4 of 4 Business Continuity Jobs in Newcastle upon Tyne

as we raise the bar for platform resilience, scalability, and security. Key Responsibilities: Strategic Leadership & Governance Define and drive the vision, strategy, and roadmaps for Platform towers, aligned with business objectives and risk appetite. Oversee integration and collaboration across the four core platform towers: Digital Workspace Services (DWS) Support and System Reliability Engineering (SSRE) Platform and Cloud Engineering (PaCE … security of all technology systems and infrastructure. Monitor and improve service levels, incident resolution times, and system reliability metrics. Lead cross-functional coordination for escalations, major incidents, and service continuity planning. Team Leadership & Development Provide leadership and direction to platform tower leads Foster a culture of continuous improvement, collaboration, and innovation across all teams. Support recruitment, onboarding, and capability … with architectural standards and regulatory requirements (e.g., DORA, Cyber Essentials Plus). Stakeholder Engagement Act as the escalation point for unresolved issues across platform towers. Collaborate with product teams, business units, and external vendors to ensure service excellence and alignment with user needs. Represent Technology in all relevant Information Security, Risk and project Committees, ensuring visibility and accountability for More ❯

up to 8 years of experience My client, a leading provider of technology solutions within financial services, is seeking an Application Support Analyst. This role involves investigating and resolving business-critical application and infrastructure issues, improving operational efficiency, and ensuring system reliability. You will collaborate closely with development teams, quantitative analysts, and business stakeholders to drive incident resolution … incidents, including configuration and code analysis. Identify recurring issues, determine root causes with development/quant teams, and track resolutions. Lead daily incident review calls and manage communication between business and technical stakeholders. Enhance system reliability, efficiency, and resilience; manage business continuity processes. Implement changes/releases, enforce change management, and conduct post-change reviews with dev … global application support (financial services preferred, not essential). A 2.1 degree in Computer Science or a related field from a top-tier university. Excellent communication skills for engaging business stakeholders, end-users, and technologists. ITIL certification (or equivalent ITIL framework experience). Technical expertise in: Databases & design: SQL Server Monitoring tools: Grafana, Prometheus, Victoria Metrics Scheduling tools: Control More ❯

an IT related degree from a Russell Group University and excellent A Level grades (or equivalent international secondary/tertiary education). Key Responsibilities: Performing deep-dive investigation into business-impacting incidents (application- and infrastructure-related), up to and including analysing application configuration and code. Identify repeating incidents and themes, work closely with development teams and quantitative analysts to … determine root cause and track resolution. Manage communications between technical and business teams. Running daily incident review calls Improve operational efficiency, reliability and resilience of systems. Manage business continuity processes. Implement changes and releases, enforcing change management processes, and driving post-change reviews, working with development and testing teams. Skills & Knowledge: Experience working within a global application … support team in a fast-paced environment, ideally (but not essentially) within financial services Excellent communication skills and experience interacting with business stakeholders, end0users and technologists ITIL (or similar) certification (or experience working within an ITIL framework) Strong understanding of application design, rational databases (SQL Server), monitoring and alerting tools (Grafana, Prometheus, Victoria Metrics), scheduling tools (Control-M), operating More ❯

infrastructure is maintained, whilst also proactively identifying and implementing continual service improvements. In this new role, you will coordinate the activities of third-party service providers, align systems with business objectives and provide strategic guidance to support future growth.In this exceptional opportunity, the IT Manager will provide energy and enthusiasm to developing an IT service that will be pivotal … of system utilisation, identifying and implementing improvements Leading IT projects and managing change processes to minimise disruption and ensure clear communication with stakeholders. Developing and maintaining Disaster Recovery and Business Continuity plans Maintaining compliance to Cyber Essential plus Assessing and managing third party contracts The Person As a commercially focused and strategically minded IT Manager who is committed More ❯