22 of 22 Availability Management Jobs in England

within our business: Infrastructure and Operations Senior Manager Main purpose of the job The Infrastructure & Operations Senior Manager is responsible for the delivery, security, availability, performance and continuous improvement of Artifex's IT infrastructure, workplace technology and operational IT services. The role ensures technology services are secure, resilient, reliable … cost-effective, enabling business operations and growth. Accountable for end-to-end IT service delivery, service management, operational resilience, cyber security compliance, supplier performance and workplace technology services, the role leads the IT Service Desk and ITIL processes to ensure services consistently meet business and user needs. ...

summary Digital Operations and Service Management (DOSM) Digital Operations and Service Management (DOSM) sits within the Technology Digital and Data Directorate of NHS England. The Technology Digital and Data Directorate vision is to deliver the best care and outcomes for the NHS and people that it serves … business critical infrastructure, and digital and data services, that underpin the health and social care system. We ensure the highest levels of reliability and availability of national digital and technology services, so that they can be relied upon by the NHS and social care system. ...

Downs in Cornwall and university campuses in London) Main objectives will be: Monitoring of data and Interfaces up and downstream Incident resolution Problem resolution Availability management Capacity Management Vendor liaison Accountabilities Monitor availability of all systems and resolve issues when they occur Manage incoming incidents … ensure they are resolved within the defined Service Levels Take a proactive attitude to problem management Ensure interfaces between systems work in a timely manner and to specification Attend meetings to ensure Research Admin applications are adhering to Service Product Strategies Document any change requests so they ...

schools), and TTS (educational resources). Within the assessment market we are experts in providing solutions for online exam testing and marking and the management and analysis of educational data. We work with government ministries, exam boards and professional awarding bodies for high stakes assessment such as GCSEs, ALevels … liaising with our development teams to identify application defects and applying workarounds. The application support role also includes deploying application updates, patches and hotfixes. Availability Management - oversee the hosting and platform service to ensure compliance with our availability and performance SLA commitments. This will include ensuring event ...

summary Digital Operations and Service Management (DOSM) sits within the Technology Digital and Data Directorate of NHS England. The Technology Digital and Data Directorate vision is to deliver the best care and outcomes for the NHS and people that it serves, by improving population health and patient pathways, rapidly … business critical infrastructure, and digital and data services, that underpin the health and social care system. We ensure the highest levels of reliability and availability of national digital and technology services, so that they can be relied upon by the NHS and social care system. ...

essential in aligning strategic objectives and operational execution. At this role level, you will: have expert technical understanding be accountable for vendor and supplier management Manage and maintain administration of the Salesforce platform. Key Responsibilities Stakeholder Engagement Engagement with senior stakeholders across digital, data, and operational functions to ensure … Ofgem. Alignment with Salesforce architectural direction and leadership of decisions on operational models, platform evolution, and long‐term technology planning. Skills Asset and configuration management (practitioner) manage configuration items and related information manage service compliance and risk Availability and capacity management (practitioner) ensure the correct implementation ...

Location: Flexible (UK) Remit: Delivery & availability systems, monolith to domain-driven architecture, AI-native product work Focus: Shape what our customers can buy, when it arrives and how it gets there, and untangle the monolith behind it. About Product at Bloom & Wild We're Europe's largest direct … hampers. Our 16-strong Product team works in 8 squads, with fortnightly sprints and quarterly OKRs, across London, Amsterdam and fully remote. The Delivery & Availability (DAM) squad sits behind every order: it shapes what customers can buy, when it arrives and how it gets there. The Role ...

maintenance and support of the organisation's core IT infrastructure and platform systems. The successful candidate will play an important role in ensuring the availability, security and performance of critical infrastructure, supporting both current and future technology requirements. Working across a complex IT environment, you will provide technical support … maintaining platform infrastructure Investigating, diagnosing and resolving complex infrastructure incidents and problems Implementing and maintaining processes, procedures and systems to support effective platform management Monitoring infrastructure performance, identifying potential issues and taking corrective action where required Ensuring platform systems deliver high levels of availability, accessibility and reliability Supporting ...

maintenance and support of the organisation's core IT infrastructure and platform systems. The successful candidate will play an important role in ensuring the availability, security and performance of critical infrastructure, supporting both current and future technology requirements. Working across a complex IT environment, you will provide technical support … maintaining platform infrastructure Investigating, diagnosing and resolving complex infrastructure incidents and problems Implementing and maintaining processes, procedures and systems to support effective platform management Monitoring infrastructure performance, identifying potential issues and taking corrective action where required Ensuring platform systems deliver high levels of availability, accessibility and reliability Supporting ...

summary Digital Operations and Service Management (DOSM) sits within the Technology Digital and Data Directorate of NHS England. The Technology Digital and Data Directorate vision is to deliver the best care and outcomes for the NHS and people that it serves, by improving population health and patient pathways, rapidly … business critical infrastructure, and digital and data services, that underpin the health and social care system. We ensure the highest levels of reliability and availability of national digital and technology services, so that they can be relied upon by the NHS and social care system. ...

progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.IT Infrastructure EUC & Collaboration Service ManagerAccountable for the end-to-end quality, availability and user experience of Infrastructure, End User Computing (EUC) and Collaboration services delivered through outsourced service providers. Act as the retained service management … Infrastructure & OperationsTravel Requirements: Occasional travel to UK office locations as required.Work Pattern: Full Time, Permanent, Hybrid London**Job Specific Skills Profile**## Essential Service Management and Technical Skills* Strong understanding of managed endpoint services, including Intune, Autopilot, configuration profiles and application deployment, sufficient to challenge provider designs, controls ...

minded people driving change at Howden. IT Infrastructure Core Service Manager This role forms part of a distributed, global infrastructure team responsible for the availability, security, resilience and support of hybrid on-premises and cloud infrastructure, with proactive monitoring, automation and lifecycle management. Manage the outsourced managed service provider … Head of Infrastructure & Operations Travel Requirements: Occasional travel to UK office locations as required. Work Pattern: Full Time, Permanent Job Specific Skills Profile Service management and technical assurance skills required for the role: Demonstrable experience managing outsourced infrastructure services or an MSP relationship, supported by a strong cloud/ ...

find like-minded people driving change at Howden.IT Infrastructure Core Service ManagerThis role forms part of a distributed, global infrastructure team responsible for the availability, security, resilience and support of hybrid on-premises and cloud infrastructure, with proactive monitoring, automation and lifecycle management. Manage the outsourced managed service provider … teams.Reporting Line: Head of Infrastructure & OperationsTravel Requirements: Occasional travel to UK office locations as required.Work Pattern: Full Time, Permanent**Job Specific Skills Profile*** Service management and technical assurance skills required for the role:* Demonstrable experience managing outsourced infrastructure services or an MSP relationship, supported by a strong cloud/ ...

responsible for ensuring IT services meet agreed service levels and that continual improvement delivers measurable business and customer value. The role leads Service Level Management and Continual Improvement, establishing effective frameworks for service performance measurement, reporting, governance and improvement delivery. Working closely with business stakeholders, service owners, operational teams … operational efficiency and cost. Promote structured improvement methods aligned with ITIL 4, including root cause analysis, Plan-Do-Check-Act (PDCA) and Lean. Stakeholder Management, Risk & Compliance Build effective relationships with customers, business stakeholders, service owners, operational teams, commercial functions and suppliers. Influence stakeholders to agree realistic service targets ...

responsible for ensuring IT services meet agreed service levels and that continual improvement delivers measurable business and customer value. The role leads Service Level Management and Continual Improvement, establishing effective frameworks for service performance measurement, reporting, governance and improvement delivery. Working closely with business stakeholders, service owners, operational teams … operational efficiency and cost. Promote structured improvement methods aligned with ITIL 4, including root cause analysis, Plan-Do-Check-Act (PDCA) and Lean. Stakeholder Management, Risk & Compliance Build effective relationships with customers, business stakeholders, service owners, operational teams, commercial functions and suppliers. Influence stakeholders to agree realistic service targets ...

with enterprise identity and security services where required. Perform platform health checks, monitoring, incident investigation, troubleshooting, and root-cause analysis. Support performance tuning, resilience, availability, capacity management, backup and recovery activities. Manage SAS Viya configuration changes, maintenance activities, patches, updates, and upgrades. Support integration of SAS Viya with … deployment approaches. Experience with Kubernetes configuration/deployment technologies such as Kustomize or Helm . Experience with Azure Key Vault or similar enterprise secrets-management solutions. Understanding of cloud networking concepts including VNets, subnets, DNS, Private Endpoints, ingress, load balancing, and TLS certificates . Experience supporting platforms in secure ...

Location/s: Newcastle, UK Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact … Mott MacDonald is where people come to be brilliant. Overview of the role Are you passionate about driving value from enterprise applications and service management platforms? Join us as an IT Solutions Specialist and play a key role in supporting, enhancing, and governing our Productivity Applications portfolio, with ...

Monitor service performance, contractual compliance and potential SLA breaches. - Lead service reviews, performance reporting and governance meetings. - Develop and maintain service dashboards, KPIs and management information. - Manage service performance escalations and coordinate corrective actions. - Own the Continual Improvement framework, improvement register and governance processes. - Identify and prioritise improvements based … Promote ITIL 4 practices, root cause analysis and structured service improvement. Service Level & Continual Improvement Manager Skills and Experience - Extensive experience in Service Level Management, Continual Improvement or IT Service Management. - Strong practical knowledge of ITIL principles and service management frameworks. - Proven experience managing SLAs, OLAs and supplier ...

systems. Day-to-Day of the Role: Infrastructure Operations & Maintenance: Maintain and administer servers, storage systems, and core infrastructure to ensure stability, availability, and performance. Server & Virtualisation Management: Manage virtual environments, configure virtual machines, and maintain host clusters. Networking & Connectivity: Support and troubleshoot network issues, maintain network documentation … collaborate on network upgrades. Cloud Infrastructure Management: Administer cloud platforms, manage cloud-based servers, and implement cloud governance policies. Backup, Storage & Disaster Recovery: Maintain backup systems, test disaster recovery procedures, and manage storage solutions. Security & Compliance: Implement security measures, monitor vulnerabilities, and support compliance audits. Automation & Scripting: Use PowerShell ...

required to work in the London office. In this key role, you’ll improve, drive, and embed non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services You’ll enjoy significant stakeholder interaction , working … Senior SRE with a proactive approach to spotting problems, areas for improvement, and performance bottlenecks. Experience working with cloud-native microservices, including containerisation, management of Kubernetes workloads and API management. Hands-on experience with Azure, Infrastructure as Code (IaC), and technologies such as PowerShell, JSON, Azure Bicep ...

Strengthen operational resilience, direct major incident recovery and ensure new or changed services are ready for production. Candidate requirements Proven leadership of middleware, production management or technology support functions within financial services. Experience accountable for IBM MQ and AutoSys or comparable workload automation services, including resilience, performance and lifecycle … role may be eligible for a discretionary incentive award and a competitive benefits package, including core benefits such as pension provision. Business Area Production Management & Service Delivery keeps the technology behind SMBC Group EMEA's business running reliably, while shaping how those services evolve. Within the department, Middleware Platforms ...

financial institutions transform critical activities across the securities finance lifecycle, including: Securities lending and borrowing operations. Trade capture and lifecycle processing. Inventory, position and availability management. Collateral and exposure-related workflows. Operational automation and exception management. Data, reporting and analytics capabilities. Client and counterparty servicing. Technology modernisation and transformation … negotiations with senior client stakeholders. Manage long-cycle sales engagements involving multiple decision-makers, business units and jurisdictions. Collaborate closely with pre-sales, product management, delivery, marketing and account-management teams to develop strong client solutions. Represent FIS at industry events, executive forums, conferences and customer engagements across ...