Software Support Manager
- Hiring Organisation
- IJYI - Tailored Technology Solutions
- Location
- Ipswich, England, United Kingdom
portfolio of bespoke software solutions and cloud-hosted platforms, including applications built using technologies such as .NET, Angular and React, hosted across Microsoft Azure and AWS environments. The successful candidate will be expected to develop a broad understanding of client solutions and act as a trusted technical and operational … leadership or management role. Proven experience managing SLAs, ticket queues and escalation processes. Working knowledge of the Microsoft product suite, with a focus on Azure cloud environments. Experience with ticketing/service desk platforms (e.g. Halo, Monday.com). Experience supporting DevOps pipelines, cloud infrastructure or deployment processes. Experience working ...