processes that support long-term service health and user satisfaction. Ensure operational readiness and service enablement across all transitions. Required Skills & Experience Technical Skills Strong experience with ServiceNow (ITSM, CMDB, Change/Release Management). Proficiency in Microsoft 365 technologies (e.g., Exchange Online, SharePoint, Teams, Intune). Solid understanding of ITIL v4 principles and service lifecycle. Familiarity with monitoring and More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Nextech
in ServiceNow development and administration, including designing and implementing new capabilities. Experience performing platform upgrades. Familiarity with plugins and third-party modules (e.g., VRM/TPRM). Understanding of CMDBconfiguration and use. Experience in regulated environments, supporting controlled change. Experience maintaining critical digital business applications. Solid knowledge of Agile software development methodologies. Benefits: Pension plan and life protection Health More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
efficiency, and alignment with organisational goals. You'll work closely with cross-functional teams - including IT operations, ServiceNow specialists, and service delivery leads - to ensure the ConfigurationManagementDatabase (CMDB) is accurate, high-performing, and supports broader transformation initiatives. This IT Configuration Manager offers the chance to set direction, lead a small team, and influence best practice across the wider More ❯