15 of 15 Availability Management Jobs in the UK excluding London

within our business: Infrastructure and Operations Senior Manager Main purpose of the job The Infrastructure & Operations Senior Manager is responsible for the delivery, security, availability, performance and continuous improvement of Artifex's IT infrastructure, workplace technology and operational IT services. The role ensures technology services are secure, resilient, reliable … cost-effective, enabling business operations and growth. Accountable for end-to-end IT service delivery, service management, operational resilience, cyber security compliance, supplier performance and workplace technology services, the role leads the IT Service Desk and ITIL processes to ensure services consistently meet business and user needs. ...

About the job you’re consideringThe SIAM Availability Analyst will be accountable for the monitoring, governance, analysis, and continual improvement of service availability across a multi-supplier environment. The role is outcome-focused, ensuring services remain resilient, available, and aligned to business requirements while driving proactive improvement, reducing … service disruption, and enhancing the end-user experience through effective supplier management and data-driven insights.Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites ...

aligning telemetry, monitoring, service health, dashboards, Service Level Objectives (SLOs), and resilience reporting with Operational Resilience outcomes. Working closely with technology, operations, service management, and business stakeholders, the successful candidate will ensure organisations have the visibility, insight, and governance required to proactively manage service performance, reliability, and resilience.This role … Architecture Monitoring Strategy & Design Telemetry, Metrics, Logs, and Distributed Tracing Service Health Monitoring Dashboard Design & Reporting Alerting & Event Correlation AIOps and Operational Analytics Performance & Availability Monitoring Operational Resilience Important Business Services (IBS) Service Mapping and Dependency Mapping Impact Tolerances Scenario Testing Resilience Risk Assessment Operational Resilience Frameworks Business Continuity ...

procedures and engage with users and stakeholders to understand their needs. You will need proven experience in the following: Application support and maintenance Configuration management and IT asset control Service availability, capacity and component management Change, incident and problem management ServiceNow Stakeholder engagement Continual service improvement … need to hold or be eligible to obtain SC clearance. Interested? Please apply below. Application Operations Engineer, Application Support Engineer, ServiceNow, Configuration Management, Incident Management, Problem Management, Change Management, Exeter, Devon, Hybrid, Contract ...

support the transformation of Thames Water's telecoms landscape. What you'll be doing as a Digital Telecommunications Manager Lead the delivery and operational management of Thames Water's digital telecommunications services across cloud and on-premises platforms. Manage supplier relationships and telecom service contracts, ensuring delivery against agreed … Ensure telecom services are reliable, resilient, secure, and optimised to support business and operational requirements. Support service introduction and transition activities through effective change management and governance processes. Drive continual service improvement across telecom services, improving service quality, customer experience, and operational performance. Develop and maintain strong relationships with ...

Location: Cirencester Office Workplace Type: Hybrid Employment Type: Permanent Seniority: Director The role The Director Technology Operational Resilience role at St. James's Place Management Services presents an outstanding opportunity to lead a forward-looking technology resilience strategy. This position secures flawless operational continuity and world-class security. … competitiveness in a rigorously regulated setting. Key Responsibilities of the Job 2. Cyber Security Leadership 3. Infrastructure & Cloud Platforms 4. Technology Operations & Service Management 5. Technology Risk and Oversight 6. Regulatory Compliance & SMF24 Responsibilities 7. Vendor & Third-Party Management 8. Leadership, Culture & People Management Technology Operational Stability ...

Capgemini is seeking an Availability Analyst to own the multi-supplier Availability Management process, ensuring services meet agreed availability and resilience targets. You will monitor performance, analyse trends, and drive proactive improvements while coordinating with Incident, Problem, Capacity and Service Continuity teams. You will work … hybrid environment across office, client sites and home, with a focus on governance, risk management and data-informed decision making to enhance #J-18808-Ljbffr ...

duties of the job Play a specialist technical role in the provision of effective, efficient and fully integrated IT operational services that maximise their availability and integrity for end-users and optimise the value gained by the Trust from its investment in IT. This will be achieved by: Conduct … Daily technical task checks, log and escalate tickets within IT Technical Services Team as appropriate. Act as incident management and service request triage point of contact for the Technical Services team, check tickets escalated to IT Technical Services for required detail and assign to the appropriate resource as directed. ...

modifications to existing IT systems, or with partners, vendors or colleagues on more complex systems. Specifies user/system technical requirements, including the overall management of the system implementation and transition. Executes test plans, to verify correct operation of completed system implementations. Enables the software builds ready for loading … responsibilities Job purpose Play a lead specialist technical role in the provision of effective, efficient and fully integrated IT operational services that maximise their availability and integrity for end-users and optimise the value gained by the Trust from its investment in IT. This will be achieved by: Delivering ...

improve system resilience, performance, supportability, and operational readiness. Execute application-level recovery testing and support enterprise resiliency programs. Participate in Incident, Problem, Change, Availability, and Capacity Management processes. Ensure operational procedures, support documentation, and knowledge articles remain current and effective. What we’ll need from you: Experience supporting … problem-solving capabilities with a structured approach to troubleshooting complex issues. Experience leading cross-functional teams during high-pressure production incidents. Strong stakeholder management and communication skills, including interaction with senior management and business partners. Ability to operate effectively in a fast-paced, global environment. Demonstrated ability ...

systems. Day-to-Day of the Role: Infrastructure Operations & Maintenance: Maintain and administer servers, storage systems, and core infrastructure to ensure stability, availability, and performance. Server & Virtualisation Management: Manage virtual environments, configure virtual machines, and maintain host clusters. Networking & Connectivity: Support and troubleshoot network issues, maintain network documentation … collaborate on network upgrades. Cloud Infrastructure Management: Administer cloud platforms, manage cloud-based servers, and implement cloud governance policies. Backup, Storage & Disaster Recovery: Maintain backup systems, test disaster recovery procedures, and manage storage solutions. Security & Compliance: Implement security measures, monitor vulnerabilities, and support compliance audits. Automation & Scripting: Use PowerShell ...

gender expression, disability, origin, religious belief and sexual orientation or any other criteria.**Change & Implementation Manager****Location:** Swindon (UK)**Department:** Operations**Reports to:** Platform Availability Manager**About the role**We're looking for a world class Change & Implementation Manager to lead and evolve our Change & Implementation capability across Edenred … observability with governance controls.* Ensure rollback readiness through automated playbooks and deployment strategies (e.g. canary, blue/green).**Operational Excellence & Reporting*** Transform change management from a manual process into an automated, data-driven capability.* Implement KPIs and dashboards to track throughput, risk, quality, and outcomes. ...

gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Change & Implementation Manager Location: Swindon (UK) Department: Operations Reports to: Platform Availability Manager About the role Were looking for a world class Change & Implementation Manager to lead and evolve our Change & Implementation capability across Edenred PayTech. … observability with governance controls. Ensure rollback readiness through automated playbooks and deployment strategies (e.g. canary, blue/green). Operational Excellence & Reporting Transform change management from a manual process into an automated, data-driven capability. Implement KPIs and dashboards to track throughput, risk, quality, and outcomes. ...

reliable, scalable and aligned with business needs. This is an excellent opportunity for a technically credible infrastructure leader who enjoys combining strategic planning, supplier management and operational excellence. Role Responsibilities: Key responsibilities include: Owning and governing the Group's infrastructure and connectivity services. Managing strategic supplier relationships and service … infrastructure services continue to support business growth and future projects. Identify opportunities for innovation and service improvement. Lead infrastructure modernisation and transformation initiatives. Network Management Ensure services are reliable, resilient and fit for business requirements. Own the cabling infrastructure both cross site and within each building. Oversee capacity, performance ...

escalation processes. Establish and maintain KPI, KRI and performance measurement frameworks. Define metric ownership, thresholds, targets and reporting methodologies. Develop executive dashboards, scorecards and management information packs. Produce weekly, monthly and quarterly reporting for senior stakeholders. Build and enhance reporting solutions using Power BI, ServiceNow and Excel. Analyse service … performance data across incident, problem, change, capacity and availability management. Identify trends, risks, control weaknesses and service improvement opportunities. Facilitate governance forums, service reviews and performance meetings. Manage governance calendars, reporting cycles and action tracking. Support audit, risk, compliance and regulatory reporting requirements. Monitor remediation activities and provide progress ...