenges without relying on extensive support structures. Experience with tools such as Salesforce, Autotask, Kaseya, Ability, and other quoting platforms is required. Self-motivation, resilience, and a results-driven mindset are essential for this role. The salary for More ❯

and operational managed services. Highly proficient in MS Office 365, MS Project, Teams. What Makes You Stand Out: Cybersecurity and networking experience. ITIL Certified. AutoTask and SalesForce experience. By joining one of the world's leading cyber security companies, you will be offered the following: An opportunity to join More ❯

Manager due to additional client growth Main Tasks Manage projects from hardware upgrades to entire new build ICT and/or telecoms installations using Autotask CRM system and following PRINCE2 methodologies. Create, maintain, and update all project documents including but not limited to Project Initiation Documents, Scope of Works More ❯

environments. Lead escalated tickets, ensuring fast and effective resolutions. Manage and implement IT projects—cloud migrations, infrastructure upgrades, and security improvements. Use tools like Autotask, Salesforce, 3CX, and PowerShell to streamline support and automate workflows. Support and mentor junior engineers, sharing knowledge and best practices. Maintain strong client relationships …/VMware, and SonicWall/firewalls. Proficiency in automation tools like Power Automate and scripting with PowerShell. Familiarity with billing and workflow setups in Autotask and Salesforce is a big plus. Relevant certifications: ITIL, Microsoft (Azure/O365), CompTIA, Cisco (CCNA) preferred. 🌱 Why Join? Work on impactful, diverse projects More ❯