Senior Technical Lead - Conversational Chatbot
Newcastle upon Tyne, Northumberland, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With … the team of engineers. Excellent communication skills with ability to explain complex technical concepts to a non-technical audience. Strong working knowledge of Azure Language Understanding (ALU) and Conversational Language Understanding (CLU) for building domain-specific, multi-turn dialog systems. Proficient in Copilot Studio (formerly Power Virtual Agents … to build low-code copilots that use Dataverse, Power Automate, and Azure Cognitive Services (e.g., LUIS, QnA Maker, Translator, Speech-to-Text). Extensive experience in Advanced Conversational AI & Copilot Integration Deep technical expertise in designing, developing, and deploying enterprise-grade conversational bots using More ❯
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