advocate and translate customer usage and feedback into actionable insights for how we can better serve our customers Maintain accurate and timely data and context for all accounts enabling billing, forecasting, and crisp decision making Responsible for building out and maintaining Customer Success platform, liaising with supplier and raising tickets when needed Benefits 25 days annual leave (with the option More ❯
strategies and plans Maintaining and develop technical knowledge through attendance at training sessions, reading appropriate publications and exceeding Law Society CPD requirements Ensuring full compliance with those protocols on billing and credit control and demonstrate a high level of financial management when supporting others in managing files and in relation to own files, where appropriate. Skills, Knowledge and Expertise A More ❯
and efficiency across Ruby Energy. You’ll analyse processes and systems, identify improvement opportunities, and support delivery from design to go-live. Working across operations including sales, customer service, billing, and data you’ll turn insight into action, ensuring projects deliver real business impact, improved productivity, and better customer experiences. Please note: This is a 12-month fixed-term contract. … A strong focus on customer-centric solutions with experience in digital transformation, self-service portals, and customer journey mapping . . Strong knowledge and experience in customer service, sales, billing, and data management systems, with an understanding of how these areas intersect with broader business processes. Proven experience in problem-solving and process optimisation, with the ability to identify inefficiencies More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
cash lifecycle within the Energy, Resources and Industrials (Oil, Gas and Chemicals) industries. Deep understanding of Salesforce capabilities across lead-to-cash, in particular configure-price-quote (CPQ), contracting, billing, invoicing, and asset management related process areas; experience in the hands-on configuration of the Salesforce platform to enable these process areas. Experience in both Discovery and Implementation project phases. … technical concepts to both technical and non-technical audiences, including senior leadership. Salesforce certifications (e.g., Administrator, Sales Cloud Consultant, Service Cloud Consultant or equivalent) are essential; CPQ, contracting and billing related product (Salesforce or other) experience preferred; Salesforce Revenue Cloud experience desirable. Experience collaborating across other programme workstreams including data and migration, integration, project management, architecture build, testing and release More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Palatine Talent Ltd
the intersection of finance, operations, and customer delivery. As Head of Revenue Operations, you’ll own the end-to-end Order to Cash (O2C) cycle. You will ensure that billing, collections, credit management, and partner operations all work in harmony to protect and maximise cash flow. You’ll bring clarity, governance, and energy to a key revenue-generating function, developing … high-performing teams and embedding a culture of commercial ownership across the business. You’ll be responsible for: Leading and inspiring large teams across billing, collections, and credit to deliver operational excellence. Driving performance and efficiency across the O2C lifecycle - from invoice accuracy through to cash collection. Managing complex financial operations, negotiating settlements, and safeguarding the Group’s cash position. … measurable results. You’re commercially minded, financially fluent, and understand that cash is king. You combine strategic foresight with operational depth, and your background may include senior experience in billing, revenue operations, or credit management within a large, complex business - ideally in a wholesale or partner-driven environment. You’ll bring: Proven experience, ideally leading large, multi-disciplinary revenue operations More ❯