Junior Telecoms Engineer
- Hiring Organisation
- beaumont
- Location
- Wakefield, England, United Kingdom
phone, email and the customer portal, and you pick them up rather than waiting for them to land on your desk Diagnosing broadband, connectivity and IP issues — ADSL, fibre, FTTC, that kind of work Supporting hosted/cloud telephony users, plus first-line checks on Avaya/Mitel PBX systems … handsets, extensions, call-flow problems. You'll apply documented fixes before anything needs to go further up Chasing third-party suppliers when a broadband or leased line issue needs it, and arranging engineer visits Logging faults properly so escalations land with the right context, not a half-finished ticket Helping ...