9 of 9 BMC Jobs in the South East

close and handover Position solutions as strategic partnerships that enhance service delivery and efficiency Industry Expertise & Collaboration Maintain knowledge of ITSM platforms (e.g., ServiceNow, BMC, Freshservice, Jira Service Management) Share customer insights to support go-to-market and product strategies Collaborate with Marketing, Product, and Partner teams Maintain accurate ...

ITOM best practices Contribute to continuous improvement and delivery excellence Key Skills & Experience Strong experience with ITSM/Service Desk tools, such as: ServiceNow, BMC Remedy/Helix CA Service Desk Manager Cherwell, Freshworks, or ManageEngine Proven background in ITSM/ITIL frameworks (ITIL v4 certification desirable) Experience delivering ...

manage and improve supplier performance Nice to have Working with remote/cross‐functional teams Mobile/fixed network safety or compliance knowledge BMC Remedy experience JV environment experience ...

solutions across cloud, hybrid and on premises environments. Senior ITSM Engineer Skills and Experience Extensive experience with ITSM and Service Desk platforms including ServiceNow, BMC Remedy, BMC Helix, CA Service Desk Manager, Cherwell, Freshworks or ManageEngine. Strong knowledge of ITSM, ITOM, ITIL or eTOM frameworks, ideally with ITIL ...

solutions across cloud, hybrid and on premises environments. Senior ITSM Engineer Skills and Experience Extensive experience with ITSM and Service Desk platforms including ServiceNow, BMC Remedy, BMC Helix, CA Service Desk Manager, Cherwell, Freshworks or ManageEngine. Strong knowledge of ITSM, ITOM, ITIL or eTOM frameworks, ideally with ITIL ...

ITSM solutions across cloud, hybrid and on premises environments.Senior ITSM Engineer Skills and Experience Extensive experience with ITSM and Service Desk platforms including ServiceNow, BMC Remedy, BMC Helix, CA Service Desk Manager, Cherwell, Freshworks or ManageEngine. Strong knowledge of ITSM, ITOM, ITIL or eTOM frameworks, ideally with ITIL ...

within the telecom domain across different SDLC phases including design, development, and solution delivery • 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery • Strong prior experience as a BMC Helix Technical … telecom service providers • Expertise in CMDB architecture, service modeling, data governance, reconciliation, normalization, and integration with OSS/BSS systems • Hands-on experience with BMC Helix ITOM, including Event Management, Discovery, Integration Service, and automation workflows • Extensive experience designing and developing solutions using Helix Innovation Studio, codeless applications, custom ...

automation support Strong troubleshooting and problem-solving skills Excellent communication and stakeholder management abilities Desirable Skills Experience with I-Dash for CA7 administration BMC AMI Ops Automation BMC Control-M Output Management Splunk dashboard and alert development SAS knowledge Windows Server administration REST API integration Familiarity with ServiceNow ...

reports for data changes/anomalies etc. Ensure the performance of processes can be monitored and measured. Responsible for day-to-day maintenance of BMC Discovery. Tasks include design, build, deployment & configuration of new discovery infrastructure as well as managing Discovery support & data feed issues, including TPL errors … supporting the audit process. Essential skills, knowledge, or experience (Inc. professional or technical qualifications) Experience of maintaining and managing Enterprise level Configuration Management and BMC Discovery tools and processes. Excellent understanding of the Discovery Tool, best practices and how to fully exploit the benefits that the tool can deliver. ...