26 to 27 of 27 Business Intelligence Jobs in Somerset

Head of Voice of the Customer

Hiring Organisation
South West Water
Location
somerset, south west england, united kingdom
Customer (VoC) and Consumer Involvement agenda. This is a high-impact role that will ensure customer insight is embedded across our organisation, influencing business strategy, investment decisions, performance and regulatory outcomes. You will lead the development of a customer-centric operating model, creating a single, trusted view … teams. Expertise in qualitative and quantitative research methodologies, customer insight and behavioural analysis. Experience using customer insight and analytics platforms such as Qualtrics, Power BI or similar. Strong commercial awareness and the ability to link customer insight directly to business performance and customer outcomes. Degree-level qualification or equivalent ...

Continuous Improvement Practitioner

Hiring Organisation
Culina Group
Location
Bath, Somerset, UK
Employment Type
Full-time
activity via the delivery of an agreed site communication strategy and plan. Support senior stakeholder engagement. Support the delivery of the CLL business wide Change and CI strategy working with the Central Projects and CI team and other CI Practitioners i.e. Diagnostic activity, sharing of good practice, role modelling … knowledge of IT systems for example M-Type, SCE, TMS, Info view ideal. Data Analysis & solution design. MS proficient (i.e. Excel, PPT, Word, Teams, BI). Experience of working closely with operations and developing effective working relationships. Experience of implementing change in a challenging environment. Experience of working ...