CMDB datal, compliance with asset management. Who we are looking for? Hands-on experience with leading Configuration Management Database (CMDB) platforms such as ServiceNow, BMC Remedy, or similar. Strong knowledge of ITIL framework, particularly Configuration Management and Service Asset & Configuration Management (SACM). Experience in data modelling, data integrity More ❯
CMDB datal, compliance with asset management. Who we are looking for? Hands-on experience with leading Configuration Management Database (CMDB) platforms such as ServiceNow, BMC Remedy, or similar. Strong knowledge of ITIL framework, particularly Configuration Management and Service Asset & Configuration Management (SACM). Experience in data modelling, data integrity More ❯
platforms, cloud technology, Retail systems, ERP systems, monitoring tools, etc.). Proven experience in implementing and automating release processes via ITSM toolsets (e.g., ServiceNow, BMC Remedy, Jira Service Management). Desired Qualifications: Degree in Information Technology or a related field. ITIL Foundation or ITIL Intermediate certification, with a strong More ❯
Define KPIs and metrics for ITSM processes and set up reporting dashboards. Configure and customize ITSM tools/platforms (e.g., ServiceNow, Jira Service Management, BMC Remedy). Provide training, guidance, and documentation for internal teams. Ensure alignment with ITIL or other relevant frameworks and industry standards. Qualifications: Deep understanding More ❯
Define KPIs and metrics for ITSM processes and set up reporting dashboards. Configure and customize ITSM tools/platforms (e.g., ServiceNow, Jira Service Management, BMC Remedy). Provide training, guidance, and documentation for internal teams. Ensure alignment with ITIL or other relevant frameworks and industry standards. Qualifications: Deep understanding More ❯
Define KPIs and metrics for ITSM processes and set up reporting dashboards. Configure and customize ITSM tools/platforms (e.g., ServiceNow, Jira Service Management, BMC Remedy). Provide training, guidance, and documentation for internal teams. Ensure alignment with ITIL or other relevant frameworks and industry standards. Qualifications: Deep understanding More ❯
delivering client-facing Agile project Proven ITSM platform or other software implementation project management experience such as: Salesforce, Zendesk, Oracle, SAP, MS Dynamics 365, BMC Remedy Experience owning the overall client relationship, acting as a trusted advisor and demonstrating commercial awareness Thorough knowledge of Project Management methodologies Desirable Skills More ❯
delivering client-facing Agile project Proven ITSM platform or other software implementation project management experience such as: Salesforce, Zendesk, Oracle, SAP, MS Dynamics 365, BMC Remedy Experience owning the overall client relationship, acting as a trusted advisor and demonstrating commercial awareness Thorough knowledge of Project Management methodologies Desirable Skills More ❯
london, south east england, United Kingdom Hybrid / WFH Options
UP3 - ServiceNow Elite partner
delivering client-facing Agile project Proven ITSM platform or other software implementation project management experience such as: Salesforce, Zendesk, Oracle, SAP, MS Dynamics 365, BMC Remedy Experience owning the overall client relationship, acting as a trusted advisor and demonstrating commercial awareness Thorough knowledge of Project Management methodologies Desirable Skills More ❯
Verbal and Written) and good documentation skills. Able to handle unforeseen situations. High level of acceptance Knowledge on ITIL Ticketing tools such as ServiceNow, BMC remedy etc, and ITIL concepts such as change process, problem, incidents, and requests tickets. Additional Responsibility Might need to travel to other sites based More ❯
Verbal and Written) and good documentation skills. Able to handle unforeseen situations. High level of acceptance Knowledge on ITIL Ticketing tools such as ServiceNow, BMC remedy etc, and ITIL concepts such as change process, problem, incidents, and requests tickets. Additional Responsibility Might need to travel to other sites based More ❯
environment). Strong stakeholder management, communication, and coordination skills. Ability to stay calm under pressure and solve problems proactively. Experience with ITSM tools (e.g., BMC Remedy). Knowledge of ICT and/or mobile network environments To apply for the Incident Assurance Manager please send your CV to (url More ❯
environment). Strong stakeholder management, communication, and coordination skills. Ability to stay calm under pressure and solve problems proactively. Experience with ITSM tools (e.g., BMC Remedy). Knowledge of ICT and/or mobile network environments To apply for the Incident Assurance Manager please send your CV to (url More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Forsyth Barnes
ITIL v4 Expert certification or equivalent strongly preferred. Demonstrable success leading ITSM transformation and automation initiatives. Strong experience with enterprise ITSM platforms (e.g., ServiceNow, BMC Remedy). Excellent leadership, stakeholder engagement, and vendor management skills. Background working in complex, multinational businesses-retail sector experience is advantageous. Bachelor's or More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
effectively interact with employees at all levels of the organisation and 3rd-Parties suppliers. You'll also conduct network monitoring and analysis tooling - e.g. BMC Entuity, Wireshark and NetScout Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester or More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
effectively interact with employees at all levels of the organisation and 3rd-Parties suppliers. You'll also conduct network monitoring and analysis tooling - e.g. BMC Entuity, Wireshark and NetScout Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester or More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
effectively interact with employees at all levels of the organisation and 3rd-Parties suppliers. You'll also conduct network monitoring and analysis tooling - e.g. BMC Entuity, Wireshark and NetScout Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester or More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
effectively interact with employees at all levels of the organisation and 3rd-Parties suppliers. You'll also conduct network monitoring and analysis tooling - e.g. BMC Entuity, Wireshark and NetScout Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester or More ❯
preston, lancashire, north west england, united kingdom Hybrid / WFH Options
DWP Digital
effectively interact with employees at all levels of the organisation and 3rd-Parties suppliers. You'll also conduct network monitoring and analysis tooling - e.g. BMC Entuity, Wireshark and NetScout Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester or More ❯
frameworks Excellent communication and collaboration skills enabling effective cross functional teamwork Familiarity with agile methodologies DevOps practices and ITIL processes to support continuous improvement BMC Certified Associate in Control M 21x for Automation API Developers or BMC Certified Professional in Control M 21x for Schedulers Familiarity with Helix … public cloud environments Skills .Net Framework, Angular, AppDynamics, AS/400, Asp.net, AWS DevOps Services, Azure Cosmos DB, Azure DevOps, Bash/Shell scripting, BMC Control-M, BMC Helix ITSM, C, C#, C++, Cassandra, Cognos Analytics, DB2-DB Administration, Docker, Dynatrace, Elastic Search, ERP (JDA/PoS/ More ❯
sheffield, south yorkshire, yorkshire and the humber, United Kingdom
Thrive IT Systems
frameworks Excellent communication and collaboration skills enabling effective cross functional teamwork Familiarity with agile methodologies DevOps practices and ITIL processes to support continuous improvement BMC Certified Associate in Control M 21x for Automation API Developers or BMC Certified Professional in Control M 21x for Schedulers Familiarity with Helix … public cloud environments Skills .Net Framework, Angular, AppDynamics, AS/400, Asp.net, AWS DevOps Services, Azure Cosmos DB, Azure DevOps, Bash/Shell scripting, BMC Control-M, BMC Helix ITSM, C, C#, C++, Cassandra, Cognos Analytics, DB2-DB Administration, Docker, Dynatrace, Elastic Search, ERP (JDA/PoS/ More ❯
with server software ecosystem (ie: OS/Hypervisors, Compilers, Libraries, debug tools, development tools and validation workloads). Understanding of platform firmware features (BIOS, BMC, SMU). Some experience with virtualization technology and one or more hypervisor solutions as well as containers Strong desire to continuously learn Academic Credentials More ❯
interact, and typical technical issues that may cause high-severity incidents. Experience working with IT Service Management (ITSM) tools and platforms, including ServiceNow/BMC Helix, and with a good understanding and experience of Major Incident Workbenches, collaboration enablers, and AIOps. Experience working with monitoring and Event tools and More ❯
Ref BBBH65 Date Added May 14th, 2025 Consultant Service Process Improvement Manager - Insurance We are currently recruiting for a Service Process Improvement Manager with BMC experience to join one of our Insurance clients on a 6-month contract. Inside IR35 Hybrid Responsibilities: Proactively gather and organize/document data More ❯