IT Service Relationship Lead
- Hiring Organisation
- Incite Insight
- Location
- London, South East, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £200 - £220 per day
Level Agreements (XLAs), communicate and then publish these (with the assistance of the Head of IT Services) Produce Monthly Dashboards & Reports (ITSM tool, Power BI) Develop, implement and maintain process to manage/track complaints Communicate clearly both orally and in writing and present to our Colleagues … Microsoft suite ie Word, Excel, Powerpoint, Analytics Good analytical knowledge and experience of designing and producing IT reports, dashboards and management information with Power BI or alternate analytic tools Extensive experience working within IT Dept/Customer outcome focused role Good communication, influencing and negotiation skills to drive Colleague Experience ...