7 of 7 CRM Business Analyst Jobs in the UK

Job Title: Agile CRM Business Analyst – Real Estate (Contract) 📍 Location: London/Remote (Hybrid) 📅 Contract Length: 6 months 💷 Rate: £475–£500/day (Outside IR35) Overview My client, a leading professional services organisation, is seeking a detail-oriented and results-driven Agile … CRM Business Analyst to join their team on a 6-month contract basis. This is a fantastic opportunity for a seasoned BA with CRM and real estate experience to contribute to a high-impact digital transformation programme. In this role, you will work closely with stakeholders across the business to … analyse requirements, drive CRM platform enhancements, and deliver solutions that improve customer engagement and support strategic initiatives. The role will sit within a dynamic, collaborative team and offers the flexibility of remote working with occasional London-based meetings. Key Responsibilities Analyse business needs and translate them into clear CRM system requirements Collaborate with cross More ❯

Job Title: Agile CRM Business Analyst – Real Estate (Contract) 📍 Location: London/Remote (Hybrid) 📅 Contract Length: 6 months 💷 Rate: £475–£500/day (Outside IR35) Overview My client, a leading professional services organisation, is seeking a detail-oriented and results-driven Agile … CRM Business Analyst to join their team on a 6-month contract basis. This is a fantastic opportunity for a seasoned BA with CRM and real estate experience to contribute to a high-impact digital transformation programme. In this role, you will work closely with stakeholders across the business to … analyse requirements, drive CRM platform enhancements, and deliver solutions that improve customer engagement and support strategic initiatives. The role will sit within a dynamic, collaborative team and offers the flexibility of remote working with occasional London-based meetings. Key Responsibilities Analyse business needs and translate them into clear CRM system requirements Collaborate with cross More ❯

Business Analyst - Digital, Marketing, Data, Customer Journey, Data, System Implementation Birmingham, Hybrid 2-3 days per week depending on phase of project Fixed Term Salaried position - £55,000 - £65,000 We are seeking a skilled Business Analyst to join our clients team in Birmingham. The ideal candidate will have strong expertise working … on Digital Customer Experience type projects, including CRM and Data led Marketing systems. You will collaborate closely with digital and product teams to lead requirements and documentation for a new CRM and Marketing system implementation. Experience of Retail/Customer interaction type CRM/Marketing environments will be a big benefit. Responsibilities: - Analyse and … interpret business processes, customer interactions and touchpoints to enhance CRM strategies and improve customer experience. - Work with marketing teams to understand the needs of large volume data-driven and AI campaign tools. - Collaborate with digital and product teams to identify opportunities for product enhancements and process improvements. - Develop requirements for reporting and dashboards. - Work closely with More ❯

Business Analyst - MS Dynamics CRM and Marketing 6 Month Contract - Inside IR35 (Umbrella/PAYE) Remote/Paddington My client who are a specialised technology company are looking to recruit a Business Analyst - MS Dynamics CRM and Marketing experience to join them on an initial 6-month contract … working with their team based remotely. Projects for the Business Analyst with MS Dynamics CRM and Marketing experience include: me+ Global Project - Creating a global standardised CRM solution for CIC Agents Global Marketing Performance - Collating disparate data sources into a centralised location and building reports and dashboard that clearly show marketing performance … per market Consent 2.0 - Synchronise CRM consent data with OneTrust and streamline the way consent is captured for HCPs globally Specific skills and capabilities for the Business Analyst with MS Dynamics CRM and Marketing experience: Business Analyst expertise Context switching and stakeholder management Methodical and detailed requirements/ More ❯

BRITISH CITIZENS ONLY | Salesforce Business Analyst | £500/Day | Outside IR35 | Hybrid | Global Retail Brand Role: Salesforce Business Analyst (Core Cloud) Day Rate: £500/day IR35: Outside IR35 Contract: 6 months (potential to extend) Location: Hybrid – offices in Northern England and London Travel: Occasional travel between sites as needed We’re … working with a global retail leader who is seeking an experienced Salesforce Business Analyst to support a major transformation project. What You’ll Be Doing: Gathering, analysing, and documenting business requirements Translating business needs into Salesforce functionality (Core Cloud focus) Working closely with stakeholders across multiple departments Supporting UAT, training, and adoption … activities Acting as the bridge between technical teams and business users What You’ll Bring: Proven experience as a Salesforce Business Analyst, with strong Core Cloud knowledge Excellent stakeholder engagement and workshop facilitation skills Ability to work across complex enterprise environments Retail sector experience is a big plus Salesforce certifications (BA, Admin, or Consultant More ❯

Business Analyst with Oracle CRM Systems - Milton Keynes Our Client is keen to recruit a seasoned Business Analyst with 5 to 8 years proven track record of working on projects with an understanding of the full project life-cycle. Must be able to demonstrate excellent business analysis skills … coupled with excellent techniques and ideally with some methodology. The Client would like to you have at least 3 to 5 years experience of working with a CRM system - ideally with Oracle CRM - although they will consider others. Should be confident with the ability to work well the stakeholders and to guide and lead them to … successful end results. The following are some of the key points about this role: Must be able to analyse the structure of the business (integration between Marketing, Finance & Education) Identify how the business use technology and what their goals are in line with identified requirements. As-Is/To-Be process mapping Identify problems within the More ❯

CRM Specialist/Technical Business Analyst Central London x 1 per week (Wednesday) 6 - 8 week contract Immediate start preferred We are seeking a CRM Specialist/Technical Business Analyst to lead a short-term discovery project for a government-funded, independent body providing legal advice to leaseholders. … The role: This role involves leading a technical review of the organisation's current CRM system to determine whether it should be optimised or replaced. The assessment will be vendor-agnostic and evidence-based, with no pre-selected platforms or suppliers. It requires someone comfortable working in a lean environment, able to operate autonomously, adapt quickly, and bring … hands-on experience from similar small business or non-profit settings. Responsibilities: Conduct a technical review of the current CRM and contact platform Document system architecture, data flows, and integration's Identify limitations, risks, and opportunities for improvement Evaluate CRM options and provide a clear, evidence-based recommendation Produce high-quality technical documentation and More ❯