ARAG UK Group - BusinessContinuity and Operational Resilience Manager ARAG UK Group is experiencing significant growth and is seeking a full-time BusinessContinuity and Operational Resilience Manager for our new Bristol offices. This critical role involves shaping the operational resilience of the wider business by setting, training, and monitoring effective frameworks for Operational Resilience & Business Continuity. The role includes managing, mentoring, and guiding the BusinessContinuity & Operational Resilience team, responsible for managing, monitoring, and enhancing policies, tools, and processes not only for ARAG UK but also globally, including our operations … Ensuring compliance with legal, regulatory, and commercial standards, as well as managing associated reputational risks, is key. The successful candidate will facilitate the wider business in adopting strategies and plans across in-scope domains. Responsibilities include planning and delivering programs such as ISO22301:2019 certification, ensuring compliance with UK More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
Commercial
The role As an IT Service Delivery Manager, you will successfully provide business critical IT support to organisations within a formal ITIL and best practice framework, measured through service SLA's, KPI's, user experience benchmarking and satisfaction surveys to ensure that the highest quality standards are achieved. You … registers, service improvement plans, service investment plans etc) Conduct face to face service review meetings with service sponsors and stakeholders Review Disaster Recovery and BusinessContinuity provision to ensure such services are fit for purpose Lead the recruitment and management of technical staff including personal development and training … of IT infrastructure, Microsoft 365, Azure, cloud solutions, virtualisation, security, and BCDR solutions. Skilled in defining services, setting clear metrics, and aligning contracts with business objectives. Experience delivering/supporting complex IT projects and enterprise technologies. Self-motivated, proactive, and skilled at leading and collaborating across teams. Excellent at More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Lloyds Bank plc
key focus on critical data assets. The Data Resilience team have 4 main objectives : Identify and define critical data assets that support our Important Business Services (IBS) . Assess the l evel of resilience around those assets ; and Collaborate with Platform and Engineering Teams to recommend improvements or changes … AI systems into our operational and data resilience framework. This role will focus on identifying , assessing, and mitigating the risks AI introduces to the continuity and stability of critical business services. You will work cross-functionally across technology, risk, compliance, and data science teams to ensure that AI … enabled processes remain resilient, explainable, and aligned with regulatory expectations . About you: Proven experience in operational resilience, risk management, or businesscontinuity within financial services or a regulated environment. Strong knowledge of AI/ML technologies, model governance, and responsible AI principles. Understanding of machine learning models More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Somerset Bridge Group
team of technical experts, ensuring uptime and performance, and driving infrastructure projects. This position requires strong leadership skills, the ability to collaborate with other business and IT teams, and a commitment to delivering excellent service levels to the organisation. Key Responsibilities: Infrastructure Operations Manage the daily operations of IT … and cloud environments. Ensure uptime, availability and performance of IT systems through proactive monitoring and maintenance. Oversee disaster recovery and backup processes to ensure business continuity.Team Leadership Lead, mentor and manage the Infrastructure team. Assign tasks, manage workloads and ensure team members meet performance expectations. Facilitate professional development and … Scheme Employee Referral Scheme Community support day Christmas and Summer partiesWorking at SBGAt Somerset Bridge Group we aim to build a sustainable and innovative business focused on underwriting, broking and claims handling of UK motor insurance, offering transparent products and an efficient and fair service to our policy holders.We More ❯