2 of 2 Business Continuity Planning Jobs in Essex

Take full ownership and accountability for service delivery across both functions. Maintain up-to-date training matrices and ensure all team members meet compliance and competency requirements. Drive succession planning, team development, and staff motivation. Champion business objectives and embed a culture of excellence as standard. Maintain all compliance documentation in line with legislation, audit standards, and regulatory … Demonstrate strong communication and relationship-building skills. Ensure adherence to operational and compliance standards at all times. Represent soft services at management meetings and contribute to Centre-wide strategic planning and improvement initiatives. Engage with tenants regularly, acting on feedback related to service quality and customer experience. Security and Environmental Services operations Oversee day-to-day delivery of all … policies, and health and safety legislation across all soft service areas. Act as a key member of the site's emergency and incident response team, supporting security operations and business continuity planning. Customer Experience Drive continuous improvement in customer satisfaction by aligning soft services operations with customer needs and feedback. Financial & Budgetary Control Manage soft services budgets, including More ❯

payment orchestration layer and enhancing our resilience, cost efficiency, and fraud prevention capabilities. As a TAM, you'll act as the bridge between engineering, product, and external vendors-translating business needs into robust technical solutions. You'll be instrumental in establishing alerting and monitoring systems for MID health, dispute thresholds, retry logic, and processing costs. You will also help … Call): Participate in the TAM on-call rotation, responding to alerts with urgency, coordinating troubleshooting, and driving incidents to resolution while documenting post-mortems and recommendations. Build for Reliability & Continuity: Document fallback scenarios and potential vendor replacements. Track SLAs, vendor performance, and incidents to support business continuity planning. Champion Observability and AI Adoption: Deploy AI-based anomaly More ❯