3 of 3 Break/Fix Jobs in the South East

training to junior engineers to improve overall team capability. Client Site Visits: Attend customer locations for physical installations, complex troubleshooting, or emergency break-fix scenarios. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level … Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software. Bringing forward key issues / changes / topics to monthly team meetings. Create and maintain quality documentation on standard problem resolutions, fixes and updating of the technical knowledge ...

involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents / requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned … business insurance or should apply for it upon offer. Ability to resolve hardware issues and basic software problems Capable of building (o / s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments. Strong customer service skills Analytical and problem-solving mindset. ...

specification. You will work closely with project managers, customers, and security teams to ensure smooth execution of project plans. The role includes break fix and project engineering activities, post installation testing, and structured handover to operations teams. You will maintain accurate records including sign ...