1 to 25 of 32 Availability Management Jobs in England

within our business: Infrastructure and Operations Senior Manager Main purpose of the job The Infrastructure & Operations Senior Manager is responsible for the delivery, security, availability, performance and continuous improvement of Artifex's IT infrastructure, workplace technology and operational IT services. The role ensures technology services are secure, resilient, reliable … cost-effective, enabling business operations and growth. Accountable for end-to-end IT service delivery, service management, operational resilience, cyber security compliance, supplier performance and workplace technology services, the role leads the IT Service Desk and ITIL processes to ensure services consistently meet business and user needs. ...

summary Digital Operations and Service Management (DOSM) Digital Operations and Service Management (DOSM) sits within the Technology Digital and Data Directorate of NHS England. The Technology Digital and Data Directorate vision is to deliver the best care and outcomes for the NHS and people that it serves … business critical infrastructure, and digital and data services, that underpin the health and social care system. We ensure the highest levels of reliability and availability of national digital and technology services, so that they can be relied upon by the NHS and social care system. ...

continually improving the reliability, stability and performance of IT products and services.Working collaboratively with technical teams, including Infrastructure, Application Engineering and Major Incident Management, you will lead and drive complex technical investigations through to resolution. You must be able to translate complex technical findings into clear, accurate recommendations … investigations to accelerate root cause identification, implement effective corrective actions and minimise the risk of recurring incidents. Responsibilities Provide professional, integrated and effective Problem Management to customers and internal delivery teams in accordance with our ISO accredited policies and processes. They have considerable knowledge and a full understanding ...

apply if current or eligible to undergo the process* This role is with a secure Government Department which they require an individual with strong management capability, business process awareness and a service orientated mind-set in order to deliver the control, accuracy, consistency and quality required. The role also … good IT troubleshooting background to drive deeper, more targeted investigations with the technical teams to aid faster root cause analysis Experience required: Problem management Asset and configuration management Availability and capacity management Change management Continual service improvement Incident management ITIL v3 or V4 Foundation ...

schools), and TTS (educational resources). Within the assessment market we are experts in providing solutions for online exam testing and marking and the management and analysis of educational data. We work with government ministries, exam boards and professional awarding bodies for high stakes assessment such as GCSEs, ALevels … liaising with our development teams to identify application defects and applying workarounds. The application support role also includes deploying application updates, patches and hotfixes. Availability Management - oversee the hosting and platform service to ensure compliance with our availability and performance SLA commitments. This will include ensuring event ...

Core Specialist is responsible for leading, managing and supporting Ericsson CSDB Core network elements and Nokia One-DS and 3DS nodes to ensure high availability, performance, and reliability of voice and multimedia services. This role involves proactive fault finding, incident troubleshooting and resolution, configuration management, 24x7 On-call … Support CSDB network elements: Ericsson CCDM, CCSM, HSS, CUDB, HLR, vUPG, EIR, USSD, and EDA2 and Nokia One-DS and 3-DS. Ensure service availability and performance through maintenance and incident resolution. Participate in 24x7 On-Call rotation for incident and proactive assistance. Automating the daily and complicated tasks. ...

essential in aligning strategic objectives and operational execution. At this role level, you will: have expert technical understanding be accountable for vendor and supplier management Manage and maintain administration of the Salesforce platform. Key Responsibilities Stakeholder Engagement Engagement with senior stakeholders across digital, data, and operational functions to ensure … Ofgem. Alignment with Salesforce architectural direction and leadership of decisions on operational models, platform evolution, and long‐term technology planning. Skills Asset and configuration management (practitioner) manage configuration items and related information manage service compliance and risk Availability and capacity management (practitioner) ensure the correct implementation ...

Location: Flexible (UK) Remit: Delivery & availability systems, monolith to domain-driven architecture, AI-native product work Focus: Shape what our customers can buy, when it arrives and how it gets there, and untangle the monolith behind it. About Product at Bloom & Wild We're Europe's largest direct … hampers. Our 16-strong Product team works in 8 squads, with fortnightly sprints and quarterly OKRs, across London, Amsterdam and fully remote. The Delivery & Availability (DAM) squad sits behind every order: it shapes what customers can buy, when it arrives and how it gets there. The Role ...

maintenance and support of the organisation's core IT infrastructure and platform systems. The successful candidate will play an important role in ensuring the availability, security and performance of critical infrastructure, supporting both current and future technology requirements. Working across a complex IT environment, you will provide technical support … maintaining platform infrastructure Investigating, diagnosing and resolving complex infrastructure incidents and problems Implementing and maintaining processes, procedures and systems to support effective platform management Monitoring infrastructure performance, identifying potential issues and taking corrective action where required Ensuring platform systems deliver high levels of availability, accessibility and reliability Supporting ...

maintenance and support of the organisation's core IT infrastructure and platform systems. The successful candidate will play an important role in ensuring the availability, security and performance of critical infrastructure, supporting both current and future technology requirements. Working across a complex IT environment, you will provide technical support … maintaining platform infrastructure Investigating, diagnosing and resolving complex infrastructure incidents and problems Implementing and maintaining processes, procedures and systems to support effective platform management Monitoring infrastructure performance, identifying potential issues and taking corrective action where required Ensuring platform systems deliver high levels of availability, accessibility and reliability Supporting ...

summary Digital Operations and Service Management (DOSM) sits within the Technology Digital and Data Directorate of NHS England. The Technology Digital and Data Directorate vision is to deliver the best care and outcomes for the NHS and people that it serves, by improving population health and patient pathways, rapidly … business critical infrastructure, and digital and data services, that underpin the health and social care system. We ensure the highest levels of reliability and availability of national digital and technology services, so that they can be relied upon by the NHS and social care system. ...

progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.IT Infrastructure EUC & Collaboration Service ManagerAccountable for the end-to-end quality, availability and user experience of Infrastructure, End User Computing (EUC) and Collaboration services delivered through outsourced service providers. Act as the retained service management … Infrastructure & OperationsTravel Requirements: Occasional travel to UK office locations as required.Work Pattern: Full Time, Permanent, Hybrid London**Job Specific Skills Profile**## Essential Service Management and Technical Skills* Strong understanding of managed endpoint services, including Intune, Autopilot, configuration profiles and application deployment, sufficient to challenge provider designs, controls ...

volunteering – you’ll find like-minded people driving change at Howden. IT Infrastructure EUC & Collaboration Service Manager Accountable for the end-to-end quality, availability and user experience of Infrastructure, End User Computing (EUC) and Collaboration services delivered through outsourced service providers. Act as the retained service management … Operations Travel Requirements: Occasional travel to UK office locations as required. Work Pattern: Full Time, Permanent, Hybrid London Job Specific Skills Profile Essential Service Management and Technical Skills Strong understanding of managed endpoint services, including Intune, Autopilot, configuration profiles and application deployment, sufficient to challenge provider designs, controls ...

find like-minded people driving change at Howden.IT Infrastructure Core Service ManagerThis role forms part of a distributed, global infrastructure team responsible for the availability, security, resilience and support of hybrid on-premises and cloud infrastructure, with proactive monitoring, automation and lifecycle management.Manage the outsourced managed service provider … security teams.Reporting Line: Head of Infrastructure & OperationsTravel Requirements: Occasional travel to UK office locations as required.Work Pattern: Full Time, PermanentJob Specific Skills ProfileService management and technical assurance skills required for the role:Demonstrable experience managing outsourced infrastructure services or an MSP relationship, supported by a strong cloud/infrastructure ...

minded people driving change at Howden. IT Infrastructure Core Service Manager This role forms part of a distributed, global infrastructure team responsible for the availability, security, resilience and support of hybrid on-premises and cloud infrastructure, with proactive monitoring, automation and lifecycle management. Manage the outsourced managed service provider … Head of Infrastructure & Operations Travel Requirements: Occasional travel to UK office locations as required. Work Pattern: Full Time, Permanent Job Specific Skills Profile Service management and technical assurance skills required for the role: Demonstrable experience managing outsourced infrastructure services or an MSP relationship, supported by a strong cloud/ ...

find like-minded people driving change at Howden.IT Infrastructure Core Service ManagerThis role forms part of a distributed, global infrastructure team responsible for the availability, security, resilience and support of hybrid on-premises and cloud infrastructure, with proactive monitoring, automation and lifecycle management. Manage the outsourced managed service provider … teams.Reporting Line: Head of Infrastructure & OperationsTravel Requirements: Occasional travel to UK office locations as required.Work Pattern: Full Time, Permanent**Job Specific Skills Profile*** Service management and technical assurance skills required for the role:* Demonstrable experience managing outsourced infrastructure services or an MSP relationship, supported by a strong cloud/ ...

progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.IT Infrastructure EUC & Collaboration Service ManagerAccountable for the end-to-end quality, availability and user experience of Infrastructure, End User Computing (EUC) and Collaboration services delivered through outsourced service providers. Act as the retained service management … Line: Head of Infrastructure & OperationsTravel Requirements: Occasional travel to UK office locations as required.Work Pattern: Full Time, Permanent, Hybrid LondonJob Specific Skills ProfileEssential Service Management and Technical SkillsStrong understanding of managed endpoint services, including Intune, Autopilot, configuration profiles and application deployment, sufficient to challenge provider designs, controls and delivery ...

responsible for ensuring IT services meet agreed service levels and that continual improvement delivers measurable business and customer value. The role leads Service Level Management and Continual Improvement, establishing effective frameworks for service performance measurement, reporting, governance and improvement delivery. Working closely with business stakeholders, service owners, operational teams … operational efficiency and cost. Promote structured improvement methods aligned with ITIL 4, including root cause analysis, Plan-Do-Check-Act (PDCA) and Lean. Stakeholder Management, Risk & Compliance Build effective relationships with customers, business stakeholders, service owners, operational teams, commercial functions and suppliers. Influence stakeholders to agree realistic service targets ...

with enterprise identity and security services where required. Perform platform health checks, monitoring, incident investigation, troubleshooting, and root-cause analysis. Support performance tuning, resilience, availability, capacity management, backup and recovery activities. Manage SAS Viya configuration changes, maintenance activities, patches, updates, and upgrades. Support integration of SAS Viya with … deployment approaches. Experience with Kubernetes configuration/deployment technologies such as Kustomize or Helm . Experience with Azure Key Vault or similar enterprise secrets-management solutions. Understanding of cloud networking concepts including VNets, subnets, DNS, Private Endpoints, ingress, load balancing, and TLS certificates . Experience supporting platforms in secure ...

identity and security services where required. \n Perform platform health checks, monitoring, incident investigation, troubleshooting, and root-cause analysis. \n Support performance tuning, resilience, availability, capacity management, backup and recovery activities. \n Manage SAS Viya configuration changes, maintenance activities, patches, updates, and upgrades. \n Support integration … Experience with Kubernetes configuration/deployment technologies such as Kustomize or Helm . \n Experience with Azure Key Vault or similar enterprise secrets-management solutions. \n Understanding of cloud networking concepts including VNets, subnets, DNS, Private Endpoints, ingress, load balancing, and TLS certificates . \n Experience supporting platforms ...

identity and security services where required. \n Perform platform health checks, monitoring, incident investigation, troubleshooting, and root-cause analysis. \n Support performance tuning, resilience, availability, capacity management, backup and recovery activities. \n Manage SAS Viya configuration changes, maintenance activities, patches, updates, and upgrades. \n Support integration … Experience with Kubernetes configuration/deployment technologies such as Kustomize or Helm . \n Experience with Azure Key Vault or similar enterprise secrets-management solutions. \n Understanding of cloud networking concepts including VNets, subnets, DNS, Private Endpoints, ingress, load balancing, and TLS certificates . \n Experience supporting platforms ...

Location/s: Newcastle, UK Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact … Mott MacDonald is where people come to be brilliant. Overview of the role Are you passionate about driving value from enterprise applications and service management platforms? Join us as an IT Solutions Specialist and play a key role in supporting, enhancing, and governing our Productivity Applications portfolio, with ...

solutions. Proactively monitoring overall system performance and technical feedback into the Architectural team is also a key element. Tasks and Responsibilities Technical Support: Ensure availability and performance of infrastructure, applications, platforms, and databases, including data centres, storage, servers, and backups. Confidentiality and Security: Maintain the confidentiality, security, and integrity … infrastructure. Incident Management: Facilitate incident, configuration, availability, capacity, continuity, and release management. Strategic Support: Assist the DDaT Infrastructure Manager with strategic direction and contribute to Roadmaps and Technical Strategy. Skills and Experience Microsoft certified qualification Demonstrable significant experience in a 3rd/4th line infrastructure support role VMWare ...

systems. Day-to-Day of the Role: Infrastructure Operations & Maintenance: Maintain and administer servers, storage systems, and core infrastructure to ensure stability, availability, and performance. Server & Virtualisation Management: Manage virtual environments, configure virtual machines, and maintain host clusters. Networking & Connectivity: Support and troubleshoot network issues, maintain network documentation … collaborate on network upgrades. Cloud Infrastructure Management: Administer cloud platforms, manage cloud-based servers, and implement cloud governance policies. Backup, Storage & Disaster Recovery: Maintain backup systems, test disaster recovery procedures, and manage storage solutions. Security & Compliance: Implement security measures, monitor vulnerabilities, and support compliance audits. Automation & Scripting: Use PowerShell ...

systems. Day-to-Day of the Role: Infrastructure Operations & Maintenance: Maintain and administer servers, storage systems, and core infrastructure to ensure stability, availability, and performance. Server & Virtualisation Management: Manage virtual environments, configure virtual machines, and maintain host clusters. Networking & Connectivity: Support and troubleshoot network issues, maintain network documentation … collaborate on network upgrades. Cloud Infrastructure Management: Administer cloud platforms, manage cloud-based servers, and implement cloud governance policies. Backup, Storage & Disaster Recovery: Maintain backup systems, test disaster recovery procedures, and manage storage solutions. Security & Compliance: Implement security measures, monitor vulnerabilities, and support compliance audits. Automation & Scripting: Use PowerShell ...