job in support of their organization s commercial goals i.e., access, shared resources, configuration, software installations, intranet and internet access, document management, hardware breakfix and smart hands. To act upon Incidents and Service Requests assigned to you and your team in the ITSM … ticketing system. To own end to end Incident and queue management, including 3rd party ticket management as well as requests for additional services hardware / software, system access, configuration, desk moves and setup, and support where IT presence is required. To engage escalation policies and procedures in order to … with attention to detail but prepared to meet customer expectations. Communicate effectively with good customer focus. Technical Knowledge Mac Hardware Mac OS Big Sur / Monterey / Ventura Jamf Apple Device Management Windows 10 / 11 Active Directory / Group Policy Microsoft Office 365 SharePoint /More ❯
equipment including but not limited to PCs, laptops, tablets, printers, peripherals and point of sales systems at various customer locations around South London area / south of the River Thames. Additionally, The Field Services Engineer will be responsible for providing IT Hardware Support, for Installs Moves and Changes across … client sites. Location: South London area / South of the River Thames Base salary between £27,000 to £29,000 (depending on experience), company car, fuel card OOH is £44 / night on call or £308 per week plus OT if called out at 1.5 times Key responsibilities … customer requirements Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP Good all-round understanding of hardware maintenance /break-fix Hold a full UK Driving Licence Essential to obtain / hold UK security clearances such as SC and More ❯
equipment including but not limited to PCs, laptops, tablets, printers, peripherals and point of sales systems at various customer locations around South London area / south of the River Thames. Additionally, The Field Services Engineer will be responsible for providing IT Hardware Support, for Installs Moves and Changes across … client sites. Location: South London area / South of the River Thames Base salary between £27,000 to £29,000 (depending on experience), company car, fuel card OOH is £44 / night on call or £308 per week plus OT if called out at 1.5 times Key responsibilities … customer requirements Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP Good all-round understanding of hardware maintenance /break-fix Hold a full UK Driving Licence Essential to obtain / hold UK security clearances such as SC and More ❯
equipment including but not limited to PCs, laptops, tablets, printers, peripherals and point of sales systems at various customer locations around South London area / south of the River Thames. Additionally, The Field Services Engineer will be responsible for providing IT Hardware Support, for Installs Moves and Changes across … client sites. Location: South London area / South of the River Thames Base salary between £27,000 to £29,000 (depending on experience), company car, fuel card OOH is £44 / night on call or £308 per week plus OT if called out at 1.5 times Key responsibilities … customer requirements Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP Good all-round understanding of hardware maintenance /break-fix Hold a full UK Driving Licence Essential to obtain / hold UK security clearances such as SC and More ❯
london (clapham), south east england, United Kingdom
CDW UK
equipment including but not limited to PCs, laptops, tablets, printers, peripherals and point of sales systems at various customer locations around South London area / south of the River Thames. Additionally, The Field Services Engineer will be responsible for providing IT Hardware Support, for Installs Moves and Changes across … client sites. Location: South London area / South of the River Thames Base salary between £27,000 to £29,000 (depending on experience), company car, fuel card OOH is £44 / night on call or £308 per week plus OT if called out at 1.5 times Key responsibilities … customer requirements Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP Good all-round understanding of hardware maintenance /break-fix Hold a full UK Driving Licence Essential to obtain / hold UK security clearances such as SC and More ❯