Technical Support Manager
- Hiring Organisation
- Martin Veasey Talent Solutions
- Location
- Northampton, Northamptonshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £40000 - £50000/annum Bonus + Excellent Benefits
support function. Alongside team leadership, you will remain hands-on technically, acting as the senior escalation point for more complex issues across Microsoft Azure, Microsoft 365, Entra ID, Intune, Exchange Online, VPN connectivity, endpoint management and business-critical SaaS platforms. You will have the opportunity to introduce structure, improve … Lead, coach and develop a team of Helpdesk Engineers * Act as the senior technical escalation point for complex support issues * Support and administer Microsoft Azure, Microsoft 365, Entra ID and Intune environments * Manage user onboarding, offboarding and access controls * Improve support processes, documentation and service standards * Introduce and monitor ...