8 of 8 Availability Management Jobs in the UK excluding London

existing systems. Produce and maintain technical documentation including: Low-Level Designs (LLDs) Build Guides Runbooks Operational Procedures Work closely with Service Management teams to investigate and resolve incidents and service requests. Contribute to service improvement initiatives, automation opportunities, and platform standardisation. Ensure all engineering activities are delivered in accordance … DHCP Exchange SQL Server WSUS Experience operating within virtualised infrastructure environments. Strong knowledge of system administration, including: Patching Backup and Restore Performance Monitoring Availability Management Experience using PowerShell for administration and automation tasks. Ability to create and maintain detailed technical documentation. Strong analytical and troubleshooting skills with ...

standards and EPIC best practices. Provide technical expertise in the administration of supporting infrastructure and applications, including maintaining antivirus systems, VDI environments, hardware asset management, and mobile device management tools. Support the maintenance of the Trust's systems and applications in both on-premises and cloud-based environments. … Advise and support Digital Support and End User Technology colleagues on capacity and availability management, recommending efficient and effective solutions. Lead on the installation, configuration, management, maintenance, and monitoring of all workspace devices, hardware, and software upgrades in line with Trust standards. Provide specialist technical advice ...

tooling, telemetry, event correlation, alerting, automation and proactive incident detection. Develop executive-level dashboards and reporting to provide actionable insights into technology performance, service availability and operational resilience. Collaborate with senior stakeholders across Technology, Infrastructure, Architecture, Cyber Security, Service Management and Operational Resilience. Lead strategic vendor relationships, technology … leadership experience in Enterprise Monitoring, Observability, Site Reliability Engineering (SRE), Service Assurance or Production Operations. Strong knowledge of APM, telemetry, metrics, logs, traces, event management, monitoring platforms and automation. Experience developing enterprise monitoring strategies, governance frameworks and operating models within complex hybrid environments. Strong understanding of ITIL, incident management ...

maintenance and support of the organisation's core IT infrastructure and platform systems. The successful candidate will play an important role in ensuring the availability, security and performance of critical infrastructure, supporting both current and future technology requirements. Working across a complex IT environment, you will provide technical support … maintaining platform infrastructure Investigating, diagnosing and resolving complex infrastructure incidents and problems Implementing and maintaining processes, procedures and systems to support effective platform management Monitoring infrastructure performance, identifying potential issues and taking corrective action where required Ensuring platform systems deliver high levels of availability, accessibility and reliability Supporting ...

maintenance and support of the organisation's core IT infrastructure and platform systems. The successful candidate will play an important role in ensuring the availability, security and performance of critical infrastructure, supporting both current and future technology requirements. Working across a complex IT environment, you will provide technical support … maintaining platform infrastructure Investigating, diagnosing and resolving complex infrastructure incidents and problems Implementing and maintaining processes, procedures and systems to support effective platform management Monitoring infrastructure performance, identifying potential issues and taking corrective action where required Ensuring platform systems deliver high levels of availability, accessibility and reliability Supporting ...

responsible for ensuring IT services meet agreed service levels and that continual improvement delivers measurable business and customer value. The role leads Service Level Management and Continual Improvement, establishing effective frameworks for service performance measurement, reporting, governance and improvement delivery. Working closely with business stakeholders, service owners, operational teams … operational efficiency and cost. Promote structured improvement methods aligned with ITIL 4, including root cause analysis, Plan-Do-Check-Act (PDCA) and Lean. Stakeholder Management, Risk & Compliance Build effective relationships with customers, business stakeholders, service owners, operational teams, commercial functions and suppliers. Influence stakeholders to agree realistic service targets ...

responsible for ensuring IT services meet agreed service levels and that continual improvement delivers measurable business and customer value. The role leads Service Level Management and Continual Improvement, establishing effective frameworks for service performance measurement, reporting, governance and improvement delivery. Working closely with business stakeholders, service owners, operational teams … operational efficiency and cost. Promote structured improvement methods aligned with ITIL 4, including root cause analysis, Plan-Do-Check-Act (PDCA) and Lean. Stakeholder Management, Risk & Compliance Build effective relationships with customers, business stakeholders, service owners, operational teams, commercial functions and suppliers. Influence stakeholders to agree realistic service targets ...

systems. Day-to-Day of the Role: Infrastructure Operations & Maintenance: Maintain and administer servers, storage systems, and core infrastructure to ensure stability, availability, and performance. Server & Virtualisation Management: Manage virtual environments, configure virtual machines, and maintain host clusters. Networking & Connectivity: Support and troubleshoot network issues, maintain network documentation … collaborate on network upgrades. Cloud Infrastructure Management: Administer cloud platforms, manage cloud-based servers, and implement cloud governance policies. Backup, Storage & Disaster Recovery: Maintain backup systems, test disaster recovery procedures, and manage storage solutions. Security & Compliance: Implement security measures, monitor vulnerabilities, and support compliance audits. Automation & Scripting: Use PowerShell ...

standards of security, documentation and customer service. 2nd Line System Administrator Responsibilities - Provide 2nd Line technical support across secure infrastructure environments. - Monitor system health, availability and performance using Event Management tools. - Investigate, triage and resolve incidents within agreed SLAs. - Escalate complex technical issues through established Service Management … operational standards. 2nd Line System Administrator Skills and Experience - Proven experience in a 2nd Line System Administrator or Infrastructure Support role. - Strong incident management, technical triage and troubleshooting experience. - Experience using Event Management and monitoring tools, including SCOM or SolarWinds. - Hands-on experience supporting VMware vCenter environments. - Experience ...