2 of 2 Break/Fix Jobs in the North West

groups; Receive and resolve issues from Tiers 2 and 3 if eyes & hands are necessary to solve a hardware or software issue at location / onsite - in cooperation with the resolver group who transferred the issue, if necessary; Provide troubleshooting and problem resolution support for all managed devices; Coordinate … vendors to resolve hardware and software problems, as required; Receive and resolve hardware or software related issues from Tiers 2 and 3 when break-fix is necessary to solve an issue at location / onsite; Interface with hardware and software vendors for planning ...

firmware and VSAN health * Run advanced troubleshooting and optimisation of VMware VCF - vSphere, VSAN and NSX * Maintain HPE ProLiant hardware (firmware via SPP, break-fix coordination) and administer HPE MSA 2050 SAN storage Backup, DR & cloud * Own Veeam Backup & Replication architecture, policy design … with risk assessment and rollback plans * Manage vendor escalations with Dell, HPE, VMware (Broadcom) and Microsoft Improvement & automation * Build and maintain PowerShell and Bash / Ansible automation for operational tasks * Identify opportunities to improve efficiency across the customer estate What you'll bring * 10+ years in enterprise infrastructure engineering ...