focus of the role is modernising change governance by embedding risk, quality, and assurance directly into CI/CD pipelines, aligning with ITIL4, DevOps, and continuous delivery practices.**What you'll be doing:****Leadership & Strategy*** Lead and develop the Change & Implementation team, building a culture of accountability, quality … including eligibility criteria, monitoring, and risk thresholds.* Ensure full traceability from code commit through deployment and post-implementation validation.* Partner with Engineering and DevOps to align approval logic, automated testing, and observability with governance controls.* Ensure rollback readiness through automated playbooks and deployment strategies (e.g. canary, blue/ ...