Customer Success Manager
Southampton, Hampshire, United Kingdom
Zappie
and challenges. Identifying opportunities for upselling, cross-selling, and expansion. Manage customer satisfaction through surveys, feedback, and regular interactions. Provide 1st line Support for customers seeking assistance with invoices, billing and technical issues. Making sure the customer understands the invoice and going through any queries they might have to better understand. Interacting with customers over the phone, email and other More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: