5 of 5 CMDB Jobs in the West Midlands

Configuration Analyst (CMDB) ITIL A key role within service operations, responsible for the build, accuracy, integrity, and ongoing maintenance of the Configuration Management Database (CMDB). Looking for an experienced candidate with experience of - • ITIL v4 Configuration Management and CMDB best practices. • Hands-on experience with at least one major … CMDB platform such as: • ServiceNow CMDB • Jira/Insight CMDB • Experience working with discovery tools, asset systems, and configuration data sources. • Ability to interpret technical infrastructure (servers, networks, cloud, applications) and map them logically. • Strong analytical, troubleshooting, and data quality assurance skills. • Excellent communication skills and ability to work with ...

development of our people. We are looking for a detail-oriented and driven Configuration Analyst to take ownership of our Configuration Management Database (CMDB) - a cornerstone of our IT service delivery capability. This is a pivotal role within our Service Operations function, sitting at the intersection of technology, process … people. What You'll Be Doing Be the Guardian of Our CMDB Own the health, structure, and accuracy of the CMDB end-to-end Ensure all Configuration Items (CIs) follow agreed naming conventions, data models, and lifecycle rules Run regular audits, data reconciliation exercises, and quality checks to maintain ...

other repositories to ensure alignment and consistency. Network Configuration Management Maintaining repository, for network, device and software configurations Maintain the process to check that CMDB accurately reflects the installed Firmware and software on network assets Manage discrepancies between Data and installed configuration Establish process with Provisioning Team for using … Provide internal subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality - Strong background in data validation, profiling, and data governance. Analytics - Capable ...

RBAC, retention, PII handling, TLS, token governance, index and role mapping) Integrate telemetry pipelines including OpenTelemetry, Prometheus, Fluentd/Fluent Bit/Vector, Kafka, CMDB and AIOps/ML solutions Drive SLO/KPI alignment, golden signal monitoring, rollout/rollback health validation, and executive reporting What You'll Bring … compliance knowledge (TLS/mTLS, certificate/token hygiene, PII controls, auditability, role/index mapping) Automation and integration expertise across ITSM, ChatOps, webhooks, CMDB enrichment, and AIOps tooling ...

keys, secrets, and tokens across the enterprise infrastructure. Analysis using existing MUFG tool for Cryptographic Inventory preparation. Service & Dependency Mapping: Create maps in the CMDB that link specific certificates and keys to the business applications and infrastructure components they protect. PQC Readiness Assessment: Identify "at-risk" classical cryptographic algorithms (e.g. … within the CMDB and map them to high-priority business services for Post-Quantum Cryptography (PQC) migration. Stakeholder Liaison: Translate complex cryptographic and quantum-risk concepts into business requirements for senior leadership and technical implementation teams. PKI Knowledge: Strong understanding of Public Key Infrastructure (PKI), including certificate authorities ...