20 of 20 BMC Jobs in the UK excluding London

secure or regulated environments (e.g. central government, finance, defence, healthcare). Experience with at least two service toolsets such as ServiceNow, Manage Engine, BMC Remedy, or equivalent. ...

line response for incidents, events, and alerts, resolving or escalating in line with SLAs Perform incident, problem, and change management using ITSM tools (ServiceNow, BMC Remedy, Opsview) Deliver end-to-end server patching, including change creation, deployment, and reboots Monitor backups and ensure data recovery and compliance standards ...

best practices. Experience and Skills Required Extensive experience with ITSM/ITIL/Service Desk tooling, ideally including one or more of:ServiceNow, BMC Remedy/Helix, CA Service Desk Manager, Cherwell, Freshworks, ManageEngine. Strong understanding of ITSM/ITOM/ITIL/eTOM processes, ideally supported by relevant ...

secure, resilient tooling implementations. Provide subject matter expertise across ITSM processes and tooling. Essential Skills Strong experience with ITSM/ITIL tooling (e.g., ServiceNow, BMC Remedy/Helix, CA SDM, Cherwell, Freshworks, ManageEngine ). In-depth knowledge of ITSM/ITIL/ITOM/eTOM frameworks (ITIL v4 preferred ...

What do I need? Experience designing, installing and supporting IT service desk workflows and systems ideally with technologies like - Service Now, Freshworks, ManageEngine, BMC Helix, Cherwell or similar Core knowledge on infrastructure tools like - Windows Server, Active Directory, Group Policy, SQL, SQL Server or PKI and Certificate Management Scripting ...

BMC Remedy Consultant £Up to £85,000 GBP Competitive Bonus Hybrid WORKING Location: Cardiff; Bath, Bristol, South West - United Kingdom Type: Permanent BMC Remedy Consultant (SC) Location: Hybrid (UK-based - office, client site, and home working) Security Clearance: Must be eligible for SC clearance Join an award-winning … forward-thinking, supportive environment. The Role - Remedy Consultant (SC) As a Remedy Consultant (SC) , you will design, develop, and maintain applications within the BMC Remedy ITSM suite. The Remedy Consultant (SC) will work closely with technology and automation teams to enhance and transform enterprise service management platforms, improving both ...

BMC Remedy Consultant £Up to £85,000 GBP Competitive Bonus Hybrid WORKING Location: Cardiff; Bath, Bristol, South West - United Kingdom Type: Permanent BMC Remedy Consultant (SC) Location: Hybrid (UK-based - office, client site, and home working) Security Clearance: Must be eligible for SC clearance Join an award-winning … forward-thinking, supportive environment. The Role - Remedy Consultant (SC) As a Remedy Consultant (SC) , you will design, develop, and maintain applications within the BMC Remedy ITSM suite. The Remedy Consultant (SC) will work closely with technology and automation teams to enhance and transform enterprise service management platforms, improving both ...

involves shaping scalable tooling architectures that support long term operational needs. Key Skills - Senior ITSM Architect Extensive experience with ITSM tools such as ServiceNow, BMC Remedy, BMC Helix, CA Service Desk, Cherwell, Freshworks, or ManageEngine . Strong working knowledge of ITSM, ITIL, ITOM, and eTOM processes. Experience designing ...

ITSM/ITIL/Service Desk Tooling technologies which should ideally include technologies from one or more of the following: CA Service Desk Manager BMC Remedy BMC Helix ServiceNow Extensive experience of working within the bounds of ITSM/ITOM/ITIL/eTOM processes, ideally, with accompanying ...

reasonable access to London and you’ll be joining a profitable, expanding software company with significant long-term potential. Keyword cloud: Servicenow Freshworks Ivanti BMC Servicenow Solarwinds ITSM Jira Atlassian Lansweeper BMC Helix BMC Remedy Freshservice Cherwell Ivanti HEAT Alemba vFire Axios IFS Dynatrace Splunk SolarWinds Datadog ...

BMC Recruitment Group are currently recruiting for a Business Development Executive for their client in Boldon, NE35. This role is fully site-based, so if you prefer to be on the road this is not for you! This company will be relocating to Newton Aycliffe, DL5 in the next ...

BMC Helix Technical Delivery Authority Location: Reading, UK Work Mode: Hybrid – 2 to 3 days onsite Our client, a leading IT services, consulting, and business solutions company , is looking for an experienced BMC Helix Technical Delivery Authority to lead the end-to-end delivery of complex BMC … architecture, technical leadership, and project governance , ensuring high-quality outcomes aligned with business objectives and ITIL best practices. Key Responsibilities Define, validate, and govern BMC Helix architecture across ITSM Suite, Digital Workplace, CMDB, and Smart IT. Design scalable, secure, and maintainable solutions using BMC Helix Innovation Studio ...

hardware, operating systems (Windows, macOS, Linux), and network infrastructure. Provide technical support to end-users via help desk platforms such as ServiceNow, Jira, or BMC Remedy. Troubleshoot software issues including Microsoft Windows Server, Active Directory, DNS, VPNs, firewalls, TCP/IP protocols, and LAN/WAN connectivity. Assist with … Directory, SCCM, and related enterprise tools. Familiarity with hardware components and troubleshooting physical device issues. Experience using ticketing systems such as ServiceNow, Jira, or BMC Remedy for incident management. Excellent communication skills with the ability to explain technical concepts clearly to non-technical users. Ability to perform detailed analysis ...

thrives in a complex, high-security environment and enjoys owning and enhancing critical ITSM platforms. The Role You'll take technical ownership of the BMC Remedy platform, ensuring stability, performance, and continuous improvement. Your work will span administration, workflow development, integrations, upgrades, and environment management. You'll also support … Level 1/2) VMware SQL Server (Level 1) PowerShell scripting Networking (Level 1) Strong understanding of ITIL principles Desirable Hands-on experience with BMC Remedy Background working to tight SLAs To learn more, please do reach out to Tom Royston via email on Reasonable Adjustments: Respect and equality ...

BMC Remedy Consultant £Up to £85,000 GBP Competitive Bonus Hybrid WORKING Location: Cardiff; Bath, Bristol, South West - United Kingdom Type: Permanent BMC Remedy Consultant (SC) Location: Hybrid (UK-based - office, client site, and home working) Security Clearance: Must be eligible for SC clearance Join an award-winning ...

BMC Remedy Consultant £Up to £85,000 GBP Competitive Bonus Hybrid WORKING Location: Cardiff; Bath, Bristol, South West - United Kingdom Type: Permanent BMC Remedy Consultant (SC) Location: Hybrid (UK-based - office, client site, and home working) Security Clearance: Must be eligible for SC clearance Join an award-winning ...

service integration across a multi‐supplier environment. In this role, you will define and deliver the architectural roadmap for ITSM tooling—particularly around the BMC Helix ecosystem—while working closely with delivery teams and major third‐party suppliers. You’ll act as the primary architect within the team, shaping … Work closely with major suppliers (e.g., telco and managed service providers) to ensure effective integration and governance Key focus areas: ITSM tooling architecture (preferably BMC Helix ) CMDB, service mapping & data architecture New tool integrations and observability assessments Working closely with major third‐party suppliers Presenting technical designs and influencing ...

service integration across a multi-supplier environment. In this role, you will define and deliver the architectural roadmap for ITSM tooling-particularly around the BMC Helix ecosystem-while working closely with delivery teams and major third-party suppliers. You'll act as the primary architect within the team, shaping … Work closely with major suppliers (e.g., telco and managed service providers) to ensure effective integration and governance Key focus areas: ITSM tooling architecture (preferably BMC Helix ) CMDB, service mapping & data architecture New tool integrations and observability assessments Working closely with major third-party suppliers Presenting technical designs and influencing ...

/ITSM maturity assessments Strong working knowledge of ITIL v3 and/or ITIL 4 practices Hands-on exposure to ITSM tools (e.g., ServiceNow, BMC, Jira Service Management) ITIL 4 Managing Professional or Strategist certification Experience working with regulated or professional services clients preferred Excellent stakeholder management and documentation … know the year of experience you got in below skills: ITIL/ITSM maturity assessments : ITIL v3/ITIL 4 : ITSM tools (ServiceNow, BMC, Jira Service Management) : ITIL 4 Managing Professional or Strategist : Stakeholder management : Certification ...

Design and monitor health dashboards focused on the "Three Cs": Completeness, Correctness, and Compliance . Discovery & Integration: Manage automated discovery tools (e.g., ServiceNow Discovery, BMC Helix, or Azure/AWS native tools) and integrate 3rd party data sources using Identification and Reconciliation Engines (IRE). Service Mapping: Build … data and drive remediation activities to close gaps. Your Technical Toolkit Platform Expertise: Deep hands-on experience with major ITSM platforms (ServiceNow preferred, but BMC Helix or similar considered). Discovery Tools: Proven track record in configuring automated discovery and service mapping in hybrid-cloud environments. CSDM Knowledge ...