18 of 18 Remedy ITSM Jobs in the UK

Senior ITSM Engineer Must have an Active DV Clearance 4 Day weeks are available Senior ITSM Engineer Opportunity An opportunity exists for an experienced Senior ITSM Engineer to join a specialist ITSM Tooling team delivering enterprise service management solutions within secure Defence environments. The Senior ITSM Engineer will support the development, implementation and optimisation of ITSM tooling across multiple programmes and customer environments. The Senior ITSM Engineer will work as part of an Agile delivery team producing build documentation, configuration standards and implementation plans for complex ITSM platforms. This role suits ...

Senior ITSM Architect Must have an Active DV Clearance 4 Day Weeks available An opportunity has arisen for a Senior ITSM Architect to support major digital transformation programmes within secure and regulated environments. This role focuses on designing robust ITSM tooling solutions that enable reliable service delivery … complex estates. You will work within an Agile team, reporting to a Solution Owner, and take ownership of architecture design across a range of ITSM platforms. About the Role - Senior ITSM Architect As a Senior ITSM Architect , you will design, configure, and customise ITSM tooling solutions ...

ITSM Engineer Onsite in Basingstoke Up to £60,000 per annum dependent on experience + benefits package Active DV clearance is required for this role We're looking for an ITSM Tooling Engineer to support major digital transformation programmes. Working within an Agile team and reporting … Senior ITSM Tooling Architect, you'll play a key role in designing, building, and configuring enterprise-scale ITSM solutions across complex environments. This is an opportunity to work on high-impact, large-scale systems that demand security, resilience, and innovation. Key Responsibilities Design, install, configure, and customise ITSM ...

patterns, inefficiencies, and automation opportunities. Exceptional communication and presentation skills covering both technical and business concepts Strong stakeholder management and communication skills Experience with ITSM platforms such as ServiceNow, Jira Service Management, or BMC Remedy. Familiarity with current digital workplace trends, e.g. cloud journeys, productivity solutions and tools, employee ...

. Strong planning, reporting and stakeholder communication capability . Ability to chair governance meetings and coordinate delivery teams . Knowledge of Remedy ITSM tooling . Strong relationship management across customers, internal teams and third party suppliers . To apply, please send your CV by pressing the apply ...

release, and problem management). Working knowledge of Windows Server administration. Exposure to PowerShell scripting is beneficial. Experience with tools such as BMC Remedy and enterprise storage systems is advantageous. Candidates will ideally show evidence of the above in their CV to be considered please click the " apply ...

reporting. Work closely with the onsite Service Delivery Manager to ensure strong service delivery. Key Skills and Experience Strong background in IT Service Management (ITSM) environments. Solid knowledge of Change Management and Release Management processes . Experience scheduling and coordinating releases across multiple applications and delivery teams . Experience … Experience monitoring release performance and feedback across teams and customers . Ability to chair operational and governance meetings . Knowledge of Remedy ITSM platform . Strong stakeholder engagement skills across customers, internal teams and third-party suppliers. Clearance Requirement Candidates must hold SC Clearance or be eligible ...

reporting. Work closely with the onsite Service Delivery Manager to ensure strong service delivery. Key Skills and Experience Strong background in IT Service Management (ITSM) environments. Solid knowledge of Change Management and Release Management processes . Experience scheduling and coordinating releases across multiple applications and delivery teams . Experience … Experience monitoring release performance and feedback across teams and customers . Ability to chair operational and governance meetings . Knowledge of Remedy ITSM platform . Strong stakeholder engagement skills across customers, internal teams and third-party suppliers. Clearance Requirement Candidates must hold SC Clearance or be eligible ...

best practice. Experience coordinating multi-application release schedules. Strong planning, reporting and risk management capability. Confident chairing meetings and driving governance. Knowledge of Remedy ITSM. Excellent stakeholder and supplier relationship skills. Please apply with a copy of your up to date CV. ...

delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolutioneither directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements (SLAs … handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) Understanding of smart meter functionality, connectivity challenges, firmware ...

Corsham +SC cleared role +Inside IR35 + 575 - 625 a day Skills: +SC clearance +ITSM +MOD We are seeking an experienced Service Management Lead (ITSM) to support a high-profile Ministry of Defence programme, delivering a new style of IT service model within a secure and complex environment. This … management, ensuring alignment with MoD standards, and embedding best practice across a multi-supplier ecosystem. Key Responsibilities Lead the design, implementation, and optimisation of ITSM processes (Incident, Problem, Change, Request, Service Level Management) Act as the primary interface between technical teams, suppliers, and MoD stakeholders Ensure service delivery aligns ...

first-line response for incidents, events, and alerts, resolving or escalating in line with SLAs Perform incident, problem, and change management using ITSM tools (ServiceNow, BMC Remedy, Opsview) Deliver end-to-end server patching, including change creation, deployment, and reboots Monitor backups and ensure data recovery … Work With Windows Server & Linux Azure & AWS VMware vSphere & Microsoft Hyper-V Automation & reporting tools (BigFix, Power BI) Veritas NetBackup Enterprise monitoring and ITSM platforms What you'll bring Experience or strong interest in IT infrastructure or cloud operations Strong troubleshooting and analytical skills Ability to work calmly under ...

delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements … handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support – Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) – Understanding of smart meter functionality, connectivity challenges, firmware ...

e.g. networking, server infrastructure, Azure, web services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment ...

respond to phishing threats Maintain log integration and SIEM data pipelines Support Active Directory , access management, and system security (Windows/Linux) Work within ITSM tools (Remedy, Jira) ensuring proper documentation and governance Requirements Hands-on SIEM experience (Elastic preferred) Experience with vulnerability management and endpoint security … tools Strong Active Directory and Windows/Linux security knowledge Familiar with ITSM processes and tools Strong analytical and incident response skills If you'd like to discuss this SOC Engineer role in more detail, please send your updated CV to (url removed) and I will get in touch. ...

pipeline issues Administer Active Directory including account life cycle and access control Support Windows and Linux security, including user management and system hardening Utilise ITSM tools for incident, problem, and change management Maintain accurate documentation, SOPs, and audit records What You Will Ideally Bring: Active DV Clearance ( essential ) Hands … knowledge of Active Directory and access management Working knowledge of Windows and Linux security Experience with log management, syslog, and SIEM integrations Experience using ITSM tools such as Jira, Remedy, or ServiceNow Strong analytical, troubleshooting, and documentation skills Contract Details: Duration: 12 months (with extension) Day Rate ...

robust security measures. Engineer Security Solutions: Design, implement, and support cutting-edge endpoint security solutions using Trellix, BeyondTrust, and CrowdStrike. Deploy Solutions: Utilize ITSM systems like Remedy and ServiceNow for effective enterprise security deployments. Documentation & Workflows: Produce high-quality technical documentation, workflows, and support materials to guide ...

Micro or Trellix Knowledge of email security gateways, ideally Clearswift Strong understanding of Active Directory administration Experience across Windows and Linux security Familiarity with ITSM tools such as Remedy or Jira Strong incident response and analytical skills TO BE CONSIDERED: Please either apply through this advert … client in line with this vacancy. KEY SKILLS SOC Engineer, SIEM, Elastic, Tanium, EDR, Trend Micro, Trellix, Clearswift, Active Directory, Windows, Linux, Incident Response, ITSM ...