ICT Second Line Service Desk Technician
- Hiring Organisation
- Essex County Fire
- Location
- Rivenhall, Essex, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 31,022 - 33,699 Annual
guidance on best practice for using the ICT systems. Take responsibility for all owned open calls with appropriate escalation where necessary. Responsible for maintaining CMDB records in line with agreed process. Logs all incidents or service requests received in the ITSM Tool following agreed procedures. Logs and actions alerts ...