Sr Business Systems Analyst
Maidenhead, Berkshire, United Kingdom
dynaTrace software GmbH
Identify opportunities for process improvements and implement best practices to enhance efficiency and customer satisfaction within the ITSM. ITSM Configuration: Collaborate with the ITSM Systems Manager and ITSM Admin team to ensure accurate configuration of workflows in the ITSM system. Training and Support: Provide training and support to team … teams. Strong analytical and problem-solving skills. Experience with workflow design and process improvement. Qualifications/Education/Experience: Bachelor's degree in Business Administration, Information Technology, or a related field. Proven experience in customer support management or a similar role. Strong understanding of IT Service Management (ITSM More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: