on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and More ❯
to deliver services to end user groups * Provide technical support to MSPs * Maintain network drawings * Assist with annual Crypto Key Fill * Update and maintain CMDB * Provide technical on call support out of hours on a 1 week in 4 basis Essential experience includes: * Experience of Juniper network devices * Experience of More ❯
to deliver services to end user groups *Provide technical support to MSPs *Maintain network drawings *Assist with annual Crypto Key Fill *Update and maintain CMDB *Provide technical on call support out of hours on a 1 week in 4 basis Experience: * Knowledge of Juniper network devices and firewalls *ITIL certified More ❯
related equipment. Cable and Airflow management. Equipment racking/de-racking; connection of all cabling (data, power). Labelling of equipment. Maintaining DCIM and CMDB records. Disk and other FRU replacement. Ensuring datacentre works are carried out to a very high standard of quality. Following all relevant standards and processes. More ❯
Service Providers (MSPs). Maintain accurate network diagrams and documentation. Contribute to annual Crypto Key management processes. Update and maintain the ConfigurationManagementDatabase (CMDB). Participate in an on-call rota (approximately 1 week in 4) providing out-of-hours technical support. Essential Skills & Experience: Active Developed Vetting (DV More ❯
Service Providers (MSPs). Maintain accurate network diagrams and documentation. Contribute to annual Crypto Key management processes. Update and maintain the ConfigurationManagementDatabase (CMDB). Participate in an on-call rota (approximately 1 week in 4) providing out-of-hours technical support. Essential Skills & Experience: Active Developed Vetting (DV More ❯
processes, obsolescence management) within a leading aerospace customer organization as a full-time Inetum employee. You'll have the following responsibilities · Audit CMDB (ConfigurationManagementDatabase) data quality. · Efficiency analysis with 10 “CMMi” maturity criteria and SWOT interviews to perform RCA. · Action planning and governance framework for improved lifecycle management. … ll have the following skills & experience · HND/Degree in Business Information Technology or relevant experience · Project management certification PMP/APM/Prince · CMDB & data analysis, and expertise in process improvement. · Experience & understanding of equipment lifecycle management · Requirements analysis, refinement, and documentation using CMMi & RASCI · Working knowledge of project More ❯
for monitoring service delivery through structured systems and processes to ensure consistent performance and service excellence. You'll also manage the ConfigurationManagementDatabase (CMDB) and Software Asset Management to ensure compliance and effective tracking of assets. Maintaining strong relationships with key internal stakeholders and external vendors will be essential … delivering service improvements. Desirable Criteria: Experience managing web platforms (e.g., SharePoint, WordPress), ensuring optimisation and security. Knowledge of asset management, including managing ConfigurationManagement Databases (CMDB) and software tracking. Familiarity with service monitoring frameworks and the ability to maintain an IT service catalogue to support user engagement. Once you will More ❯
ServiceNow Consultant Location: Remote Contract: Inside IR35 Day rate: Up to £800 per day Duration: 6 Months+ Start date: ASAP Key skills: ServiceNow, CMDB, SecOps, remediations, Transformation, We have an opportunity with one of the UK’s biggest Retailers who have a network of branches nationwide. They require an “ServiceNow … SME” with experience of CMDB/SecOps implementations & remediations ideally from a Development background role. Key Responsibilities: • ServiceNow Implementation: Design, implement and optimise a comprehensive service-aware CMDB architecture that maps business services to technical components. • Service Now Mapping Development: Develop the implementation of service mapping to establish clear relationships … also incorporated into CAD certificates) -Required • ServiceNow Certified Application Developer: SecOps - Required • ServiceNow Certified Business Process Analyst (Associate Level) – Desirable • ServiceNow Certified Application Developer: CMDB – Desirable More ❯