Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
timely manner. Communicating complex information effectively across a wide range of people and levels of understanding, including both technical and non-technical audiences. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters.We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public … a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.We are people connected to care. Job description Job … whilst taking the initiative and responsibility for delivery individual tasks. Managing call closure and escalations Analysis, investigation and resolution of ICT issue, within new and existing services to enable businesscontinuity and resolve impacting incidents. Positive attitude and self-motivated Proactive approach to their work/self-learning Committed to contributing effectively to team working Proven time and More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Nigel Wright Group
keen on a fast paced and dynamic environment, offering a prestigious work experience and career development this role could be for you Key Responsibilities: Performing deep-dive investigation into business-impacting incidents (application- and infrastructure-related), up to and including analysing application configuration and code. Identify repeating incidents and themes, work closely with development teams and quantitative analysts to … determine root cause and track resolution. Manage communications between technical and business teams. Running daily incident review calls Improve operational efficiency, reliability and resilience of systems. Manage businesscontinuity processes. Implement changes and releases, enforcing change management processes, and driving post-change reviews, working with development and testing teams. Skills & Knowledge: Experience working within a global application … support team in a fast-paced environment, ideally (but not essentially) within financial services Excellent communication skills and experience interacting with business stakeholders, end0users and technologists ITIL (or similar) certification (or experience working within an ITIL framework) Strong understanding of application design, rational databases (SQL Server), monitoring and alerting tools (Grafana, Prometheus, Victoria Metrics), scheduling tools (Control-M), operating More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
timely manner. Communicate complex information effectively across a wide range of people and levels of understanding, including both technical and non-technical audiences. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters.We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public … a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.We are people connected to care. Job description Job … setting Working under general direction whilst taking the initiative and responsibility for delivery of individual tasks Managing call closure Analysis of requirements, design and development of applications to meet business needs Desirable Awareness of digital channel shift and approaches Analysis and investigation of ICT issues, within new and existing services to enable businesscontinuity and resolve major More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Ronald James Ltd
Azure CAF, ELZ, and well-architected frameworks. Proficiency in scripting and automation (PowerShell, Bash, Python, YAML). Strong problem-solving and leadership skills. AWS experience is a plus for businesscontinuity planning. Hybrid and flexible working arrangements. Private healthcare and a generous holiday allowance. Dedicated personal development time every two weeks. Monthly team incentives, free breakfasts, and a More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
Sellick Partnership
and architecture governance boards with the ability to communicate and engage with a range of stakeholders. Ensuring infrastructure security design remains updated and appropriate elements are phased out, ensuring businesscontinuity at all times. What we are looking for: Experience implementing and developing security solutions and design strategies in a complex environment. Ability to undertake analysis of technical … in the North East with real career development opportunities. Please apply by Friday 13th June to be considered. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we More ❯
Employment Type: Permanent
Salary: £55690 - £62682/annum pension, medical insurance