8 of 8 CRM Business Analyst Jobs in England

CRM Business Analyst (Microsoft Dynamics) 💰 Salary: Up to £50,000 📍 Location: Hybrid (City of London) – 3 days in-office 🏤 Industry - Membership Organisation Join a purpose-driven organisation transforming its CRM strategy Our client is a respected, membership professional body with 100+ years of heritage in supporting business professionals. They’re … mission to elevate how data, systems, and technology drive decision-making across their organisation. Following a major Dynamics 365 implementation, they’re now looking for a hands-on CRM Business Analyst to help unify data, optimise processes, and empower teams through better use of systems. With influence across multiple departments and leadership visibility, this … is an ideal role for someone who enjoys ownership, variety, and driving tangible improvements in a mission-led environment. 🚀 The CRM Business Analyst will... Act as the in-house Dynamics 365 expert, optimising workflows and configurations without reliance on agencies Own the roadmap for CRM enhancements, ticket triaging, user adoption, and system More ❯

CRM Business Analyst (Microsoft Dynamics) 💰 Salary: Up to £50,000 📍 Location: Hybrid (City of London) – 3 days in-office 🏤 Industry - Membership Organisation Join a purpose-driven organisation transforming its CRM strategy Our client is a respected, membership professional body with 100+ years of heritage in supporting business professionals. They’re … mission to elevate how data, systems, and technology drive decision-making across their organisation. Following a major Dynamics 365 implementation, they’re now looking for a hands-on CRM Business Analyst to help unify data, optimise processes, and empower teams through better use of systems. With influence across multiple departments and leadership visibility, this … is an ideal role for someone who enjoys ownership, variety, and driving tangible improvements in a mission-led environment. 🚀 The CRM Business Analyst will... Act as the in-house Dynamics 365 expert, optimising workflows and configurations without reliance on agencies Own the roadmap for CRM enhancements, ticket triaging, user adoption, and system More ❯

About the Job Creation Technology is looking for a Senior CRM Business Analyst to join our Consultancy Team, focused on delivering large scale projects to leading customers in the Higher Education vertical, using Salesforce Education Cloud. This is a permanent role based out of our head office in Chiswick, West London. The ideal candidate … should be able to travel from time to time to client sites across UK and Europe. As a Senior CRM Business Analyst within the team, the individual must be able to work with both business and technology stakeholders, applying an organised and proactive approach. Tasks range from business requirement gathering … and documentation, writing user stories, testing, handover to IT support teams, and occasionally, ad-hoc query handling and support tasks. Responsibilities Work with Product Owners and the business to develop and detail the product backlog in the form of epics and stories describing problems and expected outcomes, running refinement sessions with the development team. Collaborate with Creation Project More ❯

About the Job Creation Technology is looking for a Senior CRM Business Analyst to join our Consultancy Team, focused on delivering large scale projects to leading customers in the Higher Education vertical, using Salesforce Education Cloud. This is a permanent role based out of our head office in Chiswick, West London. The ideal candidate … should be able to travel from time to time to client sites across UK and Europe. As a Senior CRM Business Analyst within the team, the individual must be able to work with both business and technology stakeholders, applying an organised and proactive approach. Tasks range from business requirement gathering … and documentation, writing user stories, testing, handover to IT support teams, and occasionally, ad-hoc query handling and support tasks. Responsibilities Work with Product Owners and the business to develop and detail the product backlog in the form of epics and stories describing problems and expected outcomes, running refinement sessions with the development team. Collaborate with Creation Project More ❯

About the Job Creation Technology is looking for a Senior CRM Business Analyst to join our Consultancy Team, focused on delivering large scale projects to leading customers in the Higher Education vertical, using Salesforce Education Cloud. This is a permanent role based out of our head office in Chiswick, West London. The ideal candidate … should be able to travel from time to time to client sites across UK and Europe. As a Senior CRM Business Analyst within the team, the individual must be able to work with both business and technology stakeholders, applying an organised and proactive approach. Tasks range from business requirement gathering … and documentation, writing user stories, testing, handover to IT support teams, and occasionally, ad-hoc query handling and support tasks. Responsibilities Work with Product Owners and the business to develop and detail the product backlog in the form of epics and stories describing problems and expected outcomes, running refinement sessions with the development team. Collaborate with Creation Project More ❯

About the Job Creation Technology is looking for a Senior CRM Business Analyst to join our Consultancy Team, focused on delivering large scale projects to leading customers in the Higher Education vertical, using Salesforce Education Cloud. This is a permanent role based out of our head office in Chiswick, West London. The ideal candidate … should be able to travel from time to time to client sites across UK and Europe. As a Senior CRM Business Analyst within the team, the individual must be able to work with both business and technology stakeholders, applying an organised and proactive approach. Tasks range from business requirement gathering … and documentation, writing user stories, testing, handover to IT support teams, and occasionally, ad-hoc query handling and support tasks. Responsibilities Work with Product Owners and the business to develop and detail the product backlog in the form of epics and stories describing problems and expected outcomes, running refinement sessions with the development team. Collaborate with Creation Project More ❯

About the Job Creation Technology is looking for a Senior CRM Business Analyst to join our Consultancy Team, focused on delivering large scale projects to leading customers in the Higher Education vertical, using Salesforce Education Cloud. This is a permanent role based out of our head office in Chiswick, West London. The ideal candidate … should be able to travel from time to time to client sites across UK and Europe. As a Senior CRM Business Analyst within the team, the individual must be able to work with both business and technology stakeholders, applying an organised and proactive approach. Tasks range from business requirement gathering … and documentation, writing user stories, testing, handover to IT support teams, and occasionally, ad-hoc query handling and support tasks. Responsibilities Work with Product Owners and the business to develop and detail the product backlog in the form of epics and stories describing problems and expected outcomes, running refinement sessions with the development team. Collaborate with Creation Project More ❯

high-impact challenges. Whether it’s transforming student experiences or modernising nonprofit operations, our work creates measurable change that matters. The Role We’re looking for an experienced CRM Business Analyst to shape and deliver customer engagement solutions that truly make a difference. You’ll translate strategic goals into practical solutions capturing stakeholder needs … shaping clear requirements, and guiding the design process from initial discovery through to successful delivery. What You’ll Do Lead workshops and discovery sessions to uncover business needs and pain points Translate stakeholder goals into functional requirements and user stories Collaborate with developers, consultants, and project teams to design scalable, user-centric D365 CE solutions Support testing, training … and change management to ensure successful adoption Champion continuous improvement and user experience throughout the project lifecycle What You’ll Bring Proven experience as a Business Analyst in D365 CE or with other CRM solutions (Salesforce, Hubspot, Zoho, SugarCRM etc.) Strong stakeholder engagement and communication skills Ability to document and translate business More ❯