2 of 2 Break/Fix Jobs in Central London

world-class Customer Service experience. Day-To-Day Responsibilities: Setup, management and support of user Events / Meetings. Takes ownership of local break-fix issues, reporting to the relevant AV Helpdesk where applicable. Performs new firmware / device testing across a range … infrastructure. Ongoing management / administration of Incidents / Requests in Servicenow. Work closely with AVI-SPL Helpdesk and field service engineers, where required. Provide business-as-usual support & basic training to internal and external clients. Ensure all equipment onsite is maintained and kept in working order with ...

rack installation, and following up the installation of the server operating system • Responsible for the daily maintenance, troubleshooting, repair and follow-up break-fix of the server and other hardware • Maintain data on internal systems including Asset Management, Ticketing, & rack elevations • Work with remote … with simple automation tools, such as Ansible • Familiar with Linux system, able to locate hardware faults; Strong analytical and problem solving skills • Basic TCP / IP knowledge concepts – Subnetting, VLANs, DNS, Ipv6; Ability to perform general troubleshooting • Knowledge of out-of-band / lights-out server communication methods ...