case in Salesforce and kept updated regularly through to resolution. Review customer accounts to determine root cause. Build good relationships with internal stakeholders including Sales, Client Services, Provisioning, Faults, Billing, Commercial and Finance. Support with reducing the number of customer complaints by identifying and implementing continuous improvement. Qualifications Excellent customer service skills and a previous background in customer service/ More ❯
Work Experience: Previous experience in Customer Service Advisor (Non-Voice/Digital), Technical Data Entry, Application Support Analyst (Entry-Level), Helpdesk Support (Email & Ticketing), or Technical Support Advisor (Metering & Billing). Data Management Proficiency: Strong expertise in handling and managing data communication systems with accuracy (Data Entry). Advanced IT Literacy: Solid understanding and hands-on experience with Microsoft systems More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
GoCardless
sit in the Merchant Operations Group. We're responsible for a large number of GoCardless' highest-throughput processes and systems, such as KYC and onboarding, customer support, payment operations, billing and more. We need to ensure these run efficiently so that GoCardless can scale effectively & drive healthy margins. Everything we do is in service to our customers - both external and More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
GoCardless
sit in the Merchant Operations Group. We're responsible for a large number of GoCardless' highest-throughput processes and systems, such as KYC and onboarding, customer support, payment operations, billing and more. We need to ensure these run efficiently so that GoCardless can scale effectively & drive healthy margins. Everything we do is in service to our customers - both external and More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Networker Global Limited
and the re-use of relinquished assets (thus deferring additional spend). Provision of presentation materials relating to technology usage, charges and optimisation opportunities, comprising data sourced from internal billing systems, infrastructure inventories and utilisation reporting. Requirements: Strong analytical background with the ability to proactively create, interrogate, interpret and draw conclusions/next steps from IT financial data, and present More ❯
lawyers to become familiar with their objectives and challenges; Being the principal day-to-day point of contact for the client and managing the lifecycle of the project, including billing; Managing workstreams and teams as part of the wider project delivery; Understanding of the EDRM model andapplying advanced, strategic eDiscovery work flows to assist clients with complex information challenges; Researching More ❯
system and process developments alongside our operations and sales teams, promoting continuous improvement Working with Financial Operations and the Revenue Business Partner, ensuring we have zero leakage during our billing process Various ad-hoc project work. Projects relating to reporting improvements (accuracy, visibility or distribution methodology e.g. Tableau), wider commercial projects and potential new territories/acquisitions. Qualifications Strong analytical More ❯
standards Analyse KPIs, generate accurate reports and forecast installation resources Collaborate with senior operations and projects leadership to improve tools and processes Provide regular updates to finance and ensure billing processes are aligned Support the successful handover of projects from pilot to rollout phase What We’re Looking For Strong background in project management, ideally within retail, hospitality or IT More ❯
standards Analyse KPIs, generate accurate reports and forecast installation resources Collaborate with senior operations and projects leadership to improve tools and processes Provide regular updates to finance and ensure billing processes are aligned Support the successful handover of projects from pilot to rollout phase What We’re Looking For Strong background in project management, ideally within retail, hospitality or IT More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
WorksHub
requests per week with double digit millisecond response times. Reliability, scalability, and cryptographic agility is critical to us! Subscription Services Responsible for supporting new customer signup and retention flows, billing services and payment integrations. The Subscription team supports high traffic API services that provide the source of truth for all products, subscriptions and entitlements owned by our subscriber base. This More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Recruitment Revolution
of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy.//Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. ------------------------------------------ Are You Our Perfect Fit?//You Speak Fluent Tech: From IT and SaaS to More ❯
the pulse of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy. Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. Are You Our Perfect Fit? You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity More ❯
resources allocated to projects. Maintain proactive communication with customers, providing regular updates on project progress while ensuring a positive customer experience. Generate and analyse project KPI reports focusing on billing and profitability targets. Identify and manage risks within projects, working collaboratively with the team to mitigate potential issues. Oversee Health & Safety risks associated with onsite activities in potentially hazardous industrial More ❯
resources allocated to projects. Maintain proactive communication with customers, providing regular updates on project progress while ensuring a positive customer experience. Generate and analyse project KPI reports focusing on billing and profitability targets. Identify and manage risks within projects, working collaboratively with the team to mitigate potential issues. Oversee Health & Safety risks associated with onsite activities in potentially hazardous industrial More ❯
Doncaster, South Yorkshire, England, United Kingdom Hybrid / WFH Options
Robert Walters
resident). Ensure financial controls, audit trails, and compliance with HMRC and GDPR. About You: Expertise in Xero, QuickBooks, or Sage Cloud (Xero preferred). Knowledge of care home billing systems (e.g., CoolCare, CareBlox) is a plus. Project management skills (Prince2, Agile, or similar methodologies a bonus). Strong communication, change management, and training delivery skills. Analytical mindset with attention More ❯
cloud governance policies and best practices, such as identity and access management, resource tagging, cost management, and security standards. Support the Technical Services Head and IT Director with cloud billing and reporting, as well as providing guidance on cloud cost optimisation strategies. Provide technical support and troubleshooting for our cloud-based applications and systems, such as, but not limited to More ❯
and process improvement Comfortable using digital tools and systems to streamline workflows Job Responsibilities Oversee end-to-end accounts receivable and accounts payable processes Manage customer account lifecycles: onboarding, billing, credit control, and dispute resolution Assist with monthly management accounts whilst maintaining the accuracy of financial records, including processing and reconciling invoices and expenses. Lead credit control efforts by proactively More ❯
and process improvement Comfortable using digital tools and systems to streamline workflows Job Responsibilities Oversee end-to-end accounts receivable and accounts payable processes Manage customer account lifecycles: onboarding, billing, credit control, and dispute resolution Assist with monthly management accounts whilst maintaining the accuracy of financial records, including processing and reconciling invoices and expenses. Lead credit control efforts by proactively More ❯
perform their job functions from the office and remote locations, and support software solutions for all facets of attorney work such as document generation, business development and intake, client billing, etc. This role will be located in our Manchester office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in More ❯
perform their job functions from the office and remote locations, and support software solutions for all facets of attorney work such as document generation, business development and intake, client billing, etc. This role will be located in our Manchesteroffice. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office More ❯
Sheffield, South Yorkshire, England, United Kingdom
RecruitmentRevolution.com
of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy.//Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. Are You Our Perfect Fit?//You Speak Fluent Tech: From IT and SaaS to More ❯
the pulse of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy. Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. - Are You Our Perfect Fit? You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Recruitment Revolution
of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy.//Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. --------------------------------------------- Are You Our Perfect Fit?//You Speak Fluent Tech: From IT and SaaS to More ❯
handsworth, yorkshire and the humber, united kingdom
RecruitmentRevolution.com
of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy.//Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. Are You Our Perfect Fit?//You Speak Fluent Tech: From IT and SaaS to More ❯
Harrogate, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
Wireless, WAN, LAN, VOIP, and ICT services, this could be your next move. What you’ll do: Manage end-to-end customer delivery projects – from order receipt to first billing Ensure on-time, on-budget delivery with a focus on customer satisfaction Lead project planning, resource allocation, and stakeholder communication Drive escalations and problem resolution through to successful closure Provide More ❯