ICT Service Operations Manager
- Hiring Organisation
- Red Snapper Recruitment Limited
- Location
- Stanley, County Durham, United Kingdom
- Employment Type
- Permanent
- Salary
- £62546/annum
Manage third-party suppliers and service providers to achieve agreed service levels. Develop and monitor SLAs, KPIs and service reporting for senior leadership. Support business continuity, disaster recovery planning and operational resilience. Contribute to ICT strategy, digital transformation and continuous improvement initiatives. About … Build strong relationships with stakeholders across the organisation. Think strategically while remaining operationally focused. Balance service delivery, security and innovation. Analyse complex technical and business information to make informed decisions. Champion continuous improvement and modern ways of working. Communicate confidently with both technical and non-technical audiences. What ...