6 of 6 Avaya Jobs in England

network and security management. Desirable Degree in Computer Science, Information Technology, Telecommunications, or a related field, or equivalent experience Prince II Foundation Vendor-specific certifications for telecommunications systems (e.g., Avaya, Mitel, or similar) Knowledge, Training and Experience Essential Extensive knowledge of network infrastructure design, implementation, and management, including Local Area Networks (LAN), Wide Area Networks (WAN), Wireless Networks, and associated More ❯

Active Directory, including user provisioning, group policies, account decommissioning, and organisational structure management. Configure and manage VLANs, switches, routers, firewalls, and wireless networks. Administer and support telephony systems, including Avaya onsite PBX, VoIP services, and phone recording/information requests. Provide support for audio-visual equipment, conferencing systems, and meeting room technology. Assist with IT and audio-visual setup at More ❯

and troubleshooting Experience with SharePoint and Cloud storage Awareness of software licensing regulations and compliance requirements Basic understanding of networking and physical IT infrastructure Desirable (Exposure/Knowledge of) Avaya or other enterprise telephony systems Cloud-based phone systems SQL and relational databases PowerShell scripting knowledge DHCP and broader Active Directory administration Azure/Defender/Other 365 products Web More ❯

and non-repetitive) 10+ years of experience in enterprise customer service software deployment and configuration. Expert proficiency in Sprinklr Modern Care (or similar CCaaS platforms such as Genesys, NICE, Avaya). Strong scripting and development skills (HTML, JavaScript, SQL, CSS). Proven experience integrating Sprinklr with CRM, ticketing, and marketing cloud systems. Deep understanding of social media platforms (Facebook, Twitter More ❯

standards. Telephony and Infrastructure: . Manage configurations and troubleshooting for SIP trunks, PSTN access, SBCs, and PBX systems. . Implement contact centre components within NICE CXone, Genesys Cloud or Avaya platforms. . Design and support emergency routing and system failover scenarios. Application Integration: . Deliver CRM and third-party app integrations using REST or SOAP APIs. . Coordinate data flows … Skills & Experience: . 5yrs+ hands-on in telecoms or VoIP engineering roles, with at least 2 years in contact centre environments. . Strong experience with NICE CXone, Genesys or Avaya contact centre platforms. . Deep understanding of SIP, PSTN, SBCs, and IP telephony fundamentals. . Integration experience with CRMs and enterprise systems using web services/APIs. . Strong communication More ❯

operational support background. The successful candidate must have strong experience in Microsoft Teams Voice administration and end-to-end UC migrations , particularly transitioning services from legacy voice platforms (PSTN, Avaya, etc.) to MS Teams . This is an on-site role across East London, Luton, and Bedfordshire , with frequent travel between sites -- own transport is essential . The candidate must … resource accounts. Configure and manage Teams-certified handsets (Yealink or equivalent). Apply best practice for numbering, naming conventions, and governance. Telephony Migrations & Support Migrate services from legacy systems (Avaya, BT, MSD, PSTN, etc). Coordinate number PORTs with telco suppliers and ensure smooth cutovers. Test inbound/outbound routing, call flows, and contingency arrangements. Provide second and third-line … within NHS Digital or other large-scale public/health organisations. Experience working with third-party telecommunications providers, including number PORTs. Experience working with multiple UC/Voice platforms (Avaya, Cisco VOSS/CUCM, BT, Centrex, PSTN, hosted VoIP). Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as More ❯