Customer Success Manager - SaaS JBLE1 NI
- Hiring Organisation
- VANRATH
- Location
- Belfast, UK
Proven experience in Customer Success, Account Management or a similar client-facing role within SaaS, software or technology Experience managing a portfolio of B2B customers Strong relationship-building and stakeholder management skills Confidence engaging with users through to senior and executive-level stakeholders A commercial mindset with experience identifying … structured account reviews A proactive and organised approach to managing multiple accounts and priorities What You'll Do Manage a portfolio of B2B customers, acting as the primary point of contact and trusted advisor Build strong relationships across multiple levels of each customer organisation Lead customer onboarding, ensuring ...