Technical Programme Manager
- Hiring Organisation
- First Recruitment Group
- Location
- Bath, England, United Kingdom
designing improvements that can be implemented at pace. Key Responsibilities Process Mapping & Current-State Assessment Map end-to-end customer journeys (sales, provisioning, fault, billing, retention) Document front-office and back-office processes, including systems, handoffs, and dependencies. Identify: Failure demand drivers Rework loops and duplication Escalation triggers Process variation ...