2 of 2 Break/Fix Jobs in Surrey

service for the customer and Partner. Work closely with our Third Party Partner Understanding of Desk side Support duties and process Understanding of Break-Fix, Service Requests, IMAC, Incident, Problem, Configuration management and processes within ITIL. Customer Relationship and Vendor Relationship mgt , cross tower … Good graps of ticketing tools Understand Service Desk Ticket concepts in Categorization, Priorities, Work Flows for all different types of calls such as Break-Fix, IMAC, Service Request, Problem, Change Management etc. Should have knowledge on MS Office and Microsoft project Taking ownership ...

Belgium. Where you'll be working: It is a Guildford based contractual opportunity Band 2 engineer. Work location for Guildford as a backfill engineer / Dispatch Required Exp. -4+ yrs No Sponsorship provided for this role. Work Timing : Business hours(Mon-Friday) Job Description Desktop Technician will provide … resolution for the approved application suite. Ideal candidate should have 1-2 Years' experience in Windows Desktop support. Position Responsibilities and Functions Provide first / second level contact and problem resolution for customer issues. Work with vendors to remediate complex AV issues as needed. Provide timely communication on issue ...