experience with SRE practices, CICD pipelines, and observability platforms. Demonstrated ability to lead automation initiatives and manage real-time data platforms. Preferred Qualifications: Experience with tools such as ServiceNow, BMC, Jira Service Management, or equivalent. Familiarity with modern cloud environments (AWS, Azure, GCP) and infrastructure-as-code tools. Certifications in ITIL, SACM, SRE, or relevant cloud/DevOps practices. More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
Managing Professional or ITIL Expert certification. Experience working in secure or regulated environments (e.g. public sector, finance, defence, healthcare). Experience with service toolsets such as ServiceNow, Manage Engine, BMC Remedy, or equivalent. Clearance Requirements: Clearance to Start- DV Clearance for Role- DV Are you ready to make an impact? Begin your journey of a flourishing and meaningful career More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
managerial role. Deep understanding of ITIL v4 principles and service lifecycle management . Skilled in Change , Release , and Service Transition management. Experience with ITSM tools such as ServiceNow or BMC Remedy . Strong communication and stakeholder management abilities. Certified in ITIL Foundation v4 (advanced certifications preferred). Additional qualifications in project management or service governance frameworks desirable. Why Join More ❯
expertise in ITIL processes – particularly Service Design, Transition, Portfolio, Change, and Release Management. • Strong understanding of risk management, compliance, and governance frameworks. • Skilled in ITSM platforms such as ServiceNow, BMC Remedy, or equivalent. • ITIL v4 Foundation (required); advanced ITIL certifications highly desirable. • Excellent stakeholder communication and vendor management skills. IT Service Lifecycle Manager Birmingham – Permanent – Competitive Salary – Hybrid Apply More ❯
industry regulations, compliance standards, and internal governance frameworks, ensuring services are designed and managed in accordance with legal, security, and compliance requirements. - Proficiency with ITSM tools such as ServiceNow, BMC Remedy, or similar platforms to manage service lifecycle processes. - Strong ability to communicate and set expectations with stakeholders and third parties. IT Service Lifecycle Manager/IT Service Manager More ❯
you want to learn life-long skills that will equip you for jobs of the future, the Business Operations and Technology Academy with EY delivered by Belfast Metropolitan College (BMC) is for you. These academies are a great way to get industry-leading training before entering the workplace or changing career. Training The Academy is a six-week intensive More ❯
to succeed A good understanding of Operational Support Systems and Business Support Systems, especially in Mobile Strong understanding of ITIL processes and specifically Change and Release Management Expertise in BMC Remedy or similar ticketing software Experience with integrating data from external sources into internal platforms, including ETL pipelines and API-based data exchange Ability to design scalable, secure, and More ❯
to succeed A good understanding of Operational Support Systems and Business Support Systems, especially in Mobile Strong understanding of ITIL processes and specifically Change and Release Management Expertise in BMC Remedy or similar ticketing software Experience with integrating data from external sources into internal platforms, including ETL pipelines and API-based data exchange Ability to design scalable, secure, and More ❯
to succeed A good understanding of Operational Support Systems and Business Support Systems, especially in Mobile Strong understanding of ITIL processes and specifically Change and Release Management Expertise in BMC Remedy or similar ticketing software Experience with integrating data from external sources into internal platforms, including ETL pipelines and API-based data exchange Ability to design scalable, secure, and More ❯
end-to-end OSS design experience , ideally within mobile networks. Strong understanding of OSS/BSS systems and ITIL , especially Change and Release Management . Hands-on experience with BMC Remedy or similar ticketing tools. Expertise in ETL pipelines and API-based data integration . Familiarity with RAN technologies (2G/4G/5G/NB-IoT), SQL , and More ❯
end-to-end OSS design experience , ideally within mobile networks. Strong understanding of OSS/BSS systems and ITIL , especially Change and Release Management . Hands-on experience with BMC Remedy or similar ticketing tools. Expertise in ETL pipelines and API-based data integration . Familiarity with RAN technologies (2G/4G/5G/NB-IoT), SQL , and More ❯
end-to-end OSS design experience , ideally within mobile networks. Strong understanding of OSS/BSS systems and ITIL , especially Change and Release Management . Hands-on experience with BMC Remedy or similar ticketing tools. Expertise in ETL pipelines and API-based data integration . Familiarity with RAN technologies (2G/4G/5G/NB-IoT), SQL , and More ❯
Job Title: BMC Helix Migration Consultant (Remedy to Helix) Job Type: Contract/Freelance Location: Remote in Europe An international digital transformation consultancy is seeking a motivated and passionate BMC Helix Migration Consultant to join its growing team. The role involves planning, executing, and supporting the migration of BMC Remedy ITSM applications and data to BMC … cloud transitions, and foundational data management using tools such as Helix Data Manager (HDM). Key Responsibilities Migration Execution: Deliver end-to-end migration of Remedy ITSM applications to BMC Helix (on-premises to cloud or on-premises). Leverage Helix Data Manager (HDM) for structured data migration and transformation. Perform 3-way reconciliation of workflows, CMDB, and foundation … Provide support for Helix ITSM version 21.03 or higher. Load and manage foundation data. Identify and configure custom plugins and EMA settings. Required Skills & Experience Hands-on experience with BMC Helix ITSM and/or Remedy environments. Must have expperience with a Helix to Remedy migration Strong knowledge of AR System workflows and data structures. Proficiency in Kubernetes, Helm More ❯
consultancy to source a talented Remedy Consultant . This is an excellent opportunity to join a dynamic technology team where you will design, develop, and maintain applications within the BMC Remedy ITSM suite . The successful candidate will collaborate closely with cross-functional teams, configuring and customising ITSM modules such as Incident, Problem, Change, and Asset Management. You will … also play a key role in troubleshooting, optimising performance, and integrating Remedy with other enterprise applications. Key Responsibilities: Design, develop, and customise BMC Remedy applications (workflows, forms, active links, filters) Configure and maintain ITSM modules including Incident, Problem, Change, and Asset Management Troubleshoot and resolve Remedy environment issues Optimise application performance and ensure scalability Create and maintain technical documentation … wider technology teams to integrate Remedy with enterprise systems Deliver ongoing support, enhancements, and upgrades to Remedy platforms Key Skills/Experience Required: Strong background in developing and customising BMC Remedy ITSM applications Familiarity with ITIL framework and best practice Experience with workflows, integrations, and programming (e.g. JavaScript) Knowledge of cloud-based Remedy deployments BMC Remedy ITSM Certification More ❯
consultancy to source a talented Remedy Consultant . This is an excellent opportunity to join a dynamic technology team where you will design, develop, and maintain applications within the BMC Remedy ITSM suite . The successful candidate will collaborate closely with cross-functional teams, configuring and customising ITSM modules such as Incident, Problem, Change, and Asset Management. You will … also play a key role in troubleshooting, optimising performance, and integrating Remedy with other enterprise applications. Key Responsibilities: Design, develop, and customise BMC Remedy applications (workflows, forms, active links, filters) Configure and maintain ITSM modules including Incident, Problem, Change, and Asset Management Troubleshoot and resolve Remedy environment issues Optimise application performance and ensure scalability Create and maintain technical documentation … wider technology teams to integrate Remedy with enterprise systems Deliver ongoing support, enhancements, and upgrades to Remedy platforms Key Skills/Experience Required: Strong background in developing and customising BMC Remedy ITSM applications Familiarity with ITIL framework and best practice Experience with workflows, integrations, and programming (e.g. JavaScript) Knowledge of cloud-based Remedy deployments BMC Remedy ITSM Certification More ❯
consultancy to source a talented Remedy Consultant . This is an excellent opportunity to join a dynamic technology team where you will design, develop, and maintain applications within the BMC Remedy ITSM suite . The successful candidate will collaborate closely with cross-functional teams, configuring and customising ITSM modules such as Incident, Problem, Change, and Asset Management. You will … also play a key role in troubleshooting, optimising performance, and integrating Remedy with other enterprise applications. Key Responsibilities: Design, develop, and customise BMC Remedy applications (workflows, forms, active links, filters) Configure and maintain ITSM modules including Incident, Problem, Change, and Asset Management Troubleshoot and resolve Remedy environment issues Optimise application performance and ensure scalability Create and maintain technical documentation … wider technology teams to integrate Remedy with enterprise systems Deliver ongoing support, enhancements, and upgrades to Remedy platforms Key Skills/Experience Required: Strong background in developing and customising BMC Remedy ITSM applications Familiarity with ITIL framework and best practice Experience with workflows, integrations, and programming (e.g. JavaScript) Knowledge of cloud-based Remedy deployments BMC Remedy ITSM Certification More ❯
consultancy to source a talented Remedy Consultant . This is an excellent opportunity to join a dynamic technology team where you will design, develop, and maintain applications within the BMC Remedy ITSM suite . The successful candidate will collaborate closely with cross-functional teams, configuring and customising ITSM modules such as Incident, Problem, Change, and Asset Management. You will … also play a key role in troubleshooting, optimising performance, and integrating Remedy with other enterprise applications. Key Responsibilities: Design, develop, and customise BMC Remedy applications (workflows, forms, active links, filters) Configure and maintain ITSM modules including Incident, Problem, Change, and Asset Management Troubleshoot and resolve Remedy environment issues Optimise application performance and ensure scalability Create and maintain technical documentation … wider technology teams to integrate Remedy with enterprise systems Deliver ongoing support, enhancements, and upgrades to Remedy platforms Key Skills/Experience Required: Strong background in developing and customising BMC Remedy ITSM applications Familiarity with ITIL framework and best practice Experience with workflows, integrations, and programming (e.g. JavaScript) Knowledge of cloud-based Remedy deployments BMC Remedy ITSM Certification More ❯
consultancy to source a talented Remedy Consultant . This is an excellent opportunity to join a dynamic technology team where you will design, develop, and maintain applications within the BMC Remedy ITSM suite . The successful candidate will collaborate closely with cross-functional teams, configuring and customising ITSM modules such as Incident, Problem, Change, and Asset Management. You will … also play a key role in troubleshooting, optimising performance, and integrating Remedy with other enterprise applications. Key Responsibilities: Design, develop, and customise BMC Remedy applications (workflows, forms, active links, filters) Configure and maintain ITSM modules including Incident, Problem, Change, and Asset Management Troubleshoot and resolve Remedy environment issues Optimise application performance and ensure scalability Create and maintain technical documentation … wider technology teams to integrate Remedy with enterprise systems Deliver ongoing support, enhancements, and upgrades to Remedy platforms Key Skills/Experience Required: Strong background in developing and customising BMC Remedy ITSM applications Familiarity with ITIL framework and best practice Experience with workflows, integrations, and programming (e.g. JavaScript) Knowledge of cloud-based Remedy deployments BMC Remedy ITSM Certification More ❯
Bristol, Filton, Gloucestershire, United Kingdom Hybrid / WFH Options
83zero Ltd
As a Remedy Consultant, you'll play a key role in the design, development, and maintenance of applications within the BMC Remedy ITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. Job Title: Remedy Developer Location: Hybrid - Predominantly Remote - Client base in Bristol … environment - this role is for you. About the Role As a Remedy Consultant, you'll play a key role in the design, development, and maintenance of applications within the BMC Remedy ITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. This is a … hybrid role , blending office-based, client-site, and remote working (note: 100% remote work is not possible). What You'll Be Doing: Designing, developing, and customising BMC Remedy applications including workflows, forms, active links, and filters. Configuring and supporting ITSM modules such as Incident, Problem, Change, and Asset Management. Troubleshooting and resolving system issues, and optimising performance and More ❯
Employment Type: Permanent
Salary: £45000 - £46000/annum benefits, perks, and healthcare
Filton, Gloucestershire, United Kingdom Hybrid / WFH Options
83zero Ltd
As a Remedy Consultant, you'll play a key role in the design, development, and maintenance of applications within the BMC Remedy ITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. Job Title: Remedy Developer Location: Hybrid - Predominantly Remote - Client base in Bristol … environment - this role is for you. About the Role As a Remedy Consultant, you'll play a key role in the design, development, and maintenance of applications within the BMC Remedy ITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. This is a … hybrid role , blending office-based, client-site, and remote working (note: 100% remote work is not possible). What You'll Be Doing: Designing, developing, and customising BMC Remedy applications including workflows, forms, active links, and filters. Configuring and supporting ITSM modules such as Incident, Problem, Change, and Asset Management. Troubleshooting and resolving system issues, and optimising performance and More ❯
Filton, Bristol, Avon, England, United Kingdom Hybrid / WFH Options
83zero Ltd
As a Remedy Consultant, you'll play a key role in the design, development, and maintenance of applications within the BMC Remedy ITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. Job Title: Remedy Developer Location: Hybrid - Predominantly Remote - Client base in Bristol … environment - this role is for you. About the Role As a Remedy Consultant, you'll play a key role in the design, development, and maintenance of applications within the BMC Remedy ITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. This is a … hybrid role , blending office-based, client-site, and remote working (note: 100% remote work is not possible). What You'll Be Doing: Designing, developing, and customising BMC Remedy applications including workflows, forms, active links, and filters. Configuring and supporting ITSM modules such as Incident, Problem, Change, and Asset Management. Troubleshooting and resolving system issues, and optimising performance and More ❯
Killay, Swansea, United Kingdom Hybrid / WFH Options
83zero Ltd
environment - this role is for you. About the Role As a Remedy Consultant, you'll play a key role in the design, development, and maintenance of applications within the BMC Remedy ITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. This is a … hybrid role , blending office-based, client-site, and remote working (note: 100% remote work is not possible). What You'll Be Doing Designing, developing, and customising BMC Remedy applications including workflows, forms, active links, and filters. Configuring and supporting ITSM modules such as Incident, Problem, Change, and Asset Management. Troubleshooting and resolving system issues, and optimising performance and … documentation and user guides. Collaborating across teams to integrate Remedy with other enterprise systems. Supporting upgrades, enhancements, and ongoing development of the Remedy platform. What We're Looking For BMC Remedy ITSM certification and proven experience in Remedy application development. Strong knowledge of ITIL processes and best practices. Hands-on experience in cloud-based Remedy deployments. Strong scripting and More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
83zero Limited
environment - this role is for you. About the Role As a Remedy Consultant, you'll play a key role in the design, development, and maintenance of applications within the BMC Remedy ITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. This is a … hybrid role , blending office-based, client-site, and remote working (note: 100% remote work is not possible). What You'll Be Doing: Designing, developing, and customising BMC Remedy applications including workflows, forms, active links, and filters. Configuring and supporting ITSM modules such as Incident, Problem, Change, and Asset Management. Troubleshooting and resolving system issues, and optimising performance and … documentation and user guides. Collaborating across teams to integrate Remedy with other enterprise systems. Supporting upgrades, enhancements, and ongoing development of the Remedy platform. What We're Looking For: BMC Remedy ITSM certification and proven experience in Remedy application development. Strong knowledge of ITIL processes and best practices. Hands-on experience in cloud-based Remedy deployments. Strong scripting and More ❯
Killay, Swansea, West Glamorgan, Wales, United Kingdom Hybrid / WFH Options
83zero Ltd
environment - this role is for you. About the Role As a Remedy Consultant, you'll play a key role in the design, development, and maintenance of applications within the BMC Remedy ITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. This is a … hybrid role , blending office-based, client-site, and remote working (note: 100% remote work is not possible). What You'll Be Doing Designing, developing, and customising BMC Remedy applications including workflows, forms, active links, and filters. Configuring and supporting ITSM modules such as Incident, Problem, Change, and Asset Management. Troubleshooting and resolving system issues, and optimising performance and … documentation and user guides. Collaborating across teams to integrate Remedy with other enterprise systems. Supporting upgrades, enhancements, and ongoing development of the Remedy platform. What We're Looking For BMC Remedy ITSM certification and proven experience in Remedy application development. Strong knowledge of ITIL processes and best practices. Hands-on experience in cloud-based Remedy deployments. Strong scripting and More ❯
JD Below: Implementing, configuring, and administering BMC TrueSight Operations Management (TSOM) and BMC Helix Operations Management (BHOM) , which includes the migration from TSOM to BHOM . Responsibilities include troubleshooting issues, integrating systems, automating tasks with Scripting, generating performance reports, and ensuring compliance with ITIL best practices. Candidates need extensive experience with these BMC tools, strong problem-solving … skills, and familiarity with ITIL processes and BMC Patrol agents. Key Responsibilities Implementation and Configuration: Install, configure, and customize BMC TSOM and BHOM applications and components. Administration and Maintenance: Manage and maintain TSOM and BHOM within complex, distributed environments. Troubleshooting: Diagnose and resolve issues with applications, integrations, and customizations in both TSOM and BHOM. Migration: Manage the migration … process from TSOM to BHOM, including data and policy migration and the migration of PATROL agents. Integration: Integrate BMC products with each other and with third-party applications like ServiceNow/Cadalys/REmedy to create incident tickets. Performance Monitoring: Monitor system performance, conduct health checks, and generate performance reports. Proactive Management: Configure alerting mechanisms for proactive incident management More ❯