Customer Relationship Management Manager
UK

The median Customer Relationship Management Manager salary in the UK is £55,000 per year according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 830 931 1139
Rank change year-on-year +101 +208 -311
Permanent jobs requiring a CRM Manager 64 54 65
As % of all permanent jobs advertised in the UK 0.065% 0.051% 0.042%
As % of the Job Titles category 0.069% 0.056% 0.044%
Number of salaries quoted 58 43 50
10th Percentile £40,000 £41,500 £42,500
25th Percentile £42,813 £48,750 £52,500
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - +20.60%
75th Percentile £68,750 £66,250 £73,438
90th Percentile £85,000 £81,500 £81,250
UK excluding London median annual salary £47,500 £60,000 £60,000
% change year-on-year -20.83% - +33.33%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 92,682 96,623 147,884
% of permanent jobs with a recognized job title 94.63% 91.57% 96.06%
Number of salaries quoted 66,673 60,571 85,427
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £53,000 £60,000 £60,000
Median % change year-on-year -11.67% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £96,250
UK excluding London median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

CRM Manager
Job Vacancy Trend

Job postings that featured CRM Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for CRM Manager in the UK

CRM Manager
Salary Trend

3-month moving average salary quoted in jobs citing CRM Manager.

Salary trend for CRM Manager in the UK

CRM Manager
Salary Histogram

Salary distribution for jobs citing CRM Manager over the 6 months to 24 April 2024.

Salary histogram for CRM Manager in the UK

CRM Manager
Top 9 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM Manager within the UK over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +136 62 £55,000 -8.33% 24
Work from Home +109 34 £55,000 -8.33% 10
UK excluding London +32 31 £47,500 -20.83% 14
London +161 30 £55,000 - 10
South East +17 13 £52,500 -12.50% 5
East of England - 8 £67,500 - 3
South West -9 5 £40,000 -27.27% 3
North West - 5 £41,234 - 3
North of England - 5 £41,234 - 5

CRM Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 24 April 2024, CRM Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring CRM Manager in the job title.

1 64 (100.00%) CRM
2 29 (45.31%) Dynamics CRM
3 28 (43.75%) Marketing
3 28 (43.75%) Microsoft
4 25 (39.06%) Agile
5 21 (32.81%) Salesforce
5 21 (32.81%) Dynamics 365
6 20 (31.25%) Power Platform
7 17 (26.56%) Project Management
8 13 (20.31%) Social Skills
9 12 (18.75%) Power BI
10 11 (17.19%) Problem-Solving
10 11 (17.19%) Degree
11 10 (15.63%) Analytical Skills
11 10 (15.63%) ERP
12 9 (14.06%) Business Intelligence
12 9 (14.06%) Stakeholder Management
12 9 (14.06%) Decision-Making
12 9 (14.06%) Project Delivery
13 8 (12.50%) Data Management
13 8 (12.50%) Microsoft Office
13 8 (12.50%) Salesforce CRM
13 8 (12.50%) Mentoring
13 8 (12.50%) Continuous Improvement
13 8 (12.50%) Analytics
13 8 (12.50%) Customer Engagement
14 7 (10.94%) Finance
15 6 (9.38%) Product Ownership
15 6 (9.38%) Power Automate
15 6 (9.38%) Customer Service

CRM Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (6.25%) Microsoft Exchange
2 1 (1.56%) CMS
Applications
1 8 (12.50%) Microsoft Office
2 2 (3.13%) InDesign
2 2 (3.13%) Microsoft Excel
2 2 (3.13%) Photoshop
Business Applications
1 29 (45.31%) Dynamics CRM
2 8 (12.50%) Salesforce CRM
3 2 (3.13%) NetSuite
3 2 (3.13%) Raiser’s Edge
3 2 (3.13%) SAP CX
4 1 (1.56%) SAP CRM
4 1 (1.56%) Shopify
Cloud Services
1 21 (32.81%) Dynamics 365
2 20 (31.25%) Power Platform
3 6 (9.38%) Azure
3 6 (9.38%) Power Automate
4 5 (7.81%) Azure DevOps
5 3 (4.69%) Google Analytics
5 3 (4.69%) PowerApps
5 3 (4.69%) Snowflake
5 3 (4.69%) Zapier
6 2 (3.13%) Salesforce Service Cloud
7 1 (1.56%) SaaS
7 1 (1.56%) WhatsApp
Communications & Networking
1 5 (7.81%) SMS
2 2 (3.13%) Broadband
2 2 (3.13%) Internet
Database & Business Intelligence
1 12 (18.75%) Power BI
2 3 (4.69%) Data Warehouse
3 2 (3.13%) SQL Server
3 2 (3.13%) SQL Server Reporting Services
4 1 (1.56%) Relational Database
General
1 28 (43.75%) Marketing
2 13 (20.31%) Social Skills
3 10 (15.63%) Analytical Skills
4 7 (10.94%) Finance
5 3 (4.69%) Inclusion and Diversity
5 3 (4.69%) Influencing Skills
6 2 (3.13%) Advertising
6 2 (3.13%) Manufacturing
6 2 (3.13%) Organisational Skills
7 1 (1.56%) Billing
7 1 (1.56%) Games
7 1 (1.56%) Pharmaceutical
7 1 (1.56%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.56%) HTML
Miscellaneous
1 6 (9.38%) Product Ownership
2 5 (7.81%) Educational Technology
3 4 (6.25%) Management Information System
4 3 (4.69%) Marketing Technology
4 3 (4.69%) Social Media
5 1 (1.56%) Algorithms
5 1 (1.56%) Contract for Difference
5 1 (1.56%) Data Structures
5 1 (1.56%) Foreign Exchange (FX)
5 1 (1.56%) Life Science
Processes & Methodologies
1 64 (100.00%) CRM
2 25 (39.06%) Agile
3 17 (26.56%) Project Management
4 11 (17.19%) Problem-Solving
5 10 (15.63%) ERP
6 9 (14.06%) Business Intelligence
6 9 (14.06%) Decision-Making
6 9 (14.06%) Project Delivery
6 9 (14.06%) Stakeholder Management
7 8 (12.50%) Analytics
7 8 (12.50%) Continuous Improvement
7 8 (12.50%) Customer Engagement
7 8 (12.50%) Data Management
7 8 (12.50%) Mentoring
8 6 (9.38%) Customer Service
8 6 (9.38%) Roadmaps
9 5 (7.81%) Customer Experience
9 5 (7.81%) Dashboard Development
9 5 (7.81%) DevOps
9 5 (7.81%) Requirements Gathering
Programming Languages
1 5 (7.81%) SQL
2 3 (4.69%) C#
2 3 (4.69%) JavaScript
2 3 (4.69%) Python
Qualifications
1 11 (17.19%) Degree
2 1 (1.56%) Computer Science Degree
Quality Assurance & Compliance
1 3 (4.69%) GDPR
1 3 (4.69%) PMO
2 2 (3.13%) QA
Systems Management
1 1 (1.56%) Systems Management Server (SMS)
Vendors
1 28 (43.75%) Microsoft
2 21 (32.81%) Salesforce
3 3 (4.69%) Google
3 3 (4.69%) Pardot
4 2 (3.13%) Adobe
4 2 (3.13%) SAP
5 1 (1.56%) HubSpot
5 1 (1.56%) Liquidlogic
5 1 (1.56%) Zoho