Senior Platform Service Manager – ITSM Technologies
- Hiring Organisation
- Tech Mahindra
- Location
- England, United Kingdom
environment. Role Overview We are seeking an experienced Senior IT Platform Service Manager to lead the delivery, and operational excellence execution of IT Service Management (ITSM) platforms, enabling our client’s strategic vision, within a global IT services, consulting, and BPO organization. This role operates under a preferred partnership … People Leadership & Culture Lead and develop high-performing DevOps and platform teams Provide matrix leadership across delivery, engineering, and support capabilities Drive strong people management practices, including: Wellbeing and engagement Performance management Skills development and training Workforce and capacity planning Foster a positive and accountable team culture, including ...