19 of 19 CMDB Jobs in the North of England

on experience working with ServiceNow including at least 3+ years in an architectural role. Hands-on delivery expertise across ITSM, CSM, ITOM, Discovery, and integrations. Strong working knowledge of CMDB design, Discovery, Event Management, and Service Mapping. Deep understanding of platform tools: Flow Designer, IntegrationHub, Scripting (JavaScript, Glide), Scoped Apps. Solid understanding of ITIL processes and experience with ITIL-aligned More ❯

to work cross-functionally with technical and non-technical teams. Preferred Qualifications: Certification in ITIL, Service Design, or Enterprise Architecture. Experience with cloud infrastructure and hybrid environments. Familiarity with CMDB and service catalog tools. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you More ❯

guidelines are upheld. You’ll support project, product, and service teams, acting as the focal point for configuration activities and providing first-line support and training for PLM/CMDB tools. Key Responsibilities Lead configuration management activities including identification, control, planning, change, status accounting, and audits. Maintain and distribute controlled data and documentation. Produce and manage configuration plans and change More ❯

PRTG to monitor network health and escalate abnormalities. Maintain accurate and timely records in ServiceNow. Follow documented runbooks and escalate to senior engineers where required. Assist with documentation and CMDB updates related to network configurations. Contribute to improvement ideas around monitoring, alert handling, and standard operating procedures. What You Will Have Working experience with enterprise networking (Cisco or equivalent). More ❯

DWP. Digital with Purpose. We are seeking a detail-focused Configuration Manager to help ensure our Configuration Management Database (CMDB) delivers accurate, reliable data that underpins critical digital services. Our teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key … evolving our Configuration Management Database (CMDB)-ensuring it provides accurate, reliable data. You will be part of the team who own, manage, and set the direction for Configuration Management and CMDB utilisation. This is an incredibly important time for the Configuration Management team, supporting the strategic high-level digital programme of activity to ensure we have all relevant data in … CMDB to underpin stakeholder requirement. You'll work on both day-to-day operations and long-term improvements, contributing to the delivery of our Configuration Management roadmap and supporting the ongoing needs of digital products and services across DWP. We'll assess you against these behaviours during the selection process: Changing and Improving: You proactively seek ways to enhance processes More ❯

DWP. Digital with Purpose. We are seeking a detail-focused Configuration Manager to help ensure our Configuration Management Database (CMDB) delivers accurate, reliable data that underpins critical digital services. Our teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key … evolving our Configuration Management Database (CMDB)-ensuring it provides accurate, reliable data. You will be part of the team who own, manage, and set the direction for Configuration Management and CMDB utilisation. This is an incredibly important time for the Configuration Management team, supporting the strategic high-level digital programme of activity to ensure we have all relevant data in … CMDB to underpin stakeholder requirement. You'll work on both day-to-day operations and long-term improvements, contributing to the delivery of our Configuration Management roadmap and supporting the ongoing needs of digital products and services across DWP. We'll assess you against these behaviours during the selection process: Changing and Improving: You proactively seek ways to enhance processes More ❯

DWP. Digital with Purpose. We are seeking a detail-focused Configuration Manager to help ensure our Configuration Management Database (CMDB) delivers accurate, reliable data that underpins critical digital services. Our teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key … evolving our Configuration Management Database (CMDB)-ensuring it provides accurate, reliable data. You will be part of the team who own, manage, and set the direction for Configuration Management and CMDB utilisation. This is an incredibly important time for the Configuration Management team, supporting the strategic high-level digital programme of activity to ensure we have all relevant data in … CMDB to underpin stakeholder requirement. You'll work on both day-to-day operations and long-term improvements, contributing to the delivery of our Configuration Management roadmap and supporting the ongoing needs of digital products and services across DWP. We'll assess you against these behaviours during the selection process: Changing and Improving: You proactively seek ways to enhance processes More ❯

DWP. Digital with Purpose. We are seeking a detail-focused Configuration Manager to help ensure our Configuration Management Database (CMDB) delivers accurate, reliable data that underpins critical digital services. Our teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key … evolving our Configuration Management Database (CMDB)-ensuring it provides accurate, reliable data. You will be part of the team who own, manage, and set the direction for Configuration Management and CMDB utilisation. This is an incredibly important time for the Configuration Management team, supporting the strategic high-level digital programme of activity to ensure we have all relevant data in … CMDB to underpin stakeholder requirement. You'll work on both day-to-day operations and long-term improvements, contributing to the delivery of our Configuration Management roadmap and supporting the ongoing needs of digital products and services across DWP. We'll assess you against these behaviours during the selection process: Changing and Improving: You proactively seek ways to enhance processes More ❯

DWP. Digital with Purpose. We are seeking a detail-focused Configuration Manager to help ensure our Configuration Management Database (CMDB) delivers accurate, reliable data that underpins critical digital services. Our teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key … evolving our Configuration Management Database (CMDB)-ensuring it provides accurate, reliable data. You will be part of the team who own, manage, and set the direction for Configuration Management and CMDB utilisation. This is an incredibly important time for the Configuration Management team, supporting the strategic high-level digital programme of activity to ensure we have all relevant data in … CMDB to underpin stakeholder requirement. You'll work on both day-to-day operations and long-term improvements, contributing to the delivery of our Configuration Management roadmap and supporting the ongoing needs of digital products and services across DWP. We'll assess you against these behaviours during the selection process: Changing and Improving: You proactively seek ways to enhance processes More ❯

and process integrations adhere to these standards to support consistency, maintainability, and data integrity. Define the data architecture for service management, with a strong emphasis on Configuration Management Database (CMDB) centricity. Ensure that data models support accurate service mapping, impact analysis, and operational reporting. Collaborate with enterprise architects, service owners, process leads, and third-party partners to ensure architectural alignment … and their architectural implications. Proven ability to define and govern architectural standards across complex service ecosystems. Experience with ITSM platforms (e.g., ServiceNow, BMC Remedy) and integration frameworks. Familiarity with CMDB design, data modelling, and service mapping. Demonstrable ability to understand complex technical processes/challenges and create pragmatic solutions is critical to success in this position. Excellent stakeholder engagement and More ❯

Technology Operations function leads, and ITSM practice owners, to define and implement strategies and best practices for Configuration Management. This includes the growth and management of the CMDB (Configuration Management Database) to support the tech-wide transformation goals and ensure data integrity, performance, and compliance. What You'll Love Business Requirements Identification: Engage with stakeholders to gather and define business … Proven experience in IT Service Management (ITSM), including advanced knowledge of Service Management methodology, processes, and tools, particularly using ServiceNow. Expertise in the design, implementation, and operation of the CMDB is essential. Policy and Regulation Knowledge: Ability to work autonomously while applying expertise to ensure compliance with relevant policies, procedures, and regulations in the Configuration Management domain. Supplier & Vendor Management More ❯

/implement remediation plans where appropriate. Ensuring all change/releases to the IM IT estate follow correct process including testing in a pre-production environment. Reviewing and analysing CMDB data highlighting issues or concerns and ensuring accuracy and quality. Updating and managing data within the CMDB on a daily basis Responsible for creation of reporting packs ensuring information is More ❯

/implement remediation plans where appropriate. Ensuring all change/releases to the IM IT estate follow correct process including testing in a pre-production environment. Reviewing and analysing CMDB data highlighting issues or concerns and ensuring accuracy and quality. Updating and managing data within the CMDB on a daily basis Responsible for creation of reporting packs ensuring information is More ❯

/implement remediation plans where appropriate. Ensuring all change/releases to the IM IT estate follow correct process including testing in a pre-production environment. Reviewing and analysing CMDB data highlighting issues or concerns and ensuring accuracy and quality. Updating and managing data within the CMDB on a daily basis Responsible for creation of reporting packs ensuring information is More ❯

Job summary Are you ready to use your asset management and administrative skills in a way that makes a positive impact on peoples lives? If so, we have a fantastic opportunity to become a member of our Digital Service Delivery More ❯

best practices in Configuration Management (CM) are adhered to, while acting as the first line of support and training for Product Lifecycle Management (PLM) tools and Configuration Management Databases (CMDB). Key Responsibilities: Perform CM activities including identification, change control, status accounting, and audits. Record, maintain, and distribute controlled data in the CMDB. Support internal and external stakeholders with CM … queries and compliance requirements. Manage project CADM activities, produce CM plans, and facilitate change control boards. Maintain quality, security, and structure of CMDB records. Propose and implement process and tool improvements. Skills & Experience: Proficient in MS Office and data management tools. Strong knowledge of CM principles and PLM systems (e.g., Windchill, Teamcenter). Excellent organisational, interpersonal, and communication skills. Degree More ❯

and configuration to delivery and user onboarding. You'll take ownership of workflow, prioritise tasks in line with SLA agreements, and ensure accurate documentation and asset management through configuration management database tools. The role combines people leadership, technical delivery, and process improvement, ideal for someone who enjoys staying hands-on while managing a team. Your responsibilities will include: Leading and … knowledge of Microsoft Intune (Autopilot), Windows OS, and M365 Experience with device deployment and hardware builds (RAM/SSD upgrades, etc.) Familiarity with ITSM systems and asset/configuration management (CMDB). Knowledge of Active Directory, Entra ID, iOS/Android device management. Hands-on experience with desktop support and device lifecycle services. Previous MSP or IT Services background (desirable More ❯

DWP. Digital with Purpose. We are seeking a detail-focused Configuration Manager to help ensure our Configuration Management Database (CMDB) delivers accurate, reliable data that underpins critical digital services. Our teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key More ❯

DWP. Digital with Purpose. We are seeking a detail-focused Configuration Manager to help ensure our Configuration Management Database (CMDB) delivers accurate, reliable data that underpins critical digital services. Our teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key More ❯