Client & BusinessSupportAnalyst – Derivatives My global FinTech client, based in London, is looking for a permanent Level 2 Client & BusinessSupportAnalyst to support derivative reference data products and services, and their client onboarding and support portal, used by an international … client base. Hybrid working, 3 days in the London office, paying up to £60k. The Level 2 Client and BusinessSupportAnalyst will work with both internal stakeholders and external clients to resolve inquiries and issues on product and service features and and/or application functionality … collaborate well with colleagues and clients alike, and somebody who displays proactive issue ownership and accountability. Whilst working as part of a global client support team, the role is London based on normal London working hours. Key skills: Experience working in a Client facing SupportAnalyst role More ❯
Client & BusinessSupportAnalyst – Derivatives My global FinTech client, based in London, is looking for a permanent Level 2 Client & BusinessSupportAnalyst to support derivative reference data products and services, and their client onboarding and support portal, used by an international … client base. Hybrid working, 3 days in the London office, paying up to £60k. The Level 2 Client and BusinessSupportAnalyst will work with both internal stakeholders and external clients to resolve inquiries and issues on product and service features and and/or application functionality … collaborate well with colleagues and clients alike, and somebody who displays proactive issue ownership and accountability. Whilst working as part of a global client support team, the role is London based on normal London working hours. Key skills: Experience working in a Client facing SupportAnalyst role More ❯
london, south east england, united kingdom Hybrid / WFH Options
Scot Lewis Associates
Client & BusinessSupportAnalyst – Derivatives My global FinTech client, based in London, is looking for a permanent Level 2 Client & BusinessSupportAnalyst to support derivative reference data products and services, and their client onboarding and support portal, used by an international … client base. Hybrid working, 3 days in the London office, paying up to £60k. The Level 2 Client and BusinessSupportAnalyst will work with both internal stakeholders and external clients to resolve inquiries and issues on product and service features and and/or application functionality … collaborate well with colleagues and clients alike, and somebody who displays proactive issue ownership and accountability. Whilst working as part of a global client support team, the role is London based on normal London working hours. Key skills: Experience working in a Client facing SupportAnalyst role More ❯
BusinessAnalystSupport, Consumer Inputs Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. The ideal candidate will be enthusiastic about … managing challenging, lengthy projects across multiple teams and locations. We are looking for a BusinessAnalyst who shares Amazon's passion for the customer-someone who understands both Engineering and Business. This role requires an individual with excellent understanding of SQL and query development, good business acumen … and the ability to collaborate with business, program, and product teams. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, capable of working in a fast-paced and ever-changing environment, and driven by a desire to innovate in this space. To More ❯
We place a premium on meeting our customers' high expectations of our products. Through contracted support services our support team plays a key role in post implementation processes, as well as in the longer-term customer experience. The purpose of this role is to help deliver contracted Business-As-Usual support services typically adhering to ITIL v3 framework of Service Transition, Service Operations and Continuous Service Improvement. A BusinessSupportAnalyst (level 1) is someone who has little or no experience in IT services who has strong potential to provide an exemplary support … Through IT Service Management tooling to collect information relating to client requirements pertaining to incidents and service requests Undertake administrative tasks needed to deliver support services to the clients Escalating/engaging with Technical Support, Development and Service Delivery Management teams as required Have a basic awareness knowledge More ❯
Colchester, Essex, United Kingdom Hybrid / WFH Options
Cooper Lomaz Recruitment Ltd
Job Title: Business Systems SupportAnalyst Location: Remote (with occasional travel to Colchester) Salary: £26,000 - £28,000 per annum Benefits: 40 days holiday | Enhanced pension | Flexible remote working Cooper Lomaz is proud to be supporting a well-established organisation in the Colchester area in their search … for a Business Systems Support Analyst. Following team growth, this new role plays a vital part in bridging IT support and business systems analysis, ensuring smooth system functionality while delivering valuable insights through data. This is an excellent opportunity for someone with a strong technical support … and an interest in data and systems, looking to take the next step in their IT career. Key Responsibilities: Deliver 1st and 2nd line support to users across business systems and applications Assist the wider IT team with technical queries and issue resolution Maintain accurate documentation on applications More ❯
Senior Business Systems SupportAnalyst – Acturis Hyrbid Working - 1 Day Per Week in Milton Keynes We’re looking for an experienced Senior Business Systems SupportAnalyst to play a vital role in supporting Acturis and other core insurance systems. This role is a key … SME position, offering 2nd line support, driving improvements, and mentoring others within the team. Key Responsibilities Deliver management information to senior leadership. Provide key support for projects leveraging Acturis as a core back-office system. Assess Acturis system updates and coordinate related tasks with the Applications Manager. Translate … technical upgrades into user-friendly guides and deliver training to Super Users. Maintain accurate system configuration records. Analyse and improve current business processes, identifying opportunities for automation and workflow enhancements. Gather feedback and enhancement suggestions from users and liaise with Acturis. Share best practices, tips, and guidance with Super More ❯
Senior Business Systems SupportAnalyst – Acturis Hyrbid Working - 1 Day Per Week in Milton Keynes We’re looking for an experienced Senior Business Systems SupportAnalyst to play a vital role in supporting Acturis and other core insurance systems. This role is a key … SME position, offering 2nd line support, driving improvements, and mentoring others within the team. Key Responsibilities Deliver management information to senior leadership. Provide key support for projects leveraging Acturis as a core back-office system. Assess Acturis system updates and coordinate related tasks with the Applications Manager. Translate … technical upgrades into user-friendly guides and deliver training to Super Users. Maintain accurate system configuration records. Analyse and improve current business processes, identifying opportunities for automation and workflow enhancements. Gather feedback and enhancement suggestions from users and liaise with Acturis. Share best practices, tips, and guidance with Super More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Highams
Senior Business Systems SupportAnalyst - Acturis Hybrid Working - 1 Day Per Week in Milton Keynes We're looking for an experienced Senior Business Systems SupportAnalyst to play a vital role in supporting Acturis and other core insurance systems. This role is a key … SME position, offering 2nd line support, driving improvements, and mentoring others within the team. Key Responsibilities Deliver management information to senior leadership. Provide key support for projects leveraging Acturis as a core back-office system. Assess Acturis system updates and coordinate related tasks with the Applications Manager. Translate … technical upgrades into user-friendly guides and deliver training to Super Users. Maintain accurate system configuration records. Analyse and improve current business processes, identifying opportunities for automation and workflow enhancements. Gather feedback and enhancement suggestions from users and liaise with Acturis. Share best practices, tips, and guidance with Super More ❯
Bletchley, Buckinghamshire, United Kingdom Hybrid / WFH Options
Highams
Senior Business Systems SupportAnalyst - Acturis Hybrid Working - 1 Day Per Week in Milton Keynes We're looking for an experienced Senior Business Systems SupportAnalyst to play a vital role in supporting Acturis and other core insurance systems. This role is a key … SME position, offering 2nd line support, driving improvements, and mentoring others within the team. Key Responsibilities Deliver management information to senior leadership. Provide key support for projects leveraging Acturis as a core back-office system. Assess Acturis system updates and coordinate related tasks with the Applications Manager. Translate … technical upgrades into user-friendly guides and deliver training to Super Users. Maintain accurate system configuration records. Analyse and improve current business processes, identifying opportunities for automation and workflow enhancements. Gather feedback and enhancement suggestions from users and liaise with Acturis. Share best practices, tips, and guidance with Super More ❯
BusinessAnalyst - II, Selling Partner Support Have you ever thought about what it takes to detect and prevent fraudulent activity among hundreds of millions of eCommerce transactions across the globe? What would you do to increase trust in an online marketplace where millions of buyers and sellers … fast-paced environment, solving complex problems and delivering innovative solutions? Do you like to innovate and simplify? Our mission in Customer Trust and Partner Support (CTPS) is to make the safest place to transact online. CTPS safeguards every financial transaction across all Amazon sites, while striving to ensure that … customers. As such, CTPS designs and builds the software systems, risk models, and operational processes that minimize risk and maximize trust in As a BusinessAnalyst in CTPS, you will be responsible for modeling forecasting problems, discovering insights, and identifying opportunities through the use of statistical, machine learning More ❯
y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. THE OPPORTUNITY Title: Business Process & IT SupportAnalyst Location: Hinton House, Warrington Reports to (direct): Programme Manager Working Pattern: Site Specific Other: SC clearance will be … to have been resident in the UK for at least 5 years for SC prior to the date of application). Job summary The Business Process & IT SupportAnalyst will provide front-line technical support, training, and issue resolution for end-users on hardware, software, and … process improvements and training. As this role is part of the Programme Management Office you will work very closely with the Operations to provide support in areas such as User Acceptance Testing, application/solution development, compliance, security and other support activities required to deliver the innovation strategy. More ❯
Warrington, England, United Kingdom Hybrid / WFH Options
Iron Mountain
y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. THE OPPORTUNITY Title: Business Process & IT SupportAnalyst Location: Hinton House, Warrington Reports to (direct): Programme Manager Working Pattern: Site Specific Other: SC clearance will be … to have been resident in the UK for at least 5 years for SC prior to the date of application). Job summary The Business Process & IT SupportAnalyst will provide front-line technical support, training, and issue resolution for end-users on hardware, software, and … process improvements and training. As this role is part of the Programme Management Office you will work very closely with the Operations to provide support in areas such as User Acceptance Testing, application/solution development, compliance, security and other support activities required to deliver the innovation strategy. More ❯
Do you understand SQL, Report Writing, and Business Intelligence tools? You will be perfect for our client who needs a Business Systems SupportAnalyst to support their IT business Team. You will work on continuous improvement, development, and introduction of new ways of working … to ensure the business systems are as efficient and fit for purpose as possible. Training and guidance will be provided on each of the specific applications and there will be a requirement to spend time across multiple sites in this role. Essentials: Good working knowledge of ERP systems (preferably … Prophet ) SQL Querying is a must An understanding of Business Intelligence tools (preferably 'Power BI' and Crystal Reports ) Working with and through end users and customers Ability to work to challenging deadlines in a pressurised environment Excellent planning and organizational skills Written and verbal communication and interpersonal skills Excellent More ❯
Senior Business Systems Analyst to support various projects within Digital Services initiatives. - 25ITS-VRR016 Our valued Client is looking for a Senior Business Systems Analyst to support various projects within Digital Services initiatives. - 25ITS-VRR016 12-months contract with two options to extend a … Hybrid-2 days/week on site in the Victoria Office. 37.5 hours per week. Must Have: 8 years of experience as a Senior Business Systems Analyst in a large scale/enterprise environment 5 years of experience documenting requirements for software development projects 3 years demonstrated experience More ❯
I'm recruiting for a Support professional to join a join a growing business in Cambridge - it' a hybrid role, with 3 days per week in the office to collaborate with your team and the wider business. You'll work as part of a businesssupport team to provide day-to-day user support for various software and systems, ensuring that business operations run as efficiently as possible. This is a varied role, involving a mix of 1st line support, data analytics, process improvement, and general project-based work. You'll respond … new software or upgrade, and will have the opportunity to lead on these too. If you're skilled in Excel, have helpdesk or system support experience, are a keen problem-solver and thrive in a fast-paced environment, this could be a great fit! Requirements: Prior experience in a More ❯
Amazon is seeking a BusinessAnalyst to join the Abuse Prevention vertical of the India Returns team. The team's focus is on eliminating abuse and misuse related to customer returns and rejects, thereby improving the India business P&L. This role involves providing analytics support for product managers and business intelligence engineers for key strategic priorities. The position offers an exciting opportunity to work in a fast-paced environment. The ideal candidate will be detail-oriented, proficient in SQL (Python is a plus), and motivated to deliver insightful, timely data-driven insights. Strong … be capable of working effectively with cross-functional teams. Key Responsibilities Own the production and delivery of analytics reports and dashboards used for key business decisions. Build data structures, transformation processes, and load jobs in Redshift; process and present data in Excel. Debug report issues and unblock workflows. Communicate More ❯
appeal to you. The ideal candidate will be enthusiastic about managing challenging, lengthy projects across multiple teams and locations. We are looking for a BusinessAnalyst who shares Amazon's passion for the customer-someone who understands both Engineering and Business. This role requires an individual with an … excellent understanding of SQL and query development, good business acumen, and the ability to work with business, program, and product teams. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and ever-changing … for achieving the objectives of the role. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate. You will also partner with product management teams to identify long-term features and programs to improve the seller and customer experience on More ❯
flight hospitality providers, delivering world-class culinary services and innovative products that enhance our passengers’ experience. We are looking to add capacity to our Business Systems team as we look to embark on a period of significant change, both in terms of enhancing existing systems and rolling out new … systems to improve business processes, information, and profitability. The main focuses of the role are: To provide consultancy and support the business through the effective use of IT Systems that are managed by the UK IT Group To collaborate with senior systems analyst colleagues in supporting … and developing the existing application and end user base across the business, in particular warehouse management, ERP, T&A and finance To provide expertise in business system change projects to enhance functionality in existing systems and/or roll out new systems, in particular HR, Finance and Resource More ❯
flight hospitality providers, delivering world-class culinary services and innovative products that enhance our passengers’ experience. We are looking to add capacity to our Business Systems team as we look to embark on a period of significant change, both in terms of enhancing existing systems and rolling out new … systems to improve business processes, information, and profitability. The main focuses of the role are: To provide consultancy and support the business through the effective use of IT Systems that are managed by the UK IT Group To collaborate with senior systems analyst colleagues in supporting … and developing the existing application and end user base across the business, in particular warehouse management, ERP, T&A and finance To provide expertise in business system change projects to enhance functionality in existing systems and/or roll out new systems, in particular HR, Finance and Resource More ❯
flight hospitality providers, delivering world-class culinary services and innovative products that enhance our passengers’ experience. We are looking to add capacity to our Business Systems team as we look to embark on a period of significant change, both in terms of enhancing existing systems and rolling out new … systems to improve business processes, information, and profitability. The main focuses of the role are: To provide consultancy and support the business through the effective use of IT Systems that are managed by the UK IT Group To collaborate with senior systems analyst colleagues in supporting … and developing the existing application and end user base across the business, in particular warehouse management, ERP, T&A and finance To provide expertise in business system change projects to enhance functionality in existing systems and/or roll out new systems, in particular HR, Finance and Resource More ❯
flight hospitality providers, delivering world-class culinary services and innovative products that enhance our passengers’ experience. We are looking to add capacity to our Business Systems team as we look to embark on a period of significant change, both in terms of enhancing existing systems and rolling out new … systems to improve business processes, information, and profitability. The main focuses of the role are: To provide consultancy and support the business through the effective use of IT Systems that are managed by the UK IT Group To collaborate with senior systems analyst colleagues in supporting … and developing the existing application and end user base across the business, in particular warehouse management, ERP, T&A and finance To provide expertise in business system change projects to enhance functionality in existing systems and/or roll out new systems, in particular HR, Finance and Resource More ❯
london (hounslow), south east england, united kingdom
dnata Catering UK
flight hospitality providers, delivering world-class culinary services and innovative products that enhance our passengers’ experience. We are looking to add capacity to our Business Systems team as we look to embark on a period of significant change, both in terms of enhancing existing systems and rolling out new … systems to improve business processes, information, and profitability. The main focuses of the role are: To provide consultancy and support the business through the effective use of IT Systems that are managed by the UK IT Group To collaborate with senior systems analyst colleagues in supporting … and developing the existing application and end user base across the business, in particular warehouse management, ERP, T&A and finance To provide expertise in business system change projects to enhance functionality in existing systems and/or roll out new systems, in particular HR, Finance and Resource More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Hays Accounts and Finance
Your new company This is an exciting opportunity to join the Applications and Systems Support team at a local governing body and provide essential cover to the team during a systems upgrade project. There are two vacancies available in the team with an initial contract length running for … months. Your new role As the successful candidate, your responsibilities will include: Develop and Enhance Support Services: Continuously improve a secure, efficient, and effective business application support service by leveraging current best practices and guidance to ensure uninterrupted access and reliable assistance. Optimise Reporting and Data Quality … Advisory: Engage with customers to understand their needs, gather relevant data, conduct in-depth analysis, and recommend actionable solutions to maximise the effectiveness of business applications. Operational Problem-Solving and Improvement: Identify and assess operational challenges and opportunities, then contribute to strategic enhancements that align with customer needs and More ❯
integrity, innovation and a willingness to challenge consensus. DRW's Trade Management team, supporting the Openlink Endur platform and related systems, seeks a skilled business analyst. This role supports front-, middle-, and back-office functions for our commodities team, with a primary focus on physical energy trading. The ideal … candidate will provide first-line user support, addressing and resolving complex issues within Endur. Responsibilities include deal modeling, deal lifecycle management, and product configuration, including risk valuation, P&L reporting, market and reference data setup, new instrument building, deal screen configuration, and template creation. The candidate will play a … that our software meets functional requirements, including requirement-gathering and manual testing. What you'll do in this role: Provide best-in-class production support for Openlink Endur, supporting users, anticipating and preventing issues, and ensuring quick recovery from incidents. Support integrations between Endur and related systems including More ❯