7 of 7 Break/Fix Jobs in the South East

work the successful candidate will need to be eligible to obtain SC Security Clearance and this will eequire a sole UK national. Responsibilities: Desktop / Laptop / VDI build, configuration, deployment to end users Software installation / deployment Asset and peripheral deployments In depth investigation into issues … Work as part of a support team with laptop, desktop and VDI terminals support calls Hardware installation / upgrade / break fix for desktop, laptop, and server Smartphone support (Android & iOS) VIP support Assisting with customer projects Occasional travel required around ...

across multiple client sites. This is a field-based role, requiring regular travel to various locations to provide onsite IT support, deployments, and break-fix services. The successful Field Engineer will have solid previous experience in IT Support within a Microsoft environment and will … support role. The role: This role will involve travelling to multiple customer sites to provide onsite IT support, carrying out hardware deployments, installations, break-fix activities, and resolving 1st line technical issues. You will also manage and escalate support tickets where required and work ...

equipment. Manage incidents and service requests through a ticketing system. Support Windows 10 / 11 environments and associated Microsoft technologies. Perform hardware break-fix activities and peripheral support. Manage IT assets and equipment lifecycle activities. Deliver excellent customer service while meeting agreed … required. Required Experience Previous experience in a Desktop Support, IT Support, EUC Support or IT Hub Engineer position. Strong hardware troubleshooting and break-fix experience. Experience supporting Windows desktop environments. Knowledge of ticketing systems such as ServiceNow or similar. Experience with device deployment, imaging ...

agreed service levels. Key Responsibilities Diagnose, troubleshoot and resolve faults across server, storage and network infrastructure. Attend customer sites to provide hardware maintenance, break-fix support and technical assistance. Take ownership of customer incidents from initial diagnosis through to resolution, ensuring Service Level Agreements … documentation and customer updates using internal systems. Keep technical knowledge up to date with current technologies and industry developments. Participate in the regional 24 / 7 on-call rota and provide out-of-hours support when required. Essential Skills & Experience Proven experience supporting enterprise server, storage and networking hardware. ...

variety of multi-vendor hardware platforms, including servers, storage, network equipment, and more. What you'll be doing: * Providing hardware installation and break-fix support for diverse IT equipment in client environments. * Assisting senior engineers with technical support activities across products like hand-held … gear. * Developing broad technical expertise in Data Centre hardware, including servers, power supplies, and storage solutions. * Working within a shift pattern that covers 24 / 7 maintenance, including late shifts and weekends, supporting clients effectively. * Following manual handling practices and using hand tools and test equipment to diagnose ...

support of their organisation's commercial goals i.e., access, shared resources, configuration, software installations, intranet and internet access, document management, hardware break fix and smart hands. To act upon Incidents and Service Requests assigned to you and your team in the ITSM toolset … ticketing system. To own end to end Incident and queue management, including 3rd party ticket management as well as requests for additional services hardware / software, system access, configuration, desk moves and setup, and support where IT presence is required. To engage escalation policies and procedures in order ...

support the manager and wider team in the smooth operation of day-to-day activities, escalating issues where appropriate; write detailed technical specifications, creating / demonstrating mock … solution examples, and progressing proposals through to deployment using best practice, whilst following internal processes to deliver against agreed timeframes; and carry out break-fix development tasks for in-house solutions ensuring stability and continued operability within the firm; furthered with Unit testing ...

customer service. The role: This role will involve managing and escalating support tickets mainly focused on Hardware issues, as well as handling Software and breakfix issues. This role involves working with external clients also so communication skills and a focus on customer service is paramount. Key skills & responsibilities … Active Directory Azure Intune Experience supporting with face-to-face IT support Triaging tickets and escalating to relevant teams where necessary Experience with breakfix issues with Laptops, Ipads and Iphones Excellent customer service skills Role details: Job role: 1st Line Support Job type: Contract Duration: 12 months contract with view ...

customer service. The role: This role will involve managing and escalating support tickets mainly focused on Hardware issues, as well as handling Software and breakfix issues. This role involves working with external clients also so communication skills and a focus on customer service is paramount. Key skills & responsibilities … Active Directory Azure Intune Experience supporting with face-to-face IT support Triaging tickets and escalating to relevant teams where necessary Experience with breakfix issues with Laptops, Ipads and Iphones Excellent customer service skills Role details: Job role: 1st Line Support Job type: Contract Duration: 12 months’ contract with view ...

customer service. The role: This role will involve managing and escalating support tickets mainly focused on Hardware issues, as well as handling Software and breakfix issues. This role involves working with external clients also so communication skills and a focus on customer service is paramount. Key skills & responsibilities … Active Directory Azure Intune Experience supporting with face-to-face IT support Triaging tickets and escalating to relevant teams where necessary Experience with breakfix issues with Laptops, Ipads and Iphones Excellent customer service skills Role details: Job role: 1st Line Support Job type: Contract Duration: 12 months' contract with view ...