9 of 9 CMDB Jobs in the South West

for ITOM and HAM implementation. Required Skills and Experience Proven experience as a ServiceNow Technical Architect with focus on ITOM and HAM Strong hands on experience with ServiceNow Discovery, CMDB and Hardware Asset Management. In depth understanding of the hardware asset lifecycle and how Discovery contributes to asset accuracy. Knowledge of MID Servers, network protocols, and cloud discovery methods. Ability More ❯

stakeholders. Key Responsibilities: • Analyse business requirements and translate them into technical solutions on the ServiceNow platform. • Design, develop, and customize ServiceNow applications and modules including Incident, Problem, Change, Asset, CMDB, Knowledge, Request, and Service Catalog. • Develop workflows, business rules, UI actions, client scripts, and integrations using REST/SOAP APIs. • Support ServiceNow upgrades, patching, and performance tuning. • Collaborate with internal More ❯

their downstream implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate More ❯

conclusion. Provide regular reporting on patching states across the infrastructure. Document & Design Develop high and low-level designs to meet challenging infrastructure requirements. Maintaining meticulous technical documentation. Maintain the CMDB and ensure infrastructure documentation is accurate. Day-to-day Responsible for the daily operations & continued development of the on-premise environments. Work on complex systems and their connecting network platforms More ❯

opportunities in the evolving world of cloud, digital and platforms. Job Requirements ITOM Architect - Experience implementing ServiceNow ITOM Discovery and/or ServiceNow ITAM. A strong understanding of the CMDB and applicable governance. Be able to lead workshops, run ITOM Discovery (product) and analyse/adjust results for a robust implementation delivering a healthy CMDB. *Must have a Mainline certification More ❯

/License Management specialists to provide first class service utilising ITIL & ISO standards, whilst providing support for all of VM's Banking areas in relation to the fundamental Configuration Management Database within ServiceNow whilst developing & maintaining operational processes for both the Hardware and Software Asset Management functions. What you'll be doing Influence, engage and be an active and effective … Hardware Asset Management controls including asset monitoring, compliance, cost oversight and reporting as well as Configuration Management controls to identify, control, report, control and validate the Configuration Management Database (CMDB). Leading conversations across the area on asset cost saving initiatives, leadership of cost challenge initiatives and their delivery and identifying opportunities to influence budgets and specifically, third party spend … to drive a more efficient organisation. Establishing and promoting Configuration Management processes to deliver and enrich CMDB's data interaction with other ITIL processes across TOCS and the wider organisation. Management of SACM control risks and managing audit items effectively. Raising SACM awareness and capability (knowledge, skills and competence) of all colleagues across through strategic and focussed communication activities. We More ❯

IT operations in a collaborative and forward-thinking environment. What You’ll Do: Manage hardware, software, licenses, and certificates across the business Maintain and improve our Configuration Management Database (CMDB) Implement and run policies for asset lifecycle management Monitor license usage and ensure compliance through regular audits Own the Asset Management tool and oversee related reporting Work with suppliers and … handling and disaster recovery planning What We’re Looking For: Experience in IT asset and configuration management Understanding of software license and certificate management Experience using or implementing a CMDB Strong communication and interpersonal skills Analytical mindset with the ability to create clear, meaningful reports Desirable: Experience with invoice processing and IT budgeting Desirable: ITIL Foundation certification Confident using Microsoft More ❯

ITAM, ensuring a robust and well-governed CMDB. Key Responsibilities: Implement ServiceNow ITOM Discovery and/or ITAM solutionsLead workshops, run ITOM Discovery, analyse results, and fine-tune implementationsEnsure CMDB governance, maintaining accuracy and compliance Requirements: Proven experience with ServiceNow ITOM Discovery and/or ITAMStrong understanding of CMDB governance and best practicesAbility to engage stakeholders and lead workshops Reasonable More ❯

is responsible for all aspects of the return of suspect equipment from the field allocated to them. This may include updating the history within the Service Management Tool/CMDB, Engineering evaluations, verifying failure modes, dispatching to OEM for repair, where possible undertake in-house repairs, return of items into spare's store/field. This includes • Facilitate investigation and … assets returned from the Field Support Engineers • Testing new items or loading/reloading items with software/firmware/BIOS/IOS, etc. • Updating repair history in the CMDB, functional test and build standard checks, generation of test reports returning serviceable items to spares storage locations • Respond to requests for work from the Service Desk, and Management Team, updating More ❯