7 of 7 Avaya Jobs in England

Cloud storage Awareness of software licensing regulations and compliance requirements Basic understanding of networking and physical IT infrastructure Desirable (Exposure/Knowledge of) Avaya or other enterprise telephony systems Cloud-based phone systems SQL and relational databases PowerShell scripting knowledge DHCP and broader Active Directory administration Azure/Defender/ ...

support tools Printer setup and troubleshooting Basic network troubleshooting (e.g. switches, Wi-Fi, Meraki) Nice to haves: Microsoft Dynamics support experience Telephony systems (Mitel, Avaya or similar) ITIL knowledge or certification You should have at least 2 years' experience working in an IT Service Desk or IT Support environment ...

support tools Printer setup and troubleshooting Basic network troubleshooting (e.g. switches, Wi-Fi, Meraki) Nice to haves: Microsoft Dynamics support experience Telephony systems (Mitel, Avaya or similar) ITIL knowledge or certification You should have at least 2 years' experience working in an IT Service Desk or IT Support environment ...

Bring Deep knowledge of Conversational AI, Generative AI, and automation frameworks . Understanding of CX and contact centre ecosystems (CCaaS platforms like Genesys, NICE, Avaya, Five9, or Amazon Connect). Experience designing or supporting enterprise-scale AI deployments . Commercial acumen, including ROI modelling and TCO analysis. Strong communication ...

Centres Applicants must hold a OEM based technical qualification along with a minimum of 4 years working in an IT environment and knowledge of Avaya Communication Manager and associated services (AES, Breeze, AMS, SM, SBC) You will be the escalation point for the junior team members, assisting the team with ...

Participate in and contribute to a positive, collaborative helpdesk culture Ideal Candidate: Experience providing first line IT or telecoms support—ideally including exposure to Avaya, Mitel, 8x8, or similar systems Demonstrates a passion for technology and delivering excellent customer service Strong problem-solving skills, curiosity, and willingness to learn Comfortable ...

continuing professional development Knowledge of Switchboard directories/telephony systems Experience of delivering a switchboard function preferably in the public sector Desirable Knowledge of Avaya telephony Knowledge of pager solutions and the management of pager devices Qualifications Essential Educated to Vocational Level 2 education or equivalent level or equivalent experience ...