Customer Support Manager
Waterlooville, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
ClearCourse
continuous improvement through service standards, documentation, and best practices Take ownership of complex customer issues and ensure timely resolutions Build and manage team structures that scale with the business Collaborate with internal stakeholders to maintain high levels of customer satisfaction Oversee HR processes including recruitment, onboarding, and team development Present insights, analysis, and business cases to … senior stakeholders Contribute to strategic planning and align team goals with broader business objectives Support change management and champion cross-functional collaboration What Were Looking For: 5+ years of experience in a similar role within tech, payments, fintech, or IT support Proven leadership skills with experience managing support functions across multiple teams A strong customer-first mindset with More ❯
Employment Type: Permanent, Work From Home
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