10 of 10 BMC Jobs in the South East

best practices. Experience and Skills Required Extensive experience with ITSM/ITIL/Service Desk tooling, ideally including one or more of:ServiceNow, BMC Remedy/Helix, CA Service Desk Manager, Cherwell, Freshworks, ManageEngine. Strong understanding of ITSM/ITOM/ITIL/eTOM processes, ideally supported by relevant ...

performance. Comfortable working across remote, cross-functional teams. If you also have the following, we’re especially interested in talking to you: Experience with BMC Remedy, Site Tracker, or similar tools. ITIL awareness or certification. If you put customers at the core, build trust through action, and want ...

What do I need? Experience designing, installing and supporting IT service desk workflows and systems ideally with technologies like - Service Now, Freshworks, ManageEngine, BMC Helix, Cherwell or similar Core knowledge on infrastructure tools like - Windows Server, Active Directory, Group Policy, SQL, SQL Server or PKI and Certificate Management Scripting ...

talking to you: Experience working with remote, cross-functional teams. Safety, quality, or compliance knowledge of mobile or fixed network technologies. Experience with BMC Remedy. If you’re motivated by purpose, thrive in complex environments, and want to drive real, lasting change across operations, this role offers both impact ...

Type: 12 Month Fixed Term Job Summary: Role Overview: The Program Manager will lead a Prime complex, multi-vendor programs in the ITSM BMC Remedy to Helix Migrations click apply for full job details ...

ITSM/ITIL/Service Desk Tooling technologies which should ideally include technologies from one or more of the following: CA Service Desk Manager BMC Remedy BMC Helix ServiceNow Extensive experience of working within the bounds of ITSM/ITOM/ITIL/eTOM processes, ideally, with accompanying ...

within the telecom domain across different SDLC phases including design, development, and solution delivery • 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery • Strong prior experience as a BMC Helix Technical … telecom service providers • Expertise in CMDB architecture, service modeling, data governance, reconciliation, normalization, and integration with OSS/BSS systems • Hands-on experience with BMC Helix ITOM, including Event Management, Discovery, Integration Service, and automation workflows • Extensive experience designing and developing solutions using Helix Innovation Studio, codeless applications, custom ...

Type: 12 Month Fixed Term Job Summary: Role Overview: The Program Manager will lead a Prime complex, multi-vendor programs in the ITSM BMC Remedy to Helix Migrations. This role combines strong technical expertise with excellent E2E program management skills to ensure successful delivery of large-scale IT transformation … internal stakeholders, Owning and executing Program governance forums. Ownership of budget. Key Responsibilities: Program Leadership & Delivery: Drive end-to-end delivery of strategic programs BMC Helix and Remedy ITSM systems within Telecom domain. Define program scope, technical architecture alignment, timelines, and success metrics. Technical Oversight: Collaborate with solution architects ...

Role Overview: The Program Manager will lead a Prime complex, multi-vendor programs in the ITSM BMC Remedy to Helix Migrations. This role combines strong technical expertise with excellent E2E program management skills to ensure successful delivery of large-scale IT transformation initiatives for global telecom clients. Requirement … internal stakeholders, Owning and executing Program governance forums. Ownership of budget. Key Responsibilities: Program Leadership & Delivery: Drive end-to-end delivery of strategic programs BMC Helix and Remedy ITSM systems within Telecom domain. Define program scope, technical architecture alignment, timelines, and success metrics. Technical Oversight: Collaborate with solution architects ...

hardware, operating systems (Windows, macOS, Linux), and network infrastructure. Provide technical support to end-users via help desk platforms such as ServiceNow, Jira, or BMC Remedy. Troubleshoot software issues including Microsoft Windows Server, Active Directory, DNS, VPNs, firewalls, TCP/IP protocols, and LAN/WAN connectivity. Assist with … Directory, SCCM, and related enterprise tools. Familiarity with hardware components and troubleshooting physical device issues. Experience using ticketing systems such as ServiceNow, Jira, or BMC Remedy for incident management. Excellent communication skills with the ability to explain technical concepts clearly to non-technical users. Ability to perform detailed analysis ...