4 of 4 Billing Jobs in Gloucestershire

customer queries via phone, email, chat, and letters. Update CRM systems with account changes and notes. Triage faults and schedule engineer visits. Assist with billing, payments, and account queries. Promote products and packages. Meet SLAs and KPIs to ensure high customer satisfaction. Collaborate with colleagues and contribute to team morale. ...

accuracy of information processed in the accounts and escalate issues to the Ledger Manager Identify opportunities for cost savings and efficiency improvements Collaborate with Billing to ensure accurate reporting Build understanding of departmental operations across the business Ensure compliance with relevant accounting standards Support year-end and audit processes Assist ...

through to completion Monitor costs, track expenditure, and ensure accurate financial reporting across multiple workstreams Record and allocate resources, materials, and time to support billing and reconciliation processes Identify opportunities to enhance commercial outcomes as project scopes evolve Support cash flow through effective tracking of payments and financial activity Present ...

some weekend work. This role is a 35 hour working week. Purpose of this role To deliver outstanding service and support across our broadband, billing, and technical services. This includes a wide range of customer enquiries including account, product, billing, and basic technical diagnostics. Your key responsibilities are Respond ...