2 of 2 Business Support Analyst Jobs in the East Midlands

and perspectives, we're enhancing our unique culture and values, whilst continuing to expand our capability to innovate, and deliver exceptional solutions for our clients. The Role The Senior Business Systems Support Analyst is responsible for providing timely and effective support across business systems, with a focus on managing helpdesk queries, resolving technical issues, and … improving operational efficiency. The role involves supporting Acturis users, investigating system problems, maintaining configuration records, and assisting with user acceptance testing. The analyst will also contribute to projects, support training efforts, and collaborate with vendors and internal teams to ensure smooth system operations. Key Responsibilities: Responds appropriately to urgent issues as they arise. Delivers personal performance that contributes … to the Operating Entity's objectives. Manages assigned projects and contributes to additional projects as needed. Provides relevant management information to senior leaders. Evaluates existing business processes and seeks opportunities to improve operational efficiency. Assists in mentoring fellow colleagues. Manages helpdesk calls, ensuring support items are logged and resolved in a timely, priority-based manner. Investigates and debugs More ❯

to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We’re looking … for an IT Senior Business Analyst (Finance) to join our Booker IT team in a brand-new role. You’ll be working closely with our Finance teams to support changes, make sure we’re compliant, and help deliver the systems they need. Day to day, you’ll be supporting Finance colleagues, helping resolve issues that pop up … within an ECC6 environment. Experience in managing change from conception and design to testing, delivery and ultimately support. Project delivery experience. Commercially aware and keen to understand the wholesale business and how different functions interact. Good people management, with proven ability to effectively work with other internal and external teams. Service management skills with experience of successful support More ❯