Service Delivery Manager (SDM)- Restaurants (Open)
- Hiring Organisation
- NCR Voyix
- Location
- City of London, London, United Kingdom
providing operational leadership and proactive account management. The role combines customer engagement, service delivery oversight, operational analysis, incident management, and continuous improvement to ensure business outcomes are achieved. Based full-time at the customer's East Finchley office, the SDM serves as a dedicated partner to the customer, providing … customer stakeholders at operational and management levels. Build trust through proactive communication, transparency, and consistent execution. Act as the voice of the customer, ensuring business requirements and expectations are understood across internal teams. Support the ESSM in strategic account planning, service reviews, customer retention, and growth activities. Facilitate regular ...