Avaya Jobs in the Channel Islands

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2nd Line Avaya Support Engineer (United Kingdom)

Guernsey, UK
Hybrid / WFH Options
Hamilton Barnes
Looking to level up your Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and … What’s in it for you? ✅ Remote working – with just one monthly visit to HQ in Manchester ✅ Clear path to Tier 3 – training across Avaya + cloud platforms ✅ On-call rota (1 in 4–8) with £350 per shift + paid overtime ✅ Great team culture – supportive and well-established engineering … group You’ll need: Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) VOIP understanding Previous experience in a 2nd line/tiered support environment Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: Experience with CXone, NICE, or cloud contact centre tech SIP, VOIP More ❯
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