site IT issues eg, networks, servers, and other third-party providers. Managing and resolving issues with Print services. Assisting and leading project rollouts. Managing issues with Printer services. 24 / 7 Support OnCall Rota. Provide Touch Labour Support to different aspects of our UK Support Offering. DETAILED JOB DESCRIPTION: We offer a 12hr support day with responsibilities that include … role will also require you to be part of the on-call VIP Rota when available, ensuring the full hours of the shift are supported for cover. ESSENTIALS SKILLS / QUALIFICATIONS Strong IT support background focusing on the demanding support of Executive VIPs Very strong organisational and communication skills both written and verbal, being able to comfortably provide support … overall incident ownership and management skills. Ability to Multitask, manage time, working under pressure effectively and follow through with assigned workloads, whilst still ensuring work is raised through tickets / tasks where necessary. Works well individually, Flexible, focused and can enhance working within a team. Experienced with using AD / ARS. Good Knowledge of Blackberry UEM Client and More ❯
AV Support / Service Engineer - This is a new fresh position seeking someone with at least 5years of service experience. The position is after a very technical AV Engineers that has the ability to fault find /fix and maintain integrated AV systems that have been installed in a one-off environment. You will look … and certifications YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV AV A-V A / V AUDIOVISUAL AUDIO-VISUAL AUDIO / VISUAL SOUND AUDIO Q-SYS QSYS DSP CRESTRON VIDEOWALL LED BARCO DIGITAL SIGNAGE CHRISTIE MICRO-TILES SERVICE SUPPORT MAINTAIN MAINTENANCE BREAKFIX LONDON ESSEX KENT More ❯
Onsite AV Team Lead - Roles and Responsibilities: Principal onsite AV Technician delivering and supporting a break-fix contract with a prestigious Law Firm, based in London. Responsible for maintaining high levels of client satisfaction. Empowering users to be more self-sufficient by running a structured user training program for users and support staff. Fostering … for the allocation of work assignments among the AV Technicians. Compile weekly, monthly, and quarterly active reports and presenting findings to clients executive team. Implementing a client satisfaction program / survey. Managing clients expectations and ensuring that the service SLA is met across all reported tickets. Be competent with back-end / remote troubleshooting on VC systems across … the estate. i.e.- Cisco / Microsoft Teams rooms. Be competent in the AV Technicians day-to-day duties and capable of performing their duties. Working with the clients IT team and vendors (such as Network Operations / IT / ) to resolve faults found across VC Rooms / AV equipment. Liaising with the on-site team and More ❯
IT Customer Engineers provide intermediate to advanced level desktop installation, configuration, support and troubleshooting services. Senior Customer Engineers can also provide basic Wintel server installation, configuration, administration, and breakfix repairs. A Senior Customer Engineer is hardware and software skilled and accredited through the appropriate vendor training programs.Required to work on MOD, so rules … required to travel to different customer satellite sites, so a clean driving licence required; Ability to quickly learn and support basic Desktop & Laptop hardware and software in a W10 / Win11 environment. HP, Dell and Lenovo; Mac OS experience and knowledge, desktop and MacBook; Good MS Office products experience - Office 365 and Teams; Experience of using Apple, Android and More ❯
