1 to 25 of 206 CRM Manager Jobs in the UK

Marketing Industries IT Services and IT Consulting and Education Referrals increase your chances of interviewing at RM plc by 2x Sign in to set job alerts for “Customer Relationship Management Manager” roles. Romsey, England, United Kingdom 1 week ago Customer Relationship Management Manager London, England, United Kingdom 6 days ago Sheffield, England, United Kingdom 6 hours … United Kingdom 3 weeks ago Teddington, England, United Kingdom 9 hours ago Lancing, England, United Kingdom 1 day ago High Wycombe, England, United Kingdom 4 days ago Customer Service Manager UK & Ireland (M/F/D) Lutterworth, England, United Kingdom 2 weeks ago TikTok LIVE - Global Customer Service Operations Manager London, England, United Kingdom … week ago Oxford, England, United Kingdom 1 week ago Manchester, England, United Kingdom 10 hours ago Senior Customer Service Manager UK & Ireland Lutterworth, England, United Kingdom 2 weeks ago Hemel Hempstead, England, United Kingdom 10 hours ago Greater London, England, United Kingdom 4 days ago Global Customer Service & Safeguarding Manager London, England, United Kingdom 2 weeks More ❯

Full-time Job function Job function Other Industries Business Consulting and Services Referrals increase your chances of interviewing at Control Risks by 2x Get notified about new Customer Relationship Management Manager jobs in London, England, United Kingdom . London, England, United Kingdom 2 days ago London, England, United Kingdom 2 weeks ago Greater London, England, United Kingdom … days ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 2 weeks ago Placemaker Manager (Customer Service and Membership Manager) Client Relationship Manager, Asset Impact London, England, United Kingdom 1 month ago London, England, United Kingdom 2 weeks ago Join Our Supervisor Community - London & South West Stores Greater London, England, United … day ago London, England, United Kingdom 5 days ago Customer Success & Operations Manager at Insurtech Insights London, England, United Kingdom 6 months ago Transaction and Account Management Manager London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into More ❯

Group CRM Manager Leading Art Gallery Group | Central London | £50,000 - £60,000 Potential Flex for Perfect Candidate About the Role Our client, a leading art gallery group operating prestigious galleries across the UK, is seeking an experienced Group CRM Manager. This is a pivotal role that will initially focus on implementing a new CRM system across their entire gallery network, before transitioning to ongoing system management and optimization nationwide. The successful candidate will be responsible for delivering a comprehensive CRM implementation project that will transform how the organization manages customer relationships across all locations, followed by driving effective utilization of the system to enhance customer experience and business operations. Key Responsibilities Implementation … Phase Lead the end-to-end implementation of a new CRM system across all UK gallery locations Develop detailed project plans, timelines, and milestones for system rollout Coordinate with IT teams, external vendors, and gallery management to ensure seamless implementation Design and configure CRM workflows to meet the specific needs of the art gallery sector Conduct comprehensive data More ❯

Group CRM Manager Leading Art Gallery Group | Central London | £50,000 - £60,000 Potential Flex for Perfect Candidate About the Role Our client, a leading art gallery group operating prestigious galleries across the UK, is seeking an experienced Group CRM Manager. This is a pivotal role that will initially focus on implementing a new CRM system across their entire gallery network, before transitioning to ongoing system management and optimization nationwide. The successful candidate will be responsible for delivering a comprehensive CRM implementation project that will transform how the organization manages customer relationships across all locations, followed by driving effective utilization of the system to enhance customer experience and business operations. Key Responsibilities Implementation … Phase Lead the end-to-end implementation of a new CRM system across all UK gallery locations Develop detailed project plans, timelines, and milestones for system rollout Coordinate with IT teams, external vendors, and gallery management to ensure seamless implementation Design and configure CRM workflows to meet the specific needs of the art gallery sector Conduct comprehensive data More ❯

Group CRM Manager Leading Art Gallery Group | Central London | £50,000 - £60,000 Potential Flex for Perfect Candidate About the Role Our client, a leading art gallery group operating prestigious galleries across the UK, is seeking an experienced Group CRM Manager. This is a pivotal role that will initially focus on implementing a new CRM system across their entire gallery network, before transitioning to ongoing system management and optimization nationwide. The successful candidate will be responsible for delivering a comprehensive CRM implementation project that will transform how the organization manages customer relationships across all locations, followed by driving effective utilization of the system to enhance customer experience and business operations. Key Responsibilities Implementation … Phase Lead the end-to-end implementation of a new CRM system across all UK gallery locations Develop detailed project plans, timelines, and milestones for system rollout Coordinate with IT teams, external vendors, and gallery management to ensure seamless implementation Design and configure CRM workflows to meet the specific needs of the art gallery sector Conduct comprehensive data More ❯

CRM Manager Department: Marketing Employment Type: Full Time Location: London Description We're seeking a proactive and strategic CRM Manager to lead the development and delivery of CRM programmes across a portfolio of leading financial institutions. In this pivotal role, you will shape data-driven strategies that enhance customer engagement, deepen loyalty, and … maximise lifetime value. You'll serve as the primary client partner, owning end-to-end campaign planning and execution, while driving performance, innovation, and excellence across CRM platforms. Key Responsibilities CRM Strategy & Planning: Develop and lead CRM strategies aligned with client goals, customer lifecycle stages, and commercial objectives. Client Liaison: Act as the primary contact for clients … leading strategic conversations, campaign planning sessions, and delivering actionable post-campaign insights. Campaign Management: Oversee multichannel CRM campaigns (email, push, in-app, SMS), driving continuous testing to optimise performance and customer experience. Data & Reporting: Monitor campaign performance and customer behaviour to develop post-campaign insights to drive continuous improvement. Cross-Functional Collaboration: Partner with internal stakeholders including Sales, Tech More ❯

yr - $48,000.00/yr Direct message the job poster from Randstad UK Are you a strategic storyteller with a passion for customer engagement? Our client is seeking a CRM & Content Project Manager to revolutionise how they connect with their UK driver community - they are a leading global technology platform that is at the forefront of urban … mobility and delivery, that operates in over 70 countries with a significant presence in cities across the UK. This is your chance to lead a high-impact CRM strategy for one of the UK’s most vital platforms. In this pivotal role, you’ll move communications from reactive to proactive and transactional to trust-building, ensuring drivers feel informed … and valued. What You’ll Be Doing Own the UK Driver Communications Strategy Craft and execute a consistent narrative across all driver touchpoints, aligned with UK priorities and global CRM vision. Lead Life cycle & Campaign Management Drive engagement through end-to-end campaigns focused on feature adoption, education, and policy awareness. Oversee Content Production Manage creative development for driver More ❯

Role: CRM Manager) Remote UK Based with some travel Reporting to: Head of Digital & eCommerce About Aspire Airport Lounges Part of Swissport, the world’s largest aviation services provider, Aspire Airport Lounges is a globally recognised airport lounge provider, with 69 lounges at 40 airports in 19 countries. Last year we welcomed more than 5.2 million guests … now embarking on a journey to revolutionise our digital platforms and marketing. Reporting into the Head of Digital and eCommerce, we are looking for an experienced, passionate, and tenacious CRM Manager to join us on our journey. Job Summary Reporting to the Head of Digital & eCommerce, the “CRM Manager” play a pivotal role in … the digital transformation for the Aspire Airport Lounge brand. This role requires an experienced CRM professional with strong Salesforce expertise, a data-driven approach, and a customer first mindset. The ideal candidate will have a strong background in CRM Management and Loyalty alongside a blend of technical skill and strategic vision, ensuring that our CRM efforts support More ❯

Role: CRM Manager) Remote UK Based with some travel Reporting to: Head of Digital & eCommerce About Aspire Airport Lounges Part of Swissport, the world’s largest aviation services provider, Aspire Airport Lounges is a globally recognised airport lounge provider, with 69 lounges at 40 airports in 19 countries. Last year we welcomed more than 5.2 million guests … now embarking on a journey to revolutionise our digital platforms and marketing. Reporting into the Head of Digital and eCommerce, we are looking for an experienced, passionate, and tenacious CRM Manager to join us on our journey. Job Summary Reporting to the Head of Digital & eCommerce, the “CRM Manager” play a pivotal role in … the digital transformation for the Aspire Airport Lounge brand. This role requires an experienced CRM professional with strong Salesforce expertise, a data-driven approach, and a customer first mindset. The ideal candidate will have a strong background in CRM Management and Loyalty alongside a blend of technical skill and strategic vision, ensuring that our CRM efforts support More ❯

Social network you want to login/join with: We are seeking a data-driven CRM and Martech expert to take ownership of our customer data platform. As part of our dynamic Direct to Consumer marketing team, you will help drive customer growth, boost engagement, and improve marketing performance across all channels. About the Role: As our CRM … decision-making. Experience with Bloomreach is a plus, but we also welcome applications from candidates with experience in similar CDPs or CRMs (e.g., Salesforce, Adobe). Key Responsibilities: Lead CRM segmentation, campaign targeting, and automation workflows across the customer lifecycle. Act as a super user and owner of the Bloomreach platform, maintaining strong relationships with the vendor and internal … teams. Develop, execute, and monitor multi-channel CRM campaigns, focusing on automation and efficiency. Produce performance reports and insights to enhance marketing effectiveness. Ensure data quality, accuracy, and compliance with regulations (e.g., GDPR, Consumer Duty). Work with marketing teams to translate campaign objectives into data-led strategies. Create a roadmap to achieve 80% automated CRM activity. Promote More ❯

Join to apply for the CRM Optimisation Manager role at Jimmy Choo Department: CRM Reporting to: Senior CRM Analytics Manager Overall Purpose of The Role Provide support to the Senior CRM Manager in the delivery of email & CRM strategy. This role will be responsible for managing the continuous optimisation … of engagement and conversion for marketing channels, in addition to managing technical CRM projects related to improving the customer journey, retention, reactivation and data capture. Key Responsibilities and Duties Work closely with the Senior CRM Manager on all marketing strategies across channels on a global scale. Optimising channels including email, SMS, clienteling as well as monitoring … dive analysis where necessary with recommendations which lead to actionable insights. Manage ad-hoc technical projects related to retention, reactivation, customer preferences and data capture. Collaborate with the Global CRM analytics, Ecomm project managers, and CRM Clienteling teams on data-driven projects to deliver data consistency, accuracy, cleanliness and optimisation of segmentation opportunities within the platform to achieve More ❯

awarding bodies to deliver intuitive,secure,and reliable e-marking solutions. Visit our website to find out more: Role Overview We're looking for a strategic and hands-on CRM leader to own and optimise our use of the HubSpot CRM, driving improvements across the full customer lifecycle-from lead generation through to retention and upsell. Reporting into … the Head of Marketing, you'll work closely with Digital Marketing, Product Marketing, and Sales teams to create intelligent workflows, automate campaign delivery, and ensure seamless CRM integration across our go-to-market engine. This role requires both technical aptitude and strong communication skills-you'll design and manage complex CRM workflows, then translate performance and recommendations into … clear actions for stakeholders across the business. This role operates Globally for the Assessment business. Responsibilities Key Responsibilities 1. CRM Ownership & Strategy Own and manage the HubSpot CRM system across RM Assessment, ensuring data integrity, segmentation accuracy and platform optimisation. Develop and maintain lead scoring models and lifecycle stage definitions to enhance targeting and nurture journeys. Identify and More ❯

develop a rich understanding of client strategic goals, current challenges, and overall needs. You will engage in discovery activity; capturing functional and non-functional requirements across a client’s CRM, infrastructure, data/integration and compliance domains. Design: Understand what our clients need to help them get the best from their Dynamics platform. Using your in-depth subject matter … expertise, you will advise our customers in developing their Enterprise CRM roadmap. Delivery: · Oversee and guide the delivery of Dynamics implementations, helping maintain a relentless focus on delivering quality solutions which meet our customers’ needs. Thought leadership: · Alongside the work you do with our clients, you will also guide and contribute to our thought leadership to keep us at … and professional experience We would like our candidates to demonstrate a majority of the following essential skills: · You'll have strong expertise in understanding how Dynamics 365 CE/CRM solutions drive success, and deliver value for clients, in a business context. As well as experience in other areas of the Microsoft ecosystem including; Azure, Power Platform, M365, and More ❯

develop a rich understanding of client strategic goals, current challenges, and overall needs. You will engage in discovery activity; capturing functional and non-functional requirements across a client’s CRM, infrastructure, data/integration and compliance domains. Design: Understand what our clients need to help them get the best from their Dynamics platform. Using your in-depth subject matter … expertise, you will advise our customers in developing their Enterprise CRM roadmap. Delivery: · Oversee and guide the delivery of Dynamics implementations, helping maintain a relentless focus on delivering quality solutions which meet our customers’ needs. Thought leadership: · Alongside the work you do with our clients, you will also guide and contribute to our thought leadership to keep us at … and professional experience We would like our candidates to demonstrate a majority of the following essential skills: · You'll have strong expertise in understanding how Dynamics 365 CE/CRM solutions drive success, and deliver value for clients, in a business context. As well as experience in other areas of the Microsoft ecosystem including; Azure, Power Platform, M365, and More ❯

develop a rich understanding of client strategic goals, current challenges, and overall needs. You will engage in discovery activity; capturing functional and non-functional requirements across a client’s CRM, infrastructure, data/integration and compliance domains. Design: Understand what our clients need to help them get the best from their Dynamics platform. Using your in-depth subject matter … expertise, you will advise our customers in developing their Enterprise CRM roadmap. Delivery: · Oversee and guide the delivery of Dynamics implementations, helping maintain a relentless focus on delivering quality solutions which meet our customers’ needs. Thought leadership: · Alongside the work you do with our clients, you will also guide and contribute to our thought leadership to keep us at … and professional experience We would like our candidates to demonstrate a majority of the following essential skills: · You'll have strong expertise in understanding how Dynamics 365 CE/CRM solutions drive success, and deliver value for clients, in a business context. As well as experience in other areas of the Microsoft ecosystem including; Azure, Power Platform, M365, and More ❯

develop a rich understanding of client strategic goals, current challenges, and overall needs. You will engage in discovery activity; capturing functional and non-functional requirements across a client’s CRM, infrastructure, data/integration and compliance domains. Design: Understand what our clients need to help them get the best from their Dynamics platform. Using your in-depth subject matter … expertise, you will advise our customers in developing their Enterprise CRM roadmap. Delivery: · Oversee and guide the delivery of Dynamics implementations, helping maintain a relentless focus on delivering quality solutions which meet our customers’ needs. Thought leadership: · Alongside the work you do with our clients, you will also guide and contribute to our thought leadership to keep us at … and professional experience We would like our candidates to demonstrate a majority of the following essential skills: · You'll have strong expertise in understanding how Dynamics 365 CE/CRM solutions drive success, and deliver value for clients, in a business context. As well as experience in other areas of the Microsoft ecosystem including; Azure, Power Platform, M365, and More ❯

develop a rich understanding of client strategic goals, current challenges, and overall needs. You will engage in discovery activity; capturing functional and non-functional requirements across a client’s CRM, infrastructure, data/integration and compliance domains. Design: Understand what our clients need to help them get the best from their Dynamics platform. Using your in-depth subject matter … expertise, you will advise our customers in developing their Enterprise CRM roadmap. Delivery: · Oversee and guide the delivery of Dynamics implementations, helping maintain a relentless focus on delivering quality solutions which meet our customers’ needs. Thought leadership: · Alongside the work you do with our clients, you will also guide and contribute to our thought leadership to keep us at … and professional experience We would like our candidates to demonstrate a majority of the following essential skills: · You'll have strong expertise in understanding how Dynamics 365 CE/CRM solutions drive success, and deliver value for clients, in a business context. As well as experience in other areas of the Microsoft ecosystem including; Azure, Power Platform, M365, and More ❯

Site Name: UK - London - New Oxford Street Posted Date: Dec We are seeking an experienced Global Product Owner to lead our Veeva CRM. The new Veeva Vault CRM is an enterprise customer relationship management application for biopharma companies. It connects sales, marketing, medical, with a single customer database supporting the field execution. Vault CRM enables key capabilities such … stakeholders and working closely with cross-functional teams throughout the software development life cycle to ensure effective rollout of new features in markets all over the world. Veeva Vault CRM is part of the field experience product portfolio, which will focus on bringing together data and technology capabilities to allow for the organization to become data-driven and insight … orchestrating better customer relationships whilst collaborating with other product teams to enhance the end-to-end experience of field teams. In this role you will: Manage the global Veeva CRM product backlog, prioritizing features and enhancements based on business value and strategic alignment. Collaborate with stakeholders across markets to gather requirements and ensure the CRM system meets diverse More ❯

We are seeking a data-driven CRM and Martech expert to own our customer data platform. As part of our dynamic Direct to Consumer marketing team, you will drive customer growth, enhance engagement, and improve marketing performance across channels. About the Role: As our CRM Data and Martech Manager, you will leverage customer data to deliver … provide insights for decision-making. Experience with Bloomreach is preferred, but candidates with experience in similar CDPs or CRMs (e.g., Salesforce, Adobe) are encouraged to apply. Key Responsibilities: Lead CRM segmentation, campaign targeting, and automation workflows throughout the customer lifecycle. Manage the Bloomreach platform, fostering strong relationships with vendors and internal teams. Develop, execute, and monitor multi-channel CRM … data quality, accuracy, and compliance with regulations (e.g., GDPR). Work with marketing teams to translate campaign objectives into data-driven strategies. Create a roadmap to achieve 80% automated CRM activities. Promote a culture of high-quality, error-free communication and service excellence. Manage and develop a small team. What We're Looking For: 5–6+ years in CRM More ❯

provide companies with solutions which help them to save money, automate processes and grow, but we’re only just getting started. We are seeking an experienced Email Marketing and CRM Manager who is passionate about driving customer acquisition and retention through targeted email marketing and effective CRM strategies. You will be responsible for driving revenue growth … and achieving ambitious targets through the development and execution of email marketing campaigns and CRM activities. This role will require a deep understanding of our customer base, the ability to analyse customer data and behaviour, and a track record of driving business results through email marketing and CRM. Key Responsibilities: Acquisition and Retention Collaborate with the sales and marketing … to develop lead generation strategies and tactics that align with the company's business objectives, and execute targeted campaigns to drive new business opportunities. Manage lead data in our CRM system, and work with the sales team to ensure lead quality, lead nurturing, and lead conversion. Develop and implement effective email marketing campaigns to drive customer acquisition and retention. More ❯

a week on the Office) 6 months + Our Global Technical Client are looking for a Project Manager to oversee and manage the technical workstream of the CRM implementation from inception to completion, ensuring it is completed on time, within scope, and budget. The Technical Project Manager will work closely with various stakeholders, including development … practice ways of working on development programmes, providing from a technical perspective common pitfalls, risks and mitigations, ideally in respect to implementing Microsoft D365. Experience of End to End CRM programmes. Proven experience as a Technical Project Manager. Knowledge and experience of Customer Management. Experience of working with 3rd party partners Excellent communication and interpersonal skills. A proactive, can … do approach and a willingness to learn from or share best practice experience with the team. Strong analytical and problem-solving skills. Experience with data migration and integration in CRM projects. More ❯

We are looking for a data driven CRM and Martech expert to take ownership of a our customer data platform. As part of our dynamic Direct to Consumer marketing team, you will help us drive customer growth, boost engagement, and improve marketing performance across all channels. About the Role: As our CRM Data and Martech Manager … Experience with Bloomreach is a plus, but we also welcome applications from candidates with experience in similar CDPs or CRMs (e.g. Salesforce, Adobe, etc.). Key Responsibilities: Lead on CRM segmentation, campaign targeting, and automation workflows across the customer lifecycle. Act as a super user and owner of the Bloomreach platform, building strong relationships with the vendor and internal … teams. Develop, execute and track multi channel CRM campaigns, driving automation and reducing manual effort. Produce performance reports and uncover insights to improve marketing effectiveness. Champion data quality, accuracy, and compliance with regulatory requirements (e.g. GDPR, Consumer Duty). Work with marketing teams to understand campaign objectives and translate them into smart data led strategies. Create a roadmap to More ❯

Social network you want to login/join with: CRM and Marketing Technologies Manager, warrington, cheshire col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Alvarez & Marsal (A&M) is a global consulting firm with over … and Inclusive Diversity—are why our people love working at A&M. The Team Alvarez & Marsal (A&M) is seeking an experienced and highly motivated leader to drive the CRM and Marketing Technologies strategy and roadmap. This role will report to the CRM and Marketing Technologies Director and be responsible for orchestrating the implementation of the area’s … have: Solid understanding of Marketing organizations, processes and operating models Strong business acumen and stakeholder management. Understanding of Marketing technology platforms and systems, including MarTech tools, channels and services; CRM, marketing automation, AI and analytics tools. Experience matching business requirements with technical functionalities and capabilities. Advanced project and change management skills and experience. Strategy execution through the design and More ❯

solutions that are reshaping the world of regulatory compliance. Role Summary CUBE is a rapidly scaling Reg Tech leader, growing at % per year both organically and through acquisition. The CRM Manager will be responsible for overseeing and building out our corporate technology systems, ensuring that the suite and Corporate IT function aligns with our business needs and … strategic goals. Key Responsibilities: The scope of the role covers all aspects of the supporting systems for the business, including but not limited to HRIS, Finance, CRM, Q2C, Customer Servicing, Tax, Payroll, EOR, and Billing systems. The role will largely impact and drive improvement initiatives across all aspects of Corporate IT support. Bringing 10+ years of relevant experience to More ❯

and overall sales productivity. Consistently aiming to improve overall business performance by fostering relationships with internal and external stakeholders. Key Responsibilities: Lead the management and maintenance of the Veeva CRM customer database & SFE dashboards, ensuring data integrity. Plan and deliver system upgrades and improvements. Evaluate system use and recommend enhancements. Analyze data from Veeva and Power BI to identify … changes during performance reviews. Present analysis and improvements to the wider commercial group. Build cross-functional partnerships internally and externally to improve analysis. Support and train users on Veeva CRM and other tools to drive adoption. Maintain data integrity received from IQVIA and partners. Manage data providers and vendors to deliver insights. Align operations, systems, and processes with business … the company at events and congresses. Work outside normal hours as needed. Perform other tasks as directed by the line manager. Skills & Competencies: Preferably a university degree. Experience with CRM systems, especially Veeva. Strong analytical skills and experience with big data to inform decisions. Proficiency in Power BI. Understanding of pharmaceutical field force management and B2B. Proven success in More ❯