the full life cycle of the relevant contracts. On the assigned account the Customer Program Manager reports functionally into a Customer Program Director or Client Executive. KEY ACCOUNTABILITIES Contract management Ensure contractual compliance and monitor obligations for both parties Provide guidance and support to internal teams on contract matters Monitor contract performance, identify areas for improvement, and mitigate risks … Customer lifecycle request to cash Request to cash Design Service Creation and Vendor Management for non-standard services or processes Lead the request to cash client engagement Program management on small to medium enterprise account Accountable for overall delivery, work with Project Managers to ensure Delivery Team Leadership and Risk Management Customer Relationship Management Financial Accountability … Programme Management on Large accounts Project Management Team Coordination Customer Engagement Scheduling and Timeline Management Quality Assurance Reporting and Documentation BudgetManagement Risk and Issue Management Customer Satisfaction Training and Support Continuous improvement Identify areas of improvement within customer contract and program management activities Develop and implement strategies to enhance customer satisfaction and More ❯
consumers and external partners from IT&D capabilities Create symbiotic business partnering with key functional leaders in the market Drive the reduction of local IT solution footprint Ensure tight budgetmanagement and control Close interaction with IT&D area product leads for both value realisation, change mgt and road map definition Provide stage gate oversight and sign-off … to change Experience in Agile/SAFe methodologies would be an advantage The skills for success Digital Strategy, Product Solution Architecture, Cyber Security Strategy, Cyber Security, Data Privacy, Portfilio Management, Data Governance, Product Compliance, Digital Transformation, Stakeholder Relationship Management, Outstanding Communication, stakeholder engagement. What we offer With inclusion at the heart of everything we do, working alongside our More ❯
working in complex environments with multiple stakeholders and cross-functional teams. Familiarity with SDLC methodologies (Agile, Waterfall, Hybrid). Solid understanding of enterprise IT systems, architecture, and constraints. Strong budgetmanagement and resource planning capabilities. Excellent communication, negotiation, and stakeholder management skills. Experience producing and managing project documentation, including business cases, plans, and governance artefacts. Preferred: Bachelor More ❯
Slough, Berkshire, United Kingdom Hybrid / WFH Options
RSK Group Limited
expand service offerings. Commercial Acumen Mentoring team members in managing budgets, delivery, scope changes, risks, and mitigation. Building cost estimates for engineering deliverables, especially under NEC contracts. Using project management tools like Microsoft Project. Monitoring project performance with tools like Earned Value Analysis. Applying quality standards and guiding project teams. Supporting continuous improvement and change management. Team Management and Leadership Involved in career development, recognition, and training of team members. Resource Management Integrating local resource planning into wider consultancy processes. Identifying resource gaps and recruitment needs. Leadership and Role Modelling Being a positive role model and technical leader. Leading and delegating effectively. Building trust and integrity within teams and the industry. Educational Attributes A degree in More ❯
third party contractors. Experience required APM qualification Experience of supervising maintenance engineering and asset integrity projects in an Oil and Gas , fuels, process safety environment . Project budgeting Resource management HSSE Stake holder managementManagement of Change Continuous improvement More ❯
a very exciting time, if you are passionate procurement we are looking for a Fixed Term Procurement Manager . You support value delivery to the business through effective vendor management, ensuring high-quality service, cost efficiency/management, and strong vendor relationships. This role involves managing purchase orders (POs), monitoring vendor performance, and collaborating closely with the Senior … the opportunity to grow with us! Interested? Take a look at the below to understand what you'll be doing in your role as our Procurement Manager. Vendor Relationship Management - Develop and maintain strong relationships with key IT vendors to ensure high-quality service and support. Act as the primary point of contact for vendor-related issues and escalations … Pu rchase Order Management - Oversee the creation, tracking, and management of POs to ensure timely and accurate processing.Work closely with the procurement team to streamline PO processes and resolve any discrepancies. Contract Management Assist in negotiating and managing vendor contracts, ensuring compliance with company policies and standards. Collaborate with the legal team to finalise supplier contracts using More ❯