3rd Line Team Leader
- Hiring Organisation
- Operations Resources Limited
- Location
- Cardiff, South Glamorgan, Wales, United Kingdom
- Employment Type
- Permanent
- Salary
- £60,000
WindowsServer Networkingtechnologies Firewalls EndpointSecurity RMMplatforms MDMtechnologies Experiencewithinfrastructuremonitoring,patchmanagementandautomationtooling. Strongunderstandingofcybersecurityprinciplesandoperationalsecuritypractices. ServiceManagement StrongunderstandingofITSM. StrongworkingknowledgeofITILprinciples. Experiencedeliveringcontinualserviceimprovementinitiatives. Reporting&Analytics Advancedreportingandanalyticalcapability. Abilitytotransformoperationaldataintoactionablebusinessinsights. Experiencepresentingtechnicalinformationtoseniorstakeholdersandcustomers. Knowledge,Skills&ExperienceDesirable MicrosoftAzurecertifications. ITILFoundationorhigher. MicrosoftSecuritycertifications. CISSP,CISMorequivalentsecurityqualifications. Experienceinretail,hospitalityormulti-siteITenvironments. ExperiencesupportingregulatedorPCI-compliantenvironments. Experienceimplementingautomationandoperationalefficiencies. BehaviouralCompetencies Leadsbyexample. Demonstratesaccountabilityfortheteamandthemselves Calmanddecisiveunderpressure. Takesownershipandaccountability. Highlyanalyticalanddatadriven. Excellentcommunicator. Customerfocused. Collaborativeandsupportiveleader. Challengespoorpracticeconstructively. Passionateabouttechnicalexcellenceandcontinualimprovement. Committedtodevelopingteamcapabilityandfutureleaders. TheMSPsValues ThesuccessfulcandidatewilldemonstrateTheMSP'scommitmentto: Deliveringoncommitmentstocustomersandcolleagues. Creatinganenvironmentwherepeoplecanbecomethebesttheycanbe. ...